This is my third Mini through Wollaston and their customer service is brilliant. Jack was extremely patient as I looked at all the different models & options, and he was very knowledgable about Minis.... See more
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We have just puchased a almost new Mini Countryman JCW from Wollaston Mini. The process went so smooth as we collected the car on Saturday. Can we say the young lady Hayley truly looked after us du... See more
Company replied
Fantastic experience at this MINI dealer! Bought a JCW from here this week, absolutely love it, from start to finish Kyle has been the model salesman! Professional, courteous, friendly and spent time... See more
Company replied
From 1st contact with Paul Jones our experience of picking up our mini convertible was 1st class. Paul was very welcoming very attentive and a pleasure to deal with would recommend to family and frien... See more
Company replied
Company details
Contact info
Bedford Road, NN1 5SZ, Northampton, United Kingdom
- 01604232000
- www.wollastonmini.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Smooth Deal
Great dealership - Debbie Graham was a delight to deal with and communication smooth all the way through - car well prepared, easy transaction -thank you

Reply from Wollaston MINI
Good, friendly service
Good, friendly and effective advice.
Pleasant, non-pressuring sales staff, who were patient, helpful and courteous.
Follow ups and all aftercare carried on in same vein.

Reply from Wollaston MINI
Best dealership experience
Fantastic experience at this MINI dealer! Bought a JCW from here this week, absolutely love it, from start to finish Kyle has been the model salesman! Professional, courteous, friendly and spent time going through the car's features despite it being near to closing time. He also emailed a personalised video of the car. Thank you Kyle - best dealership experience I've ever had a par above the rest! Would be very happy to do business here again some day

Reply from Wollaston MINI
Highly recommend this dealership
Highly recommend this dealership. In particular Jack Coates who was sales lead for our mini purchase. Jack produced an excellent video on the mini we were interested in and the sales process was efficient and transparent. Go check out the dealership, some great deals!

Reply from Wollaston MINI
I visited Wollaston Mini and from…
I visited Wollaston Mini and from walking into the showroom to driving my new mini away I experienced great friendly and professional service from everyone I spoke to. My salesman Jack was especially helpful and explained all the steps clearly and navigated me through the purchase of my new car.
Highly recommend Wollaston Mini.

Reply from Wollaston MINI
Always a great experience
We’ve been MINI customers since 2017 and cannot fault the team that work there. Always good fun, but also professional and helpful. This time we have Debbie and Andy to thank for a successful conclusion to an interesting order! Also to Gabby who dealt with the initial sale and for helping me out when my last car needed some tlc. A great company and they know, we will be back! Thank you, Rachel & Stu

Reply from Wollaston MINI
Excellent service from start to finish
Excellent service from start to finish. Just purchased my second new car from
Wollaston Mini and I am thrilled with it! Thank you

Reply from Wollaston MINI
Outstanding Service
Helpful, knowledgeable and outstanding service. Thank you to Abbie and all at Wollaston Mini

Reply from Wollaston MINI

Reply from Wollaston MINI
Fantastic service from Wollaston Mini
Fantastic service from Wollaston Mini. Great team of people who could not of been more helpful. Gareth was fantastic and kept me updated throughout the whole buying process right up until I collected my new Mini. Would definitely recommend.

Reply from Wollaston MINI

Reply from Wollaston MINI
Great Service
Great Service, Kyle and the team looked after us, explained everything in great detail, guided us through the various options.

Reply from Wollaston MINI
We've been using Wollaston for years
We've been using Wollaston for years. My husband buys his bikes and cars from there, and we've had a few mini's too. My mini was involved in an accident and the bodyshop there were amazing. So lovely to deal with people who are both friendly and professional. Nicola was a star! We love this dealership and would highly recommend them! (Indeed we did, and my mums ordered a car from them too now!) Service is impeccable and we couldn't be more impressed. The body shop did an amazing repair on my mini, thank you so much!

Reply from Wollaston MINI
Highly recommend Wollaston Mini !
Highly recommend Wollaston Mini !
They were very helpful and efficient
Thank you

Reply from Wollaston MINI
Outstanding service
Just wanted to say that this was the best experience I had with my car being serviced. I was kept up to date by Emily throughout the process and could not be happier with the repairs done.

Reply from Wollaston MINI
Excellent service from Debbie Graham but..
Excellent service from Debbie Graham however not so great service from the admin team. I purchased the car early January and still awaiting the V5 in the post. The DVLA recently advised that my address was never given by the dealership meaning they couldn't issue the document..

Reply from Wollaston MINI
Thank you to the Team at Wollaston BMW…
Thank you to the Team at Wollaston BMW and especially Mark, Nicola and Simon in the body shop. After being involved in a rear end shunt on Monday which was very upsetting the Team took total control of the repairs, delivered a replacement car and I had my gleaming car returned by Friday - you were all amazing thank you once again

Reply from Wollaston MINI
Great buying experience
A great experience buying from Kyle Mock over at Wollaston Mini. Fast, accurate and can do attitude, resulting in me buying and receiving my new car in less than 5 days! Unheard of in the car market today!! Well done!

Reply from Wollaston MINI
I recently had some bodywork repair…
I recently had some bodywork repair done at Wollaston Mini and the staff were very good. Mark was very helpful and frequently contacted me regarding the progress of the repairs, would highly recommend.

Reply from Wollaston MINI
Great Team
I was looking for an electric car. Wollaston Mini replied to my inquiry promptly and Kyle was extremely helpful and proactive. Of course there is a delay for new vehicles and second hand aren't easy to find either and this was a problem for me as I was changing jobs and needed a car. However, Kyle found me a new vehicle in stock and delivered within three weeks. The electric mini is excellent and just what I needed. So top marks to the team for being so helpful , communicative and helping me out at such short notice.

Reply from Wollaston MINI
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