WonderDays Reviews 

I brought a helicopter experience for my Dad's birthday and the voucher unfortunately arrived damaged from water, I contacted customer service explaining the situation and straight away they sent another one with delivery express and it arrived next day! They had put it in plastic wrapping so it didnt happen again and were very nice through all communication, particularly as it wasn't necessarily their fault it got wet! Very impressed and happy with both the voucher presentation and customer service and highly recommend!!

It all went so smooth,from booking the experience to booking the hotel,
The staff at war of the worlds seem to love there job,from the entrance, to bar staff and all actors involved in the story.

Lizzie M was brilliant when I had a problem with a voucher I had been given as a retirement gift. She managed to sort it out straight away and I got e-mail confirmation within minuets. Exceptional service!

We had a gift voucher for christmas that we could not use so contacted wonderdays to ask the value and could we change it. Lizzie replied promptly with information and we can now look at other options and if its more expensive then pay on line - Simple

I booked a supercar driving experience for my husband’s birthday, the voucher didn’t arrive , so I emailed Lizzie and she sent another out by express delivery.
Received day after , thank you again , there should be more people out there like you in this world. Xx

Amazing, thank you Lizzie

I ordered a car driving experience for my son but he was unable to go so I sent an email asking how to cancel it - I totally expected there to be loops and beurocracy to make my way thru but instead I got an email immediately telling me that according to their "no quibble within 30 days " policy, I was refunded straight away! Tbh I'm rather blown away and impressed! I wrote back that I would therefore be VERY LIKELY to order from then again bc of this FAB customer service! To which they wrote back the sweetest email ever! I mean, human interaction rocks! Real humans behind this company, folks! So appreciated in this automated generation!!!

WonderDays is a very good website to compile all the potential gifts in one place. It is well-detailed and comprehensive.
Also, Lizzie, the one who helped, was very responsive and gave me a lot of details. It was really helpful!

I very much recommend this website! Very straightforward and has plenty of options.

Would absolutely recommend wonderdays, customer services manager Shaun has been super helpful in getting my gift. Would definitely use again

I haven't been on the experience, it's a gift for my son's birthday next week. However, it was so easy to book and a great price. When I had a query, Lizzie M in customer service was incredibly helpful and friendly. I wish all customer service departments had a Lizzie M!! 😁

I made a mistake when buying my vouchers by choosing the wrong thing, once I realised I email the company at midnight and explained my error. By the time I woke up in the morning I the problem was sorted by Lizzie
No hassle at all and I was in a panic followed by real relief
Thank you so much Lizzie your a star x

Would really like to highly recommend customer service and particularly Lizzie M who helped us out with our voucher. Highly recommend.

I bought a Theatre and London experience for my husband for a 60th birthday surprise (I have yet to give him it). However, being a bit of a dinosaur I wasn't sure how to proceed now the e-ticket has arrived or even if WonderDays were reputable. Little panic but after reading reviews was reassured. I contacted them via Messenger and received perfectly concise and easy to follow instructions on how to proceed once hubby decides to use the ticket from Lizzie. Great customer service response in less than 20mins! Thank you so much Lizzie!! You have no idea how much that was appreciated!!! I look forward to reviewing the actual experience when we use it.

A big thank you to Natalie in customer service who was very helpful when sorting out a small problem for me.

Excellent experience, I had an issue with my experience being cancelled by the 3rd party I'd booked for but wonderdays sorted it very promptly and I am now looking forward to a new experience. Plenty of experiences to choose from and something for everybody. I will absolutely be using wonder days again.

Had a minor problem with delivery which was nothing to do with wonder days the delivery company delivered to wrong house contacted wonder days and they were brilliant and very helpful would definitely recommend and use again

Lizzie was able to extend my voucher without an issue and responded very quickly to my emails. Can't fault the customer service.

Tried to book an experience after buying a voucher online. When we went to book with the supplier there is no availability all year. Phoned customer service who said this was known since October but wonderdays website has not been updated 3 months later. Was advised to wait for a cancellation or take it up with the supplier. This is a shambles of an experience company who shirk their responsibility. Asked for a refund and was told we would need to email them for that, can’t do it through phoning. So left with a useless voucher, poor customer service and questionable refund. Beyond unacceptable.Advice- I would look elsewhere or contact the experience supplier direct and cut out the voucher middle man. See less

Update- thank you for the reply below and taking accountability for the products sold and the actions to ensure accurate availability at the point of sale. Hopefully this will help your customers in the future. It’s great to see feedback is taken on board and taking meaningful corrective actions to address. Updated in score to reflect.

Awful. Sell you a voucher with mis information on the website. The tractor experience states it is available in 5 locations. Only when you have purchased the voucher you're told that there are only 3 locations with NO AVAILABILTY!!! So basically you pay £75 for a voucher code that you cannot use and they blame it on the 3rd party Adventure 001. Please don't use this company...others may be more expensive but at least you can actually book what you have paid for.

The voucher I'd ordered hadn't arrived for the desired date so, I sent an email requesting an approximate eta. Within minutes I received a personal response expressing they'd despatched my item on my requested date along with the offer of help. I responded agreeing to wait a day or two but unfortunately nothing arrived. I fired a second email and again received a response within minutes which included a heartfelt message with a temporary solution which I could present to the recipient. All was well, and I promised to inform Wonder Days when the physical voucher arrived, my promised was fulfilled today, 20.01.26. The item was, as stated above, posted on my requested date, 05.01.26. So, lovely Royal Mail have taken 15 days to deliver! If I was Royalty I'd sack them off!! I can't thank Phillip at Wonder Days enough for his communication and help. Credit where credit is due, I would definitely recommended Wonder Days!💕