WonderDays Reviews 

575
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 351 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support team for their prompt responses, genuine helpfulness, and constant willingness to resolve voucher or booking issues smoothly. People also enjoy the fantastic range of memorable activities, describing the local guides and instructors as wonderfully friendly, patient, and knowledgeable. However, some people mentioned experiencing occasional communication delays, shorter activity times, or concerns regarding customer service follow-ups. A few reviewers also felt that certain outing aspects felt a bit rushed or occasionally lacked the thorough personal attention they expected during peak times.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, efficiency, and friendly... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising staff members for being... See more

Service

People report overwhelmingly positive experiences with the customer service provided. Reviewers frequently... See more

Response time

Consumers find response times to be extremely efficient, highlighting fast and immediate support from the... See more

Product

Customers consistently note positive experiences with product, often purchasing vouchers as thoughtful gifts... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such an amazing experience to get up close and personal with the Highland Cows. You can only really appreciate their size and beauty upclose.....pictures and videos don't do these animals justice. Wou... See more

Company replied

Rated 5 out of 5 stars

The experience was gifted by our sons as we both, but especially my husband are Highlander coo fans. Lovely setting, cows are obviously well loved and looked after. Very gentle and happy to interact.... See more

Rated 5 out of 5 stars

I booked a junior driving experience for my son for his birthday and he absolutely loved it! The whole experience was fantastic. Seeing him driving super cars was amazing and such a good idea to allow... See more

Company replied

Rated 5 out of 5 stars

Nat & Lizziewere both wonderful in sorting out my present that had been booked at the wrong zoo. There were both professional and helpful and couldn't have done more for me. I look forward to... See more

Company replied


Company details

  1. Gift shop

Written by the company

WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!


Contact info

4.8

Excellent

TrustScore 5 out of 5

575 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(575)

344 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a problem with booking a night…

Had a problem with booking a night away.
Got through to the very nice Lizzie M. She was very friendly and extremely helpful. If she said she was going to do something she did it. If all companies had a Lizzie M instead of AI things would be a lot better

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful wild water swimming experience Northumberland

I was given a Christmas present of a voucher to go Wild Water Swimming in Northumberland and chose to go to the North Pennines to swim in a couple of waterfall pools. Along with 2 friends we were guided by Hayley and had the most fabulous day. After a gentle walk to a secluded stretch of river, we went for a dip in the first of the waterfall pools. It wasn't as cold as expected and we just reverted to being kids laughing and playing in the water! Hayley then took us to our second swimming pool - another waterfall and even more secluded. It was just perfect! Hayley took everything at our pace and made the day such a wonderful experience. If you like swimming and the outdoors this trip is highly recommended.

13 July 2026
Unprompted review
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Reply from WonderDays

Sounds perfect! Thank you for the review and we're really glad you had such a good time.

Rated 5 out of 5 stars

Excellent, fast and friendly!

Excellent, fast, and friendly service.
Quickly solved the prolem with my booking that I myself had cused due to a "senior moment".
Can truly recomend them.

13 July 2026
Unprompted review
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Reply from WonderDays

Happens to the best of us :-) Thank you for the review and we hope you enjoy your experience.

Rated 5 out of 5 stars

Excellent customer service

I needed to make a few alterations, as I was given the voucher as a gift. Lizzie could not have been more helpful. She sorted everything quickly and efficiently and made the whole process really easy for me. I would definitely use this company based solely on the customer service she provided.

13 July 2026
Unprompted review
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Reply from WonderDays

Thank you for the review Victoria and we're so glad Lizzie could help.

Rated 5 out of 5 stars

We were made to feel at home from the…


We were made to feel at home from the moment we arrived. The warm sausage roll was delicious. We thought the cast iron tea pots were a novelty. The food was lovely, especially the jam cream scones. We actually took some of the cakes home to enjoy later. The staff were very efficient. We enjoy little wander around the hotel, which has many original features. The view of Windermere from the terrace was amazing. All in all we had a wonderful time.

8 June 2026
Unprompted review
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Reply from WonderDays

Sounds amazing! Thank you for taking the time to leave such a lovely review.

Rated 5 out of 5 stars

Outstanding Customer Service

Due to personal injury, I was unable to use my voucher before it expired and contacted WonderDays to enquire about an extension. From acknowledgement of receipt, I received a 12 month extension and a very helpful and kind response regarding my recovery in less than an hour! First class service from Becky that will not be forgotten.

6 July 2026
Unprompted review
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Reply from WonderDays

Thank you for the review and the kind words Mike and we're so glad Becky could help.

Rated 5 out of 5 stars

Highland cow cuddling experience

Highland cow cuddling experience

What a fantastic experience to be so up close to these wonderful animals. It was a very knowledgeable day .
We were able to feed them by hand or scoop which ever you felt comfortable with.
Also you got to stroke and brush them.
I would definitely recommend this to anyone who loves highland cows.
The people were very friendly and answered any questions to the best of their ability.
Excellent value for money as you also get to look round the rest of the farm. A must to see Jeffery the Llama plus all the other animals.

4 July 2026
Unprompted review
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Reply from WonderDays

Jeffery the Llama is absolutely brilliant...such a great add on after seeing the gorgeous highland cows! Thank you for the review and we're so glad you enjoyed it!

Rated 5 out of 5 stars

Really great customer service

I needed to book a voucher that I was given. Jess H was extremely helpful & got my hotel & show tickets booked straight away. Although I haven’t attended the venue yet I’m sure I’ll have no complaints.

7 July 2026
Unprompted review
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Reply from WonderDays

Thank you for the review Paula and we're so glad Jess could help.

Rated 5 out of 5 stars

Customer service

I haven’t brought the vouchers yet but their customer service Lizzie was so helpful and responded quickly and precisely with the information I needed and filled me with confidence that when I buy the vouchers later, it will give me the options that I need. Thank you Lizzie :-)

7 July 2026
Unprompted review
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Reply from WonderDays

Thank you for the review and we're so glad Lizzie could help.

Rated 5 out of 5 stars

Stumbled across this website to…

Stumbled across this website to purchase race car experience for my son, but unfortunately the days available didn’t suit us so I requested a refund..
Becky was very lovely and dealt with it very quickly for me.
I hope to purchase vouchers from this company in the future.
Many thanks

6 July 2026
Unprompted review
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Reply from WonderDays

Thank you for the review Katie and we're so glad Becky could help.

Rated 5 out of 5 stars

Birthday gift

Birthday gift

Had a wonderful stay in Shrewsbury topped off with our afternoon tea.
The St Vincent’s was a great venue
The afternoon tea was fabulous
All items were so fresh the fish tacos and the pea and mint arabiatta stunning
Cakes selection was outstanding huge variety
Tea and coffee option delightful
The whole presentation of our tea was superior to others that we have experienced
The staff were so friendly and professional during service
Many thanks for making our weekend special
Combined with the river cruise that was very informative
Drinks were available if required staff were very pleasant , we have no negatives
Would recommend to anyone considering this venue ,you will not be disappointed .

27 June 2026
Unprompted review
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Reply from WonderDays

It's such a lovely experience and we're so glad you enjoyed it! Thank you.

Rated 5 out of 5 stars

Refund request for dates not available

We had to contact customer service for a voucher we had bought and needed refund on as the place we wanted to go to didn't have any slots before we left for the States and Becky was absolutely amazing. She said she would process the refund immediately. Made the whole process stress free for us. Appreciate Becky's speedy response and actions. Thank you Wonder Days and Becky.

6 July 2026
Unprompted review
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Reply from WonderDays

Thank you for the review and we're so glad Becky could help.

Rated 5 out of 5 stars

Great

Great, quick and efficient customer service with a issue I had. Good times.

3 July 2026
Unprompted review
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Reply from WonderDays

Thank you for the review.

Rated 5 out of 5 stars

Just want to say emailed a lady called…

Just want to say emailed a lady called Becky she was most helpful would recommend this service and I just had to leave this lovely review. Thank you so much Becky.

3 July 2026
Unprompted review
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Reply from WonderDays

Thank you for the review Ann and we're so glad Becky could help.

Rated 5 out of 5 stars

Had a problem with booking and were…

Had a problem with booking and were really worried we wouldn’t be able to go to Alton Towers after putting lots of things in place to go on a certain date. Lizzie sorted us out straight away with a new voucher and saved the day! Thankyou x

2 July 2026
Unprompted review
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Reply from WonderDays

Thank you for the review and we're so glad Lizzie could sort the dates you needed.

Rated 5 out of 5 stars

Making pork pies

I cannot recommend this highly enough. Excellent value for money. We had three hours of really informative workshop led by Amanda who was brilliant. Patient and informative, her instructions were very clear and thorough and well demonstrated. We left with 2 pork pies, pastry to make a third and a gorgeous picnic tea. We were so enthused that we bought our own pie dolly, downloaded the recipe and are ready to experiment at home. Fabulous experience

28 June 2026
Unprompted review
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Reply from WonderDays

What great review! It's always lovely to hear how the experience is and this one sounds as unique and fun as it seems on the product listing! Thank you.

Rated 5 out of 5 stars

A really lovely day out at RHS Wisley

A really lovely day out. Lots of walking to see all the different plants and trees. Herbaceous borders, the rose garden, the alpine houses, clear lake, the glasshouse and the jellicoe canal plus plenty of places to eat and drink as we walked around. We saw 11 different species of butterfly on our visit as well. Worth a visit, prepared to stay all day, lots to see.

29 June 2026
Unprompted review
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Reply from WonderDays

Sounds fab Karen! Thank you for leaving us such a great review.

Rated 5 out of 5 stars

Amazing customer service!

How refreshing to receive such superb customer service! A driving experience voucher for my grandsons birthday failed to arrive despite being arranged express delivery. An email to customer services brought a very quick response from Lizzie, who investigated and sent out a replacement which incredibly arrived within 24 hours and on my grandsons birthday. To say I was delighted was an understatement - I have not had customer service at this level for a very long time! Thank you Lizzie - you are a star - my grandson is so looking forward to his driving experience !

28 June 2026
Unprompted review
WonderDays logo

Reply from WonderDays

Thank you Trish. We're pleased Lizzie was able to sort out a replacement in time and we hope your grandson has a great time on his driving day!

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