I have used Wongs jewellers twice now to have diamonds set into new rings, once 22 years ago & just a couple of weeks ago, I would'nt go anywhere else. Such a great personal experience dealing with t... See more
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Review summary
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Zara and the team at Wongs were so understanding , helpful and supportive when we went to have our mum & dads wedding bands and few other personal pieces remodelled . Zara gave us the time and guida... See more
Company replied
I visited Wongs in Manchester to choose and engagement ring. I didn’t quite know what I was looking for but the whole team, and especially Jenny were great in showing me a selection and helpin... See more
Company replied
My partner treated me to a 40th birthday gift from Wongs Liverpool. Charlie Moglione looked after me and my partner from start to finish, she gave us such a lovely pleasant experience whilst we were... See more
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Company details
- #96 of 289 best companies in Jewellery shop
Written by the company
Wongs is a family-owned jeweller with over 50 years of experience in handcrafting and sourcing exceptional jewellery. Based in Liverpool and Manchester, we are specialists in bridal jewellery, from bespoke engagement rings to traditional wedding and eternity rings.
Contact info
Whitechapel, L1 6DS, Stanley Street, United Kingdom
- 0151 236 1552
- info@wongsjewellers.co.uk
- www.wongsjewellers.co.uk
4.9
Excellent
153 reviews
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Replied to 100% of negative reviews
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Amazing experience at Wongs
I had an amazing experience at Wongs , and Danny was absolutely crucial in helping me pick an engagement ring. He was incredibly knowledgeable, attentive and helpful throughout the whole process, and made what was already a special moment even more memorable.
We couldn’t recommend Danny and Wongs highly enough. Fantastic service and a truly amazing experience from start to finish!
9 May 2026
Unprompted review
Outstanding service, high quality and unique jewellery!
Outstanding service. Zara was the perfect hostess from the minute we walked in the door the very first time. Everyone has been super helpful, and friendly. The customer service and attention to detail is top class. Thanks for making a special moment perfect.
10 August 2026
Unprompted review
Reply from Wongs Jewellers
Dear Snavesi,
Thank you so much for your wonderful review. We’re delighted to hear that you received such outstanding service from your very first visit.
Zara will be absolutely thrilled to read your kind words. It’s lovely to hear that she made you feel so welcome from the moment you walked through the door, and that the wider team continued to provide such friendly and attentive service throughout.
Making special moments feel truly memorable is exactly what we aim for, so we’re incredibly pleased to know we helped make yours perfect. Thank you for choosing Wongs and for your kind words about our team.
Best wishes,
JR, Wongs Jewellers 💍
I cannot thank the team enough for…
I cannot thank the team enough for making my daughter's birthday so memorable. From the moment we walked in, the service was amazing. The personalized birthday screen and champagne at the workstation were such lovely, thoughtful touches. They have a fabulous range of jewellery and charms to choose from. I’m absolutely obsessed and can't wait to go back to build up my own collection!
31 July 2026
Unprompted review
Reply from Wongs Jewellers
Dear Joy,
Thank you so much for your wonderful review. We’re absolutely delighted to hear that we helped make your daughter’s birthday such a memorable occasion.
We’re so pleased that you enjoyed the personalised birthday screen and champagne at the workstation. We love adding those little touches to make our customers’ special moments feel even more personal and memorable.
It’s fantastic to hear that you loved our range of jewellery and charms too. We’ll be delighted to welcome you back when you’re ready to start building your own collection! ✨
Thank you again for your lovely words and for choosing Wongs to be part of such a special celebration.
Best wishes,
JR, Wongs Jewellers 💍
Wedding Band Purchase
My wife Olivia and I couldn't be happier with our wedding bands from Wongs Jewellers. The quality of the rings is absolutely first class, and we know they'll be something we treasure for years to come.
A huge thank you to Suki, who made the whole experience so enjoyable. She was incredibly knowledgeable, kind, and patient, taking the time to help us choose the perfect rings without ever making us feel rushed. Her advice gave us complete confidence that we were making the right choice, and she was genuinely lovely throughout.
Choosing Wongs was an easy decision for us because it's also where I bought Olivia's engagement ring, and once again they exceeded all of our expectations. The customer service and quality are outstanding, and we wouldn't hesitate to recommend Wongs Jewellers to anyone looking for engagement or wedding rings. Thank you for helping make such an important part of our wedding so special!
21 July 2026
Unprompted review
Reply from Wongs Jewellers
Dear Neil,
Thank you so much for your wonderful review, and congratulations to you and Olivia! We’re absolutely delighted to hear how happy you are with your wedding bands and that you feel they’ll be pieces you treasure for years to come.
Suki will be thrilled to read your kind words. Her knowledge, patience and genuine care are exactly what we want every customer to experience, so it’s lovely to hear that she helped you both feel completely confident in your choice.
It means even more knowing that you chose Wongs again after purchasing Olivia’s engagement ring with us. Being trusted with both such important pieces of your wedding journey is a real privilege.
Thank you for your continued support and for recommending Wongs. We wish you both every happiness for your wedding and many wonderful years together. 💍❤️
Best wishes,
JR, Wongs Jewellers
Zara was so helpful and very clear on…
Zara was so helpful and very clear on information provided. She was friendly and made the visit a relaxing, enjoyable experience. We look forward to returning.
26 July 2026
Unprompted review
Reply from Wongs Jewellers
Dear Dawn,
Thank you so much for your lovely review. We’re so pleased to hear that Zara made your visit such a relaxing and enjoyable experience.
Zara will be delighted to know that her clear advice, friendly approach and helpfulness made such a positive impression. Making sure our customers feel comfortable, informed and never rushed is something we really value.
Thank you again for your kind words and support. We’re looking forward to welcoming you back to Wongs again soon.
Best wishes,
JR, Wongs Jewellers 💍
My daughter's were both delighted with…
My daughter's were both delighted with the beautiful rings your skilled craftsmen created.
Tracy who helped us choose a design was friendly, charming and knowledgeable. It was a truly lovely experience from start to collecting the beautiful rings. It was one of life's memorable experiences
25 July 2026
Unprompted review
Reply from Wongs Jewellers
Dear Patricia,
Thank you so much for your wonderful review. We’re absolutely delighted to hear that your daughters were both so pleased with their beautiful rings.
Tracy will be thrilled to read your kind words. Her knowledge, friendly nature and care throughout the design process are exactly what we want every customer to experience. It’s lovely to know that she helped make the journey from choosing the design through to collecting the finished rings such a memorable one.
We’re honoured to have been part of such a special family moment, and it means so much to hear that it became one of life’s memorable experiences for you all.
Thank you again for choosing Wongs and for your lovely words about our skilled workshop team. We hope your daughters enjoy their beautiful rings for many years to come. 💍
Best wishes,
JR, Wongs Jewellers
I visited Wongs in Manchester to choose…
I visited Wongs in Manchester to choose and engagement ring.
I didn’t quite know what I was looking for but the whole team, and especially Jenny were great in showing me a selection and helping me to understand which would be best.
There was no pressure to rush into anything and once I’d decided Jenny helped ensure the ring was ready in time for when I needed it. The ability for the ring to be re-sized or exchanged if needed (thankfully it wasn’t) was also a great reassurance.
1 May 2026
Unprompted review
Reply from Wongs Jewellers
Dear Alex,
Thank you so much for your wonderful review. We’re delighted to hear that you had such a positive experience choosing your engagement ring at our Manchester store.
Jenny will be thrilled to read your kind words. It’s lovely to know that she and the team were able to guide you through the different options, answer your questions and help you find the ring that felt right for you, all without any pressure.
We’re also pleased that we could have your ring ready in time for such an important moment. Our aftercare and resizing options are there to give you complete peace of mind, so it’s wonderful to hear that this helped make the experience even more reassuring.
Thank you again for choosing Wongs and for taking the time to share your experience. We hope your proposal was everything you hoped it would be! 💍
Best wishes,
JR, Wongs Jewellers
Can’t recommend Wongs highly enough
Can’t recommend Wongs highly enough if you want your little ones ears pierced. From the moment we set foot in the shop all the staff were so caring and patient with our two girls. Obviously they were nervous but the girls talked them through everything and made them feel very special. Well done ‘Team Wongs’ you were amazing. Thank you all.
22 July 2026
Unprompted review
Reply from Wongs Jewellers
Dear Lynda,
Thank you so much for your wonderful review. We’re absolutely delighted to hear that you and your two girls had such a lovely experience with us.
We know having your ears pierced can feel like a big moment, especially for little ones, so it’s wonderful to hear that our team took the time to talk them through everything, make them feel comfortable and help them feel so special.
We’ll be sure to share your kind words with the whole team. They’ll be thrilled to know that they helped make such a memorable experience for your girls.
Thank you again for choosing Wongs and for your lovely recommendation. We hope your girls love their new earrings and wear them with pride! 💕✨
Best wishes,
JR, Wongs Jewellers
Charlie the Rockstar
A little bit late coming, but a huge thank you to Charlie! Over about a year she helped me design a gorgeous engagement ring for my partner, showing incredible patience as I dealt with a bereavement, and I helping make sure we got exactly the right ring. After my yes we then found out we were having a little girl and she looked after us even after that making sure we could sort any sizing issues after the little one was here.
Charlie was an absolute rockstar and I really appreciated all of her help!
19 February 2026
Unprompted review
Reply from Wongs Jewellers
Dear Michael,
Thank you so much for taking the time to share such a heartfelt review. We’re incredibly honoured to have been part of such an important chapter in your life.
Charlie will be absolutely thrilled to read your kind words. Spending a year helping you design the perfect engagement ring is such a special journey, and we’re so pleased that her patience, care and understanding helped you create something that felt absolutely right.
We’re especially touched to hear how Charlie supported you through such a difficult period of bereavement, while continuing to make sure you had all the time and guidance you needed. And then, of course, what wonderful news to follow with the arrival of your little girl! 💕 We’re delighted that Charlie was able to continue looking after you and help with the sizing once she arrived.
It sounds like Charlie really was your rockstar throughout the whole journey, and we’ll be sure to share your lovely words with her. Thank you for trusting Wongs with such a meaningful piece of jewellery and for allowing us to be part of your story.
Wishing you, your partner and your little girl all the very best. ❤️
Best wishes,
JR, Wongs Jewellers
What an amazing experience!
What an amazing experience!! Daisy and Zara looked after us and the customer service was just incredible. My daughter felt like a celebrity! All the staff were so lovely and welcoming, she didn’t feel nervous at all after arriving. The earrings on offer were all beautiful, everything was explained in great detail and they made sure she was happy and comfortable.
She was given a certificate and teddy bear afterwards and she was beaming. I couldn’t recommend Wongs enough, my daughter is already asking for a second piercing!! Thank you all so much XxX
11 July 2026
Unprompted review
Reply from Wongs Jewellers
Dear Sam,
Thank you so much for your wonderful review. We’re absolutely delighted to hear that your daughter had such an amazing ear piercing experience with us.
Daisy and Zara will be thrilled to know that they helped make her feel so comfortable and special. We love creating a memorable experience for our younger guests, so hearing that she felt like a celebrity and left beaming with her new earrings, certificate and teddy bear is just fantastic! 🥰
It’s lovely to hear that you were happy with the selection of earrings and that everything was explained clearly throughout the appointment. Making sure both children and parents feel comfortable and confident is so important to us.
Thank you again for your lovely recommendation and for choosing Wongs for such a special milestone. We’ll be ready for that second piercing when she’s ready! 💕✨
Best wishes,
JR, Wongs Jewellers
Picked up my beautiful wedding and…
Picked up my beautiful wedding and engagement rings today after having them redesigned and size altered. Originally dealt with Sara, wonderful service and kept up to date all the way through the process. Today I had the pleasure of meeting Charlie and she was delightful. I have to say Sara and Charlie are a credit to Wongs, so professional and happy in their job it was an amazing experience. Wongs far surpassed my expectations, I didn’t think my rings would totally blow me away. Your craftsmanship is 2nd to none, thank you so much. Regards Lorraine Jones. X ❤️
10 July 2026
Unprompted review
Reply from Wongs Jewellers
Dear Lorraine,
Thank you so much for your incredible review. We’re absolutely delighted to hear how thrilled you are with your redesigned and resized wedding and engagement rings. ❤️
Sara will be so pleased to read your kind words. It’s wonderful to know that she kept you updated and looked after you throughout the process, and that Charlie was there to make the final collection just as special. They’ll both be delighted to hear that you feel they are a credit to Wongs.
We’re especially thrilled that your rings exceeded your expectations. Seeing a treasured piece completely transformed through our workshop is such a rewarding part of what we do, and knowing that the finished rings totally blew you away means so much to our whole team. We’ll be sure to share your lovely comments with our workshop team too.
Thank you for trusting Wongs with such precious and sentimental pieces. We hope you enjoy wearing your beautiful rings for many years to come. 💍✨
Best wishes,
JR, Wongs Jewellers
Engagement ring
Brilliant service and wonderful staff . Made a 65 year old engagement ring like new . It really was a lovely experience , such a welcoming shop .
Thankyou
9 July 2026
Unprompted review
Reply from Wongs Jewellers
Hi there!
Thank you so much for your lovely review. We’re delighted to hear that our team helped bring your 65-year-old engagement ring back to looking like new.
It’s especially wonderful to know that you enjoyed the experience and found our shop so welcoming. Jewellery with this much history and sentimental value is incredibly special, so it’s a real privilege to help preserve it for many more years to come.
Thank you again for trusting Wongs with such a treasured piece and for your kind words about our team. We hope you enjoy wearing your beautiful ring for many more years. ❤️
Best wishes,
JR, Wongs Jewellers
Danny & Anna Liverpool 10/10
I have recently visited the Liverpool store to discuss have a wedding and engagement ring remodelled. I had made appointments for both visits and was seen straight away. I wasn’t rushed at all, plenty of time for me to explain my vision. I saw Danny on one visit and Anna on the next. Both of them were amazing! Listened to me, offered advice and offered rings for me to try on. They were both so good at their job; friendly, professional, knowledgeable and enthusiastic. The shop is beautiful and the whole experience was just 10/10. Excited to pick up my rings which I feel confident will be amazing.
14 June 2026
Unprompted review
Reply from Wongs Jewellers
Dear Maria,
Thank you so much for your wonderful review. We’re so pleased to hear that you’ve had such a positive experience with us so far.
Danny and Anna will both be delighted to know that their guidance, knowledge and enthusiasm helped bring your vision to life. Remodelling wedding and engagement rings is such a personal journey, so it’s wonderful to hear that you felt listened to, supported and never rushed throughout your appointments.
Thank you also for your kind words about our showroom and the overall experience. We’re honoured that you’ve trusted us with such meaningful pieces of jewellery.
We can’t wait to welcome you back to collect your rings, and we hope you’ll love the finished result just as much as you’ve enjoyed the journey.
Best wishes,
JR, Wongs Jewellers 💍
Fantastic shopping experience from Wongs and Daisy
I ordered an engagement ring online and collected at Wongs in Liverpool, the products are superb, really beautiful jewellery that I had no hesitation in purchasing, but what made this such an outstanding experience was the phenomenal customer service from the staff, Daisy in particular.
Daisy is an absolute credit to Wongs, I couldn’t imagine a better brand ambassador. She was friendly, polite, smiley and went above and beyond to make sure I had a seamless shopping experience, explaining perfectly the products and services offered and the next steps for my journey in terms of resizing if needed and has left a fantastic impression to leave me feeling as though there is only one place I could possibly go for my wedding rings.
I left the shop feeling excited and enthused to give my girlfriend the ring, thank you Wongs and thankyou Daisy for providing such a superb shopping experience
15 June 2026
Reply from Wongs Jewellers
Dear Stephen,
Thank you so much for your incredible review. We’re honoured that you chose Wongs for such an important purchase and are so pleased to hear that your experience exceeded your expectations.
Daisy will be absolutely delighted to read your kind words. She’ll really appreciate your comments about her friendly approach, product knowledge and the care she took to ensure everything was explained clearly. Helping customers feel confident and excited about such a special milestone is exactly what we strive for.
It’s wonderful to hear that you left feeling excited to propose, and even more so that your experience has given you confidence to return for your wedding rings. That means a great deal to us.
Thank you again for your support and for taking the time to share your experience. We wish you all the very best with your proposal and look forward to welcoming you both back to Wongs in the future.
Best wishes,
JR, Wongs Jewellers 💍
We attended Wongs in Manchester City…
We attended Wongs in Manchester City Centre and was served by Danny. He was totally professional from the start, my daughter and I were looking at engagement rings outside through the window. Danny came out to greet us and asked if we needed help, he asked my daughter what design ring she liked and then invited us in to try some on. Danny sat us down and offered us a compilatory drink of prosecco then brought my daughter a tray of rings to try on. My daughter found her forever ring Danny knows his trade and is extremely knowledgeable and made this a truly memorable experience for my daughter the service we received was 10/10. Thank you so much Danny
9 May 2026
Unprompted review
Reply from Wongs Jewellers
Dear Elizabeth,
Thank you so much for your wonderful review. We’re so pleased to hear that you and your daughter had such a memorable experience during your visit to our Manchester store.
Danny will be absolutely delighted to read your kind words. It’s lovely to hear that what started with a conversation outside the store turned into such a special experience, and that his knowledge, guidance and warm approach helped your daughter find her forever ring.
We’re thrilled that you both felt so well looked after, and that the experience made such a lasting impression. Thank you for choosing Wongs to be part of such an exciting milestone.
We look forward to welcoming you both back again soon.
Best wishes,
JR, Wongs Jewellers 💍
I asked Wongs to make my wedding ring…
I asked Wongs to make my wedding ring after I had previously lost it, my ring was an awkward design.
Zara dealt with me in a very professional manner on all occasions.
My ring had to be resized on two occasions, which Wongs workshop undertook. They got it spot where other jewellers failed.
I would have no hesitation in using Wongs for any jewellery needs
13 June 2026
Unprompted review
Reply from Wongs Jewellers
Dear Richard,
Thank you so much for your wonderful review. We’re so pleased to hear that we were able to recreate your wedding ring and help you restore such an important piece of jewellery.
Zara will be delighted to know that her professionalism made such a positive impression throughout your journey. We’re also pleased that our workshop team was able to achieve the perfect fit after the resizing, especially when other jewellers had been unable to do so.
Thank you again for your trust and your recommendation. It means a great deal to us, and we look forward to welcoming you back to Wongs whenever you need us.
Best wishes,
JR, Wongs Jewellers 💍
Always use Wongs best place to buy for…
Always use Wongs best place to buy for sure daisy at the Liverpool store went above and beyond I hope you pass this on to her she’s a credit to you
2 June 2026
Reply from Wongs Jewellers
Dear Joel,
Thank you so much for your wonderful review and for your continued support. It means a great deal to hear that Wongs is always your first choice for jewellery.
Daisy will be absolutely delighted to receive your kind feedback. We’ll be sure to pass on your comments, and we know she’ll really appreciate hearing that she went above and beyond and made such a positive impression.
Thank you again for your recommendation. We look forward to welcoming you back to Wongs again soon.
Best wishes,
JR, Wongs Jewellers 💍
Knowledgable and great range
Suki in store was knowledgable and patient; her assistance was invaluable and the range of rings to try was second to none. I would definitely recommend this store.
6 June 2026
Unprompted review
Reply from Wongs Jewellers
Dear Steven,
Thank you so much for your kind review. We’re so pleased to hear that Suki’s knowledge and patience helped make your experience such a positive one.
Suki will really appreciate your feedback, and it’s great to know that you enjoyed the range of rings available and found her guidance invaluable throughout the process.
Thank you for your recommendation and for taking the time to share your experience. We hope to welcome you back again soon.
Best wishes,
JR, Wongs Jewellers 💍
Ordered online picked up in store
Ordered online picked up in store. So pleased with items purchased, quality, design and customer service.
25 May 2026
Reply from Wongs Jewellers
Dear Karen,
Thank you so much for your kind review. We’re so pleased to hear that you’re happy with your purchase and that the quality, design and customer service all met your expectations.
It’s great to know your online ordering and in-store collection experience went smoothly. We really appreciate your support and hope to welcome you back again soon.
Best wishes,
JR, Wongs Jewellers 💍
Zara in Liverpool today did a great job…
Zara in Liverpool today did a great job of helping us choose a 30th Wedding Anniversary gift for my wife. She made the experience really special
1 June 2026
Unprompted review
Reply from Wongs Jewellers
Dear Paul,
Thank you so much for your lovely review. We’re so pleased to hear that Zara helped you find the perfect gift for such a special occasion.
Celebrating a 30th Wedding Anniversary is a wonderful milestone, and it’s great to know that Zara helped make the experience memorable for you. She will be delighted to read your kind words.
We hope your wife loves her gift, and we thank you for choosing Wongs to be part of such an important celebration.
Best wishes,
JR, Wongs Jewellers 💍
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