Wooden Element UK Reviews 20

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Excellent service, only slight criticism, pink stronger colour than in the picture but sure my daughter in law will love them anyway.

Company replied

Rated 5 out of 5 stars

The service was super quick and efficient. The earrings came in a beautiful package with a handwritten note which I thought was a great touch. The earrings themselves look great- well made and the col... See more

Company replied

Rated 5 out of 5 stars

I'm so pleased with these earrings! They are absolutely beautiful and the blend of materials is seamless and high quality. I thought it was a lovely touch that the Wooden Element folk wrote a person... See more

Company replied

Rated 5 out of 5 stars

up-cycled wood and dusty pink resin pair beautifully in the 'rosie' earrings. they're elegant, tactile and unexpectedly versatile. i modified mine to dangle from large gauge hoops for my stretched lob... See more

Company replied

Company details

  1. Fashion accessories shop

Written by the company

Hi there - Wooden Element UK here! We sell beautifully handcrafted and ethically sourced wooden fashion accessories. You can have a look at our eco-friendly statement jewellery and read more about our sustainability journey at www.woodenelement.co.uk. If you have any questions, feel free to email us on hello@woodenelement.co.uk - we'd love to hear from you :) Take care and remember to always #goagainstthegrain


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, which is highly unusual nowadays !

8 June 2025
Wooden Element UK logo

Reply from Wooden Element UK

Thank you so much for your kind words!

We always strive to give our lovely customers the level of service we’d like to receive ourselves. We’re so happy that we lived up to your expectations!

Have a wonderful day,
Selina and Paris

Rated 5 out of 5 stars

I absolutely love this product

I absolutely love the earrings we bought from Wooden element. They are beautifully made and completely unique.

Great price, packaged with care and promptly delivered. A wonderful experience all round.

12 December 2024
Wooden Element UK logo

Reply from Wooden Element UK

Hello there, your glowing review means the world to us! 🤩

Thank you for taking the time to stop by and let us know how we did. Your Luna-Blue & Amira earrings are show stoppers.

Have a very merry Christmas and a Happy New Year

Selina & Paris

Rated 5 out of 5 stars

Absolute top notch company

Absolute top notch company, cannot fault them at all!

Quality of products and design is above all. I bought the smart wallet and love the design and look and my wife loves her Zoe earrings.

Customer service is fantastic and has that personal touch.

If I could give it 100/5 I would.

10 October 2024
Unprompted review
Wooden Element UK logo

Reply from Wooden Element UK

Hi there Abdullah,

We are thrilled by your one hundred out of five star review 😄 and impressed actually. Buying earrings for someone else is no easy task and shows you know your wife’s taste well 🙌

Your Wooden Element smart wallet choice was the smart choice 😉 black is a timeless, sophisticated colour that works in all settings.

We also strive to make every customer feel special and we are glad we achieved that.

Welcome to the Wooden Element family!

Take care

Paris & Selina





Rated 5 out of 5 stars

Saving mine for a special occasion!

The service was super quick and efficient. The earrings came in a beautiful package with a handwritten note which I thought was a great touch. The earrings themselves look great- well made and the colours are great too. I'm saving them for a special occasion!! It really felt like a personal service to me and I would definitely recommend Wooden element.

27 September 2024
Unprompted review
Wooden Element UK logo

Reply from Wooden Element UK

Hi Lisa! we pride our selves on providing the best service possible so thank you so much for this review. From our POV you’ve joined the WE family and so a handwritten note was the least we could do!

We are thrilled you love the look of your Maui earrings and I am sure a special occasion will pop up soon. We pride ourselves on making the earrings so lightweight, you forget they’re in your ears (until they’re complimented).
So whilst they look good, they feel even better! ;)

Speak soon

Paris & Selina

Rated 5 out of 5 stars

Will definitely use again.

Nice easy communication.

20 April 2024
Wooden Element UK logo

Reply from Wooden Element UK

Hi there, we hope you’re well? Thank you so much for your review - we are certainly thrilled you would consider us again.

Take care and enjoy your earrings!

Selina and Paris

Rated 4 out of 5 stars

Excellent service

Excellent service, only slight criticism, pink stronger colour than in the picture but sure my daughter in law will love them anyway.

24 April 2024
Wooden Element UK logo

Reply from Wooden Element UK

Hello Louise, hope you’re doing well.

Thank you so much for taking the time to leave a review - we greatly appreciate it! As our products are made by hand the colours can vary slightly when compared with our pictures. If you would like a more pink version we would be more than happy to send some pictures so you can select your preference, and then we can happily exchange for you?

All the best,
Paris and Selina

Rated 5 out of 5 stars

Beautiful and well made

Beautiful and well made. Customer service and package was friendly and efficient.

9 February 2024
Wooden Element UK logo

Reply from Wooden Element UK

Hello S J P, thanks so much for this lovely review!

The fact that you’re happy with our products and service has made our day 🙂

Take care, Paris and Selina

Rated 5 out of 5 stars

Christmas present

Beautiful earrings present for Christmas. Arrived very quickly. Encountered absolutely no problems.

28 August 2023
Wooden Element UK logo

Reply from Wooden Element UK

Hi Paula,

Thank you so much for your lovely review - it made us smile!

We’re so happy that you love the earrings. Whether they’re a treat for yourself or for someone else, they’re sure to bring a touch of sparkle to any outfit during the festive season.

Have a lovely day,
Paris and Selina

Rated 5 out of 5 stars

Beautiful, unique, personalised

I'm so pleased with these earrings! They are absolutely beautiful and the blend of materials is seamless and high quality. I thought it was a lovely touch that the Wooden Element folk wrote a personalised note to me in the bag so that it felt like a real 'gift to self'! It's given me the idea to order more earrings as gifts for friends, as they come with love and attention:)

22 February 2023
Wooden Element UK logo

Reply from Wooden Element UK

Hi Lorna, thank you so much for this amazing review!

We do all we can to ensure our customers know they are appreciated, so your review warmed our hearts.
We also completely agree that spreading the love is a fantastic idea :)

Paris and Selina

Rated 5 out of 5 stars

I found Wooden Element UK via Google search.

I found Wooden Element UK via an internet search for ‘funky earrings UK’ as I wanted a gift for my sister. Their website is user friendly, their earrings are super cool and their customer service was fantastic. When I first entered the site, it offered me a 20% discount as a new customer, which I loved as always looking for a bargain. The code didn’t appear though so I emailed Paris and Selina and they got back to me super quick, provided a discount code and said to contact them if I experienced any other issues.
No further issues and because of the 20% discount, we ended up buying two pairs of earrings for my sister :)

14 September 2022
Wooden Element UK logo

Reply from Wooden Element UK

Hey there Jenna, thank you so much for your review (and bearing with us through the technical difficulties) :) we really hope your sister loves her earrings. Please wish her a happy birthday from the both of us!

All the best, Paris and Selina

Rated 5 out of 5 stars

Light and delicate

I bought Siri and Blue Swirl, one of which was meant for a Christmas present to someone. Saying that, I loved both of them so much I decided to keep them and will buy another one to present. The earrings are light, you don't feel them weighing on your ears. A personalized hand written note made me feel special.

22 December 2021
Unprompted review
Wooden Element UK logo

Reply from Wooden Element UK

Hi there Thais, thank you so much for this glowing review! Hard to imagine a bigger compliment than this. We’ll be here when you decide which pair you’d like to gift :) Merry Xmas to you and your family, and see you in the new year!!

Paris and Selina - Wooden Element UK

Rated 5 out of 5 stars

Beautiful Pieces and Great Service

I have "Eco" & "Blue Swirl" earrings, and I LOVE them! Good quality, beautiful and lightweight (my ears do no hurt even after full day wear which is not the case sometimes with long dangly pieces).
Each pair comes in a little pouch perfect for a gift, also a hand witten note from the owners and packaging you can recycle. Owners happy to chat with you if there are any questions.
Highly recommend as a treat for yourself or a great gift to someone else! ♡

13 September 2021
Unprompted review
Wooden Element UK logo

Reply from Wooden Element UK

Indeed we are always happy to have a chat 💬🤗 lovely to hear from you Iluta and we think you made excellent choices for your first two pairs. Top sellers! Thanks again for your feedback, we are well and truly chuffed.

Rated 5 out of 5 stars

Beautiful earrings

I bought a couple of pairs of Wooden Element earrings for my girlfriend - 1 pair of Genevieve and 1 pair of Eko - and they're absolutely stunning. My girlfriend loves them and they look great on her. Classy yet also organic-looking and boho. Would highly recommend.

30 August 2021
Unprompted review
Wooden Element UK logo

Reply from Wooden Element UK

Hi there Tony, thank you so much for the glowing review and recommendation! We’re very pleased your partner loved them, this made us do our happy dance. Take care- Paris and Selina

Rated 5 out of 5 stars

'Faith' earrings ftw!

Got the 'Faith' earrings, they go perfectly for any event. Thank you for the great service and quick response to my questions!

24 July 2021
Unprompted review
Wooden Element UK logo

Reply from Wooden Element UK

Hi Rey, thank you so much for leaving us a review - we really appreciate it. We’re so happy to hear you love your ‘Faith’ earrings and that you’ve found them so versatile!

Rated 5 out of 5 stars

beautiful earrings

beautiful earrings, great quality and speedily delivered- thank you

17 July 2021
Wooden Element UK logo

Reply from Wooden Element UK

Hey Krista, thank you for taking the time to leave a review! We are overjoyed that you love your earrings, you’ll definitely be making a statement this summer!

Rated 5 out of 5 stars

I honestly cannot recommend this…

I honestly cannot recommend this company enough. I am always looking for sustainable, beautiful and versatile clothing and accessories (which is alot harder than you'd think)! I came across Wooden Element via a family member and i was super impressed by my entire customer experience. The website is very user friendly and not too "busy" to allow the jewellery to take centre stage.

I brought the Rosie earrings and my gosh they are beautiful. A gorgeous blush pink circular earring with a small wooden panel. They go with everything and i had so many compliments.

They came super quickly too with a hand written note!

3 of my friends have purchased after they saw my earrings.

The team are super responsive should you need updates or have any queries!

Thank you guys!!

16 June 2021
Unprompted review
Wooden Element UK logo

Reply from Wooden Element UK

Thank you so much for this glowing review! Definitely made our day. We’re especially pleased you’ve found so much utility in your Rosie earrings. Definitely makes for a more sustainable wardrobe :). Anything you need, you’ll know where to find us! Take care.

Rated 5 out of 5 stars

Would highly recommend!

Ordered some "Jade" earrings for my fiancee from Wooden Element - she was really happy with the order, the quality of the materials is top notch and the speed of the delivery was impressive.

13 June 2021
Unprompted review
Wooden Element UK logo

Reply from Wooden Element UK

Thank you very much! We will always do our best for our customers. So pleased your fiancé loves her ‘Jade’ earrings!

Rated 5 out of 5 stars

elegant, tactile gorgeousness.

up-cycled wood and dusty pink resin pair beautifully in the 'rosie' earrings. they're elegant, tactile and unexpectedly versatile. i modified mine to dangle from large gauge hoops for my stretched lobes and they look stunning (and have received several compliments!). not too spendy for a handmade product and the team at wooden element is a delight to communicate with.

7 June 2021
Unprompted review
Wooden Element UK logo

Reply from Wooden Element UK

Thank you very much for your detailed review! We’re so happy that you love our Rosie earrings - here’s to even more compliments coming your way ;)

Rated 5 out of 5 stars

Hand-crafted, eco-friendly, and beautiful.

The earrings I chose were "blu breeze" and "luna-pink" which are beautifully made and I'm so happy with my purchase. The website was easy to navigate through and the earrings came a few days after I purchased so the turnaround was extremely quick, even over the weekend. The pouches the earrings come in are a really nice touch as well.

5 May 2021
Unprompted review
Wooden Element UK logo

Reply from Wooden Element UK

Thank you so much!! we are very pleased the little touches made all the difference. And as long as you’re happy, we’re happy!

Rated 5 out of 5 stars

Excellent!

So so happy with purchase and customer service. The AVA earrings I purchased are of fantastic quality and unlike anything I've ever seen before. Shipping was fast too! Will definitely repurchase! Thanks to Wooden Element UK!

3 May 2021
Unprompted review
Wooden Element UK logo

Reply from Wooden Element UK

Thank you so much, we aim to please!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look