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Company details
Written by the company
We opened our doors over 10 years ago when we discovered through personal experience that the market for sensory equipment and toys was narrow and comparatively more expensive than other toys. We set out with a mission to make a difference through providing a massive variety of not only toys but sensory aids for all ages and inclusion was at the forefront of our minds. Fast forward to today and we are a busy store! We supply products not only to individual customers but also various local authorities, nurseries, NHS trusts and occupational therapists. From popular brands to niche hard to come by equipment- we strive to find and stock it all which means you don't have to search.
Contact info
United Kingdom
- www.woodensensoryandsoftplay.co.uk
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Excellent service
Excellent service - smooth checkout and fast delivery. Couldn’t be happier!
Fantastic customer service
Fantastic customer service, great communication, great range of products and super fast local delivery

Reply from Wooden, Sensory and Softplay
Always buy from this website for my…
Always buy from this website for my autistic daughters and husband they love it
Reasonable prices and reliable
Fanstastic customer service, knowledge and stock list!
Having a child with additional needs is hard work work, I love that I can head to the Wooden, Sensory and Softplay site and get everything I need for play, enrichment activities and also sensory / fidget toys. I've been a customer for a few years now, and keep finding myself coming back to see what is new, and I always stock up on fidgets for a DIY sensory advent calendar every year! Certainly deserving of the 5 stars, when it comes to customer service, the owners really understand SEND, so when talking about my daughters needs they quickly identify suitable toys reassured that these have been through their own scrutiny also! From creating a wishlist, through purchasing and delivery, communication is always responsive and professional. Certainly a customer that will continue to comeback for years to come!
Good quality toys
Good quality toys. Even though the company had a technical issue that week, they still delivered and used good communication.
Outstanding service as always
Always excellent customer service the most amazing you and clothing selection for adults and children alike. The owner couldn’t be any more helpful.
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