Woodhouse Plumbing, Heating & Electrical Ltd Reviews 

172
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being extremely professional, polite, and exceptionally helpful during every home visit. Consumers consistently note that the staff arrives promptly, works efficiently, and always keeps workspaces very clean and tidy. People also highlight the exceptional service quality, noting how quickly urgent plumbing and heating issues are resolved. Reviewers deeply appreciate the clear communication and friendly support from the office staff when organizing appointments. Many buyers mention that various home installations and maintenance tasks are handled with remarkable care and technical expertise. Clients express high confidence in the reliable workmanship and plan to continue using these services for future needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting punctuality, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting friendly, helpful, and proactive... See more

Quality

Consumers find quality to be positive and consistently praise the excellent standard of workmanship... See more

Product

Clients share ambiguous opinions on product and installation experiences across various home improvement... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark from Woodhouse did a fantastic job on our laminate flooring - top notch and would highly recommend. Very clean worker .Nothing too much trouble and so considerate. Very friendly ,professional wor... See more

Company replied

Rated 5 out of 5 stars

Woodhouse helped us sort out a pressing plumbing issue during our recent roof replacement work. The original heat pump installer had left two pipes too high protruding into the plane of the new roof... See more

Company replied

Rated 5 out of 5 stars

Dan is always courteous, professional and competent. We feel assured when he turns up to do a job. In this case, a tricky little installation of a washing machine was carried out with no fuss and Da... See more

Company replied

Rated 5 out of 5 stars

Dan from Woodhouse was very professional and efficient when he visited us today to repair our toilet. He explained what he was doing, and had the necessary spare part in his van. He has previously vis... See more

Company replied


Company details

  1. Heating service
  2. Air Conditioning Contractor
  3. Electrician
  4. Gas engineer
  5. Plumber
  6. Solar Energy Company

Written by the company

Cheshires trusted experts for property maintenance and improvement. Established in 2007 by Rory Woodhouse at the age of 22, Woodhouse Plumbing, Heating & Electrical Ltd. has grown to become a trusted provider of quality services in Cheshire. With 25 skilled staff and a fleet of 15 vans, we offer a range of Plumbing, Heating & Electrical solutions, including Solar, EV, Air Conditioning, Renewable Energy, Underfloor Heating, and Bathroom Installations. Your satisfaction is our priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Woodhouse Alex

Alex attended on time, was efficient and explained everything. He’s great!

13 August 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your lovely review Sue! We’re delighted to hear that Alex was punctual, efficient and took the time to explain everything clearly. We’ll be sure to pass your kind feedback on to him. Thanks again for choosing Woodhouse!

Rated 5 out of 5 stars

Excellent boiler & gas fire service

Right from the initial booking in of the service, Woodhouse have been friendly & helpful.
Matt, the engineer arrived on time, serviced the boiler & gas fire. He was polite, efficient, & very tidy. I would highly recommend Woodhouse.

17 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your fantastic review Mrs N Jones! We’re delighted to hear you were happy with the service from start to finish. We’ll be sure to pass your kind feedback on to Matt, who will be pleased to know his work was appreciated. Thank you for recommending Woodhouse!

Rated 5 out of 5 stars

Matt was very professional and he did an excellent job

Matt was very professional and explained everything he was doing. His customer care was excellent and he was a pleasure to deal with.

17 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your kind review Ken! We’re really pleased to hear that Matt provided a professional service and took the time to explain everything clearly. We’ll be sure to pass your lovely feedback on to him. Thanks again for choosing us!

Rated 5 out of 5 stars

Promptly and timely executed boiler…

Promptly and timely executed boiler service by Alex

11 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your fantastic review Mark! We’re delighted to hear that Alex provided a prompt and timely boiler service. We really appreciate your kind feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

Woodhouse are a professional

Woodhouse are a professional, reliable and efficient business to deal with. Always helpful on the phone / email and will continue to work with them for my household jobs.
Matty & Brad arrived promptly and completed the work in a timely and respectful manner. A credit to the business!

14 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your fantastic review Mrs Cowley! We’re delighted to hear that you’ve found Woodhouse professional, reliable and efficient. It’s great to know that Matty and Brad arrived promptly and completed the work respectfully and efficiently. We’ll be sure to pass on your kind words to them. We really appreciate your continued support and look forward to helping with your future household jobs!

Rated 4 out of 5 stars

A well run company manned by staff…

A well run company manned by staff eager to please. Their engineer Ashley worthy of a mention, thorough, thoughtful and explains the job in hand.

10 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your wonderful review! We’re delighted to hear that you’ve found our team professional, helpful and eager to please. It’s especially great to hear your kind words about Ashley — we’ll be sure to pass them on. We’re proud of the thorough and thoughtful service he provides, including taking the time to clearly explain the work. Thank you for choosing Woodhouse!

Rated 5 out of 5 stars

Boiler Service

Alex arrived on time. He worked quietly and efficiently. He left the working area as he found it. When he finished the job he gave me useful feedback.

13 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for taking the time to leave such a positive review Beverly. We’re delighted to hear that Alex provided a professional, efficient service and left everything clean and tidy. It’s also great to know that his feedback was useful. We’ll be sure to pass your kind comments on to Alex!

Rated 5 out of 5 stars

Efficient and helpful

Ashley was efficient and a very helpful engineer who explained what he had done and why as needed - attended on time too as your engineers always do!

12 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind review Hilary! We’re delighted to hear that Ashley was efficient, helpful and took the time to explain everything clearly. We really appreciate your comments about our engineers being punctual too. We’ll be sure to pass your lovely feedback on to Ashley!

Rated 5 out of 5 stars

Dan is always courteous

Dan is always courteous, professional and competent. We feel assured when he turns up to do a job.
In this case, a tricky little installation of a washing machine was carried out with no fuss and Dan took time to ensure everything was in order before leaving.
Thank you.

12 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your kind words and for taking the time to leave such a lovely review Alan. It’s great to hear you felt reassured throughout, and I’m really pleased we could get the washing machine installation completed smoothly. Your feedback is very much appreciated!

Rated 5 out of 5 stars

Excellent service

Dan from Woodhouse was very professional and efficient when he visited us today to repair our toilet. He explained what he was doing, and had the necessary spare part in his van. He has previously visited us to fix our leaking shower, and did an excellent job then too.

11 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your fantastic review Pat! We’re delighted to hear that Dan provided such a professional and efficient service and was able to get your toilet repaired straight away.

It’s also great to hear that Dan previously helped with your leaking shower and left you just as pleased with the work. We’ll be sure to pass your kind feedback on to him.

Thank you for choosing Woodhouse and for your continued support!

Rated 5 out of 5 stars

Excellent service

Excellent service! From booking the boiler service with Layla, to the completion of service by Alex, the service received fantastic. I would highly recommend Woodhouse!

10 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your fantastic review Peter! We’re delighted to hear that you received excellent service from start to finish, and that Layla and Alex both provided such a positive experience.

We’ll be sure to pass your kind feedback on to them. Thank you for recommending Woodhouse and for choosing us!

Rated 5 out of 5 stars

Sophie booked the work in

Sophie booked the work in , Alex turned up and did a great job ..both were pleasant , polite , professional and helpful..really impressed as per usual . Thankyou so much .

3 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your lovely review Anne! We’re really pleased to hear that you were impressed with the service once again.

We’ll be sure to pass your kind feedback on to Sophie and Alex. It’s great to hear that they were both pleasant, polite, professional and helpful, and that Alex did a great job completing the work.

Thank you again for your continued support, it’s very much appreciated!

Rated 5 out of 5 stars

Woodhouse oil boiler service

Woodhouse have maintained my oil central heating boiler for many years, and installed my current boiler in 2019. They service it annually. Matty did a great job again this year, no fuss or mess and very efficient and professional.

10 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your fantastic review and for trusting Woodhouse with your heating over the years John. We’re delighted to hear that you’ve been happy with the ongoing servicing of your oil boiler and that Matty provided another efficient and professional service this year.

We’ll be sure to pass your kind feedback on to Matty. Thank you again for your continued support and for choosing Woodhouse!

Rated 5 out of 5 stars

Boiler replacement

Our engineers Matty & Jack arrived on time, installed our new boiler to the highest standards, to the specifications agreed, and left leaving no mess. Who could wish for more!

7 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your fantastic review Mike! We’re so pleased to hear that Matty and Jack arrived on time, carried out the boiler replacement to the agreed specification and left everything clean and tidy. We’ll be sure to pass your kind feedback on to them both. Thank you for choosing us!

Rated 5 out of 5 stars

Plumber repair

Plumber Matt, Great engineer and on time and work carried out in a timely manner. Fixed leaking taps and fitted shut off isolate.

10 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your fantastic review Ian! We’re delighted to hear that Matt provided a great service, arrived on time and completed the work promptly. We’ll be sure to pass your kind feedback on to Matt. Thank you for choosing us!

Rated 5 out of 5 stars

We had AC fitted just over a week ago…

We had AC fitted just over a week ago and Woodhouse were amazing. Installed and fully working within a day. Found a fault in our electrics we didn’t even know about and fixed it that day. They left zero mess and protected all the carpets. Installing AC has been the best thing we’ve done.

30 July 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your fantastic review Hannah!

We’re delighted to hear that you’re so happy with your new air conditioning system and that everything was installed and up and running within the day. It’s great to hear that our team took care of everything, including identifying and resolving the electrical issue, while keeping your home clean and protected throughout the installation.

We really appreciate you taking the time to share your experience, and we hope you continue to enjoy the comfort of your new AC!

Rated 5 out of 5 stars

Will From Woodhouse Plumbing & Heating…

Will From Woodhouse Plumbing & Heating Frodsham Came To Fix A Leak On My Hot Water Pipe.
Excellent Service And Cleaned Up After The Work I Would Highly Recommend Them..

7 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for taking the time to leave us such a great review Andrew.

We're delighted to hear that Will provided excellent service and resolved the leak on your hot water pipe. We'll be sure to pass your kind comments on to him, he'll really appreciate the feedback.

Thank you for your recommendation. We look forward to helping you again should you ever need us in the future.

Rated 5 out of 5 stars

Woodhouse have attended to our plumbing

Woodhouse have attended to our heating and plumbing requirements for several years and have always found their engineers and office staff to be helpful, prompt. Thank you.

6 August 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your kind review and for your continued support over the years Donald.

We're delighted to hear that you've been happy with both our engineers and office team. Providing a helpful and prompt service is something we take great pride in, so it's wonderful to know this has been your experience.

We truly appreciate your loyalty and look forward to continuing to assist you with your heating and plumbing needs in the future.

Rated 5 out of 5 stars

Always reliable

We always find Woodhouse hugely reliable. Matty has been great helping us sort out our water pressure issues.

5 August 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your fantastic review Joe. We're really pleased to hear that you continue to find Woodhouse reliable and that Matty has been able to help resolve your water pressure issues.

We'll be sure to pass on your kind words to him. Providing a professional and dependable service is something we pride ourselves on, so it's great to hear your feedback.

Thank you for choosing Woodhouse, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Oil boiler service

Was recommended to use this company so called them out for a boiler service.
A lovely man called Matty came out to do it, he was on time and very polite. He said I'd get sent a reminder for next year which is great for me.
Will be using this company again in the future.

5 August 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for taking the time to leave such a lovely review Alison. We're really pleased to hear that you were happy with your oil boiler service and that Matty provided a professional and friendly service.

We'll be sure to pass on your kind words to him. We understand how helpful reminders can be, so we're glad our annual service reminders will help you keep on top of your boiler maintenance.

Thank you for choosing us, and we look forward to helping you again in the future.

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