Woodhouse Plumbing, Heating & Electrical Ltd Reviews 

189
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being extremely professional, polite, and exceptionally helpful during every home visit. Consumers consistently note that the staff arrives promptly, works efficiently, and always keeps workspaces very clean and tidy. People also highlight the exceptional service quality, noting how quickly urgent plumbing and heating issues are resolved. Reviewers deeply appreciate the clear communication and friendly support from the office staff when organizing appointments. Many buyers mention that various home installations and maintenance tasks are handled with remarkable care and technical expertise. Clients express high confidence in the reliable workmanship and plan to continue using these services for future needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting punctuality, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting friendly, helpful, and proactive... See more

Quality

Consumers find quality to be positive and consistently praise the excellent standard of workmanship... See more

Product

Clients share ambiguous opinions on product and installation experiences across various home improvement... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark from Woodhouse did a fantastic job on our laminate flooring - top notch and would highly recommend. Very clean worker .Nothing too much trouble and so considerate. Very friendly ,professional wor... See more

Company replied

Rated 5 out of 5 stars

Woodhouse helped us sort out a pressing plumbing issue during our recent roof replacement work. The original heat pump installer had left two pipes too high protruding into the plane of the new roof... See more

Company replied

Rated 5 out of 5 stars

Dan is always courteous, professional and competent. We feel assured when he turns up to do a job. In this case, a tricky little installation of a washing machine was carried out with no fuss and Da... See more

Company replied

Rated 5 out of 5 stars

Dan from Woodhouse was very professional and efficient when he visited us today to repair our toilet. He explained what he was doing, and had the necessary spare part in his van. He has previously vis... See more

Company replied


Company details

  1. Heating service
  2. Air Conditioning Contractor
  3. Electrician
  4. Gas engineer
  5. Plumber
  6. Solar Energy Company

Written by the company

Cheshires trusted experts for property maintenance and improvement. Established in 2007 by Rory Woodhouse at the age of 22, Woodhouse Plumbing, Heating & Electrical Ltd. has grown to become a trusted provider of quality services in Cheshire. With 25 skilled staff and a fleet of 15 vans, we offer a range of Plumbing, Heating & Electrical solutions, including Solar, EV, Air Conditioning, Renewable Energy, Underfloor Heating, and Bathroom Installations. Your satisfaction is our priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

189 reviews

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4.9

All reviews

(189)

187 reviews in the last 12 months

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Rated 5 out of 5 stars

Ashley was excellent

Ashley was excellent

15 July 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind feedback, Dave! We're delighted to hear that Ashley provided you with excellent service. We'll be sure to pass your comments on to him. We really appreciate you taking the time to leave a review and look forward to helping you again in the future.

Rated 5 out of 5 stars

Excellent service as always from the…

Excellent service as always from the team, Will attended on this occasion, thanks to both Will and Patsy for sorting so quickly.
Kindest regards
Martin

10 July 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you, Martin, for your kind review and continued support. We're delighted to hear you received excellent service once again. We'll be sure to pass your kind words on to Will and Patsy—they'll really appreciate your feedback. Thank you for choosing us, and we look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Explained what they were doing. Engineers were clean tidy and courteous. Would thoroughly recommend

26 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for taking the time to leave us such a kind review, Chris! We're delighted to hear that our engineers arrived on time, kept you informed throughout the work, and left everything clean and tidy. Your recommendation means a great deal to us, and we really appreciate your support. Thank you for choosing us!

Rated 5 out of 5 stars

Really good and polite. Both Ashley and Matt

Really good and polite

10 July 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind review, Roy! We're delighted to hear that Ashley and Matt provided such good, polite service. We really appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

Radiator change

Alex came to remove a couple of radiators and install a new one. He found a problem but sorted it straight away. He was really helpful and answered all my questions. He left everything clean and tidy. Would highly recommend.

8 July 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for taking the time to leave such a lovely review, Xiaosu!

We're delighted to hear that Alex was able to resolve the issue he encountered quickly and that he took the time to answer all of your questions. It's also great to know he left everything clean and tidy, as we always strive to provide a high standard of workmanship and customer service.

Your recommendation means a lot to us, and we really appreciate your feedback. Thank you for choosing Woodhouse, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Great Boiler Repair

Great, friendly service from Matt.
Clean and tidy, everything left as found. Would highly recommend Woodhouse Ltd.

8 July 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind review! We're so pleased to hear you were happy with Matt's friendly service and that everything was left clean and tidy. We really appreciate your recommendation and look forward to helping you again.

Rated 5 out of 5 stars

Helpful and quick

Quick response to an issue I had, I received assistance with a smile.

7 July 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind review, Frances! We're pleased to hear that we were able to respond quickly to your issue and that you received friendly service. We really appreciate your feedback and are always happy to help whenever you need us.

Rated 5 out of 5 stars

New Condensing Boiler Installation

We are very pleased with the new condensing boiler installation and work to remove the old header tanks/cylinder. The work was done well and our preference checked when needed.
Throughout the work and at the end of the day areas were cleaned plus any debris removed.
The two engineers (Will and apprentice Jack) were pleasant and very polite.
The quotation received for the work was clear and detailed which was great to understand the work to be completed.
I would have no hesitation in recommending Woodhouse.

1 July 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your fantastic review, David! We're delighted to hear you're pleased with your new boiler installation and the service you received from Will and Jack. We'll be sure to pass on your kind comments to them.

It's great to know you found our quotation clear and appreciated how clean and tidy the team kept everything throughout the work. Thank you for your recommendation and for choosing Woodhouse!

Rated 5 out of 5 stars

Over 20 years with Woodhouse

We have used Woodhouse for over 20 years and have never been let down. Ashley and Brad recently serviced our gas boiler and gas fire efficiently and cleanly. Both guys were pleasant and on time. Woodhouse every time!

29 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your wonderful review and for your loyalty over the past 20 years Mike. Your continued trust in Woodhouse means a great deal to us.

We're delighted to hear that Ashley and Brad provided another efficient, tidy, and punctual service while carrying out your boiler and gas fire service. I'll be sure to pass your kind comments on to them, they'll be pleased to know their hard work is appreciated.

Thank you again for your continued support. We look forward to looking after your home for many more years to come!

Rated 5 out of 5 stars

Replacement toilet

We had a minor disaster with an upstairs toilet cracking and flooding. We got in touch with Woodhouse and arranged for them to fit a new loo which we had bought. Patsy at Woodhouse sent two guys, Ashley and Brad who very quickly took the old toilet out and replaced with the new one we had purchased. Couldn’t fault the service we got, new loo up and running and the boys tidied up and even took the broken loo away. Would definitely use this company again in the future. Thank you .

29 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your wonderful review, Lizzy.

We're sorry to hear about the cracked toilet and the flooding, but we're pleased we could help get everything sorted quickly for you.

It's great to hear that Patsy was able to arrange the visit promptly, and that Ashley and Brad provided an efficient service, left everything tidy, and took the old toilet away for you.

I'll make sure your kind comments are passed on to the team, they'll really appreciate your feedback.

Thank you for choosing Woodhouse. We truly appreciate your recommendation and look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Good experience

Always have a good experience with this company, today it was a boiler service & Ashley was very helpful with extra questions asked. Sophie, in the office, was also very helpful.

30 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your lovely review, Frances.

We're delighted to hear that you continue to have a positive experience with us. It's great to know Ashley was able to help during your boiler service and answer your additional questions, and that Sophie provided helpful support from the office.

I'll be sure to pass your kind comments on to both Ashley and Sophie, they'll be delighted to hear your feedback.

Thank you for your continued support, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Professional Servce

Friendly, punctual, efficient and professional

1 July 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your wonderful review, Ray! We're delighted to hear that you found our service friendly, punctual, efficient, and professional. Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Kev did a really neat job

Kev did a really neat job and we are pleased with the work.
Thank you for doing this so quickly.

1 July 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your kind review! We're delighted to hear that you're pleased with Kev's work. We'll be sure to pass on your compliments to him. We really appreciate your feedback and are glad we could complete the job quickly for you. Thank you for choosing us, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Will did a great job and was a great…

Will did a great job and was a great communicator. There were a couple of times where he made me aware of various options, and I was able to make sure the job was done exactly how I wanted it, so the outcome was to my satisfaction.

24 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your wonderful review, Alex! We're so pleased to hear that Will kept you informed throughout the job and took the time to explain the different options, helping you achieve the result you wanted.

We really appreciate your feedback and are delighted that you're happy with the outcome. Thank you for choosing us, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Yet again

Yet again, great service & communication. Had annual boiler service & new sink tap. I have no hesitation in recommending this Company. Thank you Ashley & Brad for a job well done.

30 June 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your continued support and for taking the time to leave such a lovely review!

We're delighted to hear that you were pleased with the service and communication once again. Ashley and Brad will be thrilled to know their hard work was appreciated. Thank you for your recommendation—it really means a lot to us.

We look forward to helping you again in the future!

Rated 5 out of 5 stars

Efficient repair

Woodhouse team were prompt and completed the repair in full within 30mins. Explained what they had done and checked the system was fully functioning before they left

30 June 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for taking the time to leave us such a great review, Neil!

We're pleased to hear our team arrived promptly, completed the repair efficiently, and took the time to explain the work carried out and ensure everything was working properly before leaving. Providing a thorough and reliable service is something we take great pride in.

We really appreciate your feedback and look forward to helping you again whenever you need us

Rated 5 out of 5 stars

Thank you Matty!

Great service given by Matty who identified a persistent problem we had with our oil boiler. Would highly recommend!

10 December 2025
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your fantastic review, David! We're so pleased to hear that Matty was able to identify and resolve the persistent issue with your oil boiler. We'll be sure to pass on your kind words to him.

We really appreciate your recommendation and thank you for choosing us. If you ever need our help again, we're always here.

Rated 5 out of 5 stars

Excellent service

Excellent service. Had a leak on the boiler. Engineers Ashley and Brad called on time and identified the issue quickly. Great staff and a very professional company.

30 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for taking the time to leave us such a great review Mark. We're delighted to hear you were happy with the service you received.

Ashley and Brad will be pleased to know their prompt response and quick diagnosis of the boiler leak made a positive impression. We pride ourselves on providing a professional and reliable service, so it's wonderful to hear your feedback.

Thank you for choosing Woodhouse Ltd, We look forward to helping you again should you ever need us.

Rated 5 out of 5 stars

I couldn’t be happier with the service…

I couldn’t be happier with the service from Woodhouse Plumbing. From start to finish Matt, Will and the team were professional, reliable and incredibly knowledgeable. They turned up when they said they would, explained everything clearly, and completed the work to a really high standard.

Nothing was too much trouble, they took real pride in their work, left everything clean and tidy, and made the whole process completely stress-free.

I wouldn’t hesitate to recommend Woodhouse plumbing to anyone looking for a trustworthy plumbing company. I’ll definitely be using them again in the future. Thank you both!

29 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your wonderful review and for taking the time to share your experience Chloe. We're thrilled to hear that you were so pleased with the service provided by Matt, Will and the rest of the team.

Providing reliable, professional service and high-quality workmanship is something we take great pride in, so it's fantastic to know that everything from communication and punctuality to the standard of work met your expectations. We'll be sure to pass your kind words on to Matt, Will and the team, they'll really appreciate your feedback.

Thank you again for choosing Woodhouse Ltd. Your recommendation means a great deal to us, and we look forward to helping you with any future plumbing, heating or electrical needs.

Rated 5 out of 5 stars

We had a couple of plumbing jobs…

We had a couple of plumbing jobs needing doing and Matty came out to sort them for us. He was clean and tidy in his work. The work was completed to an excellent standard by him. He explained what needed doing and listened to my thoughts as well.
A nice person to have working in my house.

29 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for taking the time to leave such a lovely review Louise. We're delighted to hear that you were happy with the plumbing work Matty carried out. We take great pride in delivering high-quality workmanship and excellent customer service, so it's fantastic to know that Matty kept everything clean and tidy, explained the work clearly, and made you feel comfortable throughout the job. We'll be sure to pass on your kind comments to him. Thank you again for choosing Woodhouse Ltd, we really appreciate your support!

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