Woodhouse Plumbing, Heating & Electrical Ltd Reviews 

189
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being extremely professional, polite, and exceptionally helpful during every home visit. Consumers consistently note that the staff arrives promptly, works efficiently, and always keeps workspaces very clean and tidy. People also highlight the exceptional service quality, noting how quickly urgent plumbing and heating issues are resolved. Reviewers deeply appreciate the clear communication and friendly support from the office staff when organizing appointments. Many buyers mention that various home installations and maintenance tasks are handled with remarkable care and technical expertise. Clients express high confidence in the reliable workmanship and plan to continue using these services for future needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting punctuality, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting friendly, helpful, and proactive... See more

Quality

Consumers find quality to be positive and consistently praise the excellent standard of workmanship... See more

Product

Clients share ambiguous opinions on product and installation experiences across various home improvement... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark from Woodhouse did a fantastic job on our laminate flooring - top notch and would highly recommend. Very clean worker .Nothing too much trouble and so considerate. Very friendly ,professional wor... See more

Company replied

Rated 5 out of 5 stars

Woodhouse helped us sort out a pressing plumbing issue during our recent roof replacement work. The original heat pump installer had left two pipes too high protruding into the plane of the new roof... See more

Company replied

Rated 5 out of 5 stars

Dan is always courteous, professional and competent. We feel assured when he turns up to do a job. In this case, a tricky little installation of a washing machine was carried out with no fuss and Da... See more

Company replied

Rated 5 out of 5 stars

Dan from Woodhouse was very professional and efficient when he visited us today to repair our toilet. He explained what he was doing, and had the necessary spare part in his van. He has previously vis... See more

Company replied


Company details

  1. Heating service
  2. Air Conditioning Contractor
  3. Electrician
  4. Gas engineer
  5. Plumber
  6. Solar Energy Company

Written by the company

Cheshires trusted experts for property maintenance and improvement. Established in 2007 by Rory Woodhouse at the age of 22, Woodhouse Plumbing, Heating & Electrical Ltd. has grown to become a trusted provider of quality services in Cheshire. With 25 skilled staff and a fleet of 15 vans, we offer a range of Plumbing, Heating & Electrical solutions, including Solar, EV, Air Conditioning, Renewable Energy, Underfloor Heating, and Bathroom Installations. Your satisfaction is our priority.


Contact info

4.9

Excellent

TrustScore 5 out of 5

189 reviews

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4.9

All reviews

(189)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent job

Ashley arrived early as I had asked. The old cooker was removed and the new cooker installed and tested.
Ashley pressured tested my gas supply as I requested and removed my gas cooker.
My wife and I are really pleased with the new cooker installation.
Ashley was courteous and careful around the kitchen and workmanship very good. We would be pleased to have him carry out any future work.

18 June 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your lovely review, Mr Longman. We're delighted to hear that Ashley was able to accommodate your request, complete the installation and testing of your new cooker, and carry out the gas pressure test for you. It's great to know you were pleased with his workmanship and professionalism. We'll be sure to pass your kind feedback on to Ashley, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Alex L did a good job

Alex L did a good job, punctual, efficient and polite

18 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind feedback, Tim. We’re pleased to hear that Alex provided a punctual, efficient and polite service. We’ll be sure to pass your comments on to him. We really appreciate you taking the time to leave a review and look forward to helping you again in the future.

Rated 5 out of 5 stars

Thank you Ashley

Thank you Ashley! You arrived on time and did a great job - thanks as always to the team at Woodhouse - always excellent work

9 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for your kind words, Fiona! We're delighted to hear that Ashley arrived on time and delivered another great service. We'll be sure to pass your feedback on to her and the rest of the team. We truly appreciate your continued trust in Woodhouse and look forward to helping you again in the future!

Rated 5 out of 5 stars

5 star service!

Our engineer Alex L did a brilliant job, can’t fault anything. Would definitely highly recommend.

17 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for the fantastic review and recommendation, Jo! We're thrilled to hear that Alex provided such excellent service and that you were happy with every aspect of the job. We'll be sure to pass your kind feedback on to him. We really appreciate your support and look forward to helping you again in the future!

Rated 4 out of 5 stars

Great communication

Great communication. Work as planned. Nice and tidy.

10 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your review, Gareth! We're pleased to hear you were happy with the communication and that the work was completed as planned. Thanks for choosing Woodhouse.

Rated 5 out of 5 stars

Solar panel and battery installation

From the moment I contacted Woodhouse , they provided excellent customer service answering all questions I had

The onsite team were very professional and the install is really neat

There was one small issue but the Woodhouse team were quick to respond and get the problem sorted . Things will always go wrong but it’s how a company responds is the most important

Thanks to Lauran , Alex and the rest of the team

5 May 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your review and for choosing Woodhouse, David!

We're really pleased to hear that you had a positive experience from your first contact with us through to the installation. It's great to know you were happy with the team's work and the finished result.

I'll make sure your kind words are passed on to Lauren, Alex and the rest of the team.

Thanks again for your feedback – it's much appreciated.

Rated 4 out of 5 stars

Ashley did a professional job with no…

Ashley did a professional job with no time wasted. Also very tidy.

16 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind review. We're delighted to hear that Ashley carried out the work professionally, efficiently, and left everything clean and tidy. We'll be sure to pass your feedback on to him. We really appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Jobs a good un

Ashley did a great job fitting a new exhaust. Clean, efficirnt, job’s a goon un.

15 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your great review, Nigel! We're delighted to hear that Ashley did such a fantastic job fitting your new exhaust. We'll be sure to pass on your kind words about his clean and efficient work. We really appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

Efficient service and friendly staff

Efficient service and friendly staff. The schedulers were really helpful trying to book me in asap and Ashley was great. Friendly, efficient and explained the issues in an easy to understand way. Regularly use Woodhouse as they are reliable and trustworthy too.

9 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind feedback, Joanne. We're pleased to hear that our scheduling team and Ashley provided friendly, efficient service and kept everything easy to understand. We really appreciate your continued trust in Woodhouse and look forward to helping you again in the future.

Rated 5 out of 5 stars

Alex & River were great!

Alex & River were great. Quick, professional, brilliant job and fantastic at communicating the issue, what they had to do and what they did to ensure the issue got resolved. Amazing company and amazing staff!

3 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your wonderful feedback, John. We're delighted to hear that Alex and River provided such professional service and kept you well informed throughout. We'll be sure to pass on your kind words. We really appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service- easy to book an appointment- Kev the electrician was very personable and fixed the problem promptly and even cleaned up after himself

11 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your lovely review, Dianne. We're pleased to hear Kev resolved the issue quickly and that you were happy with the service. We'll be sure to pass your kind comments on to him.

Rated 5 out of 5 stars

Oil boiler service

Matty turned up on time, and did a clean & professional service on my oil boiler.

11 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind review, Jonathan. We're delighted to hear that Matty arrived on time and carried out your oil boiler service cleanly and professionally. We really appreciate your feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

Very professional at what they do

I thought the plumbing engineer was exactly on time.
He worked very hard and completed the work as Woodhouse estimared.
I always use woodhouse for any work l need doing, example electrican, gas boiler servicing or plumbing.
Many thanks to Ashley today for completing to work mentioned above.

8 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind review and continued support, Graham. We're pleased to hear that Ashley completed the work to your satisfaction and that you were happy with the service provided. We'll be sure to pass on your comments to him. We appreciate your custom and look forward to helping you again in the future.

Rated 5 out of 5 stars

Boiler service

Rearranged appointment carried out quickly and efficiently by Ashley.

8 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your review, Derek. We're pleased to hear that Ashley carried out the work quickly and efficiently. Thank you for choosing us.

Rated 4 out of 5 stars

Alex and colleague arrived to complete…

Alex and colleague arrived to complete a simple job which turned out to be somewhat more complicated! Issues were resolved satisfactorily. Alex very pleasant and persevered!

5 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your kind review, Paul! We're pleased they were able to resolve the issues and complete the job to your satisfaction, even though it turned out to be more complex than initially expected. I'll be sure to pass on your comments to Alex – he'll be delighted to hear them. We appreciate your feedback and thank you for choosing us.

Rated 5 out of 5 stars

Another job completed by Woodhouse

Another job completed by Woodhouse. As usual, they turned up when expected. Jake was very good and did the work quickly and professionally. Jake also advised me on air conditioning and solar panels, which I am considering. Highly recommend Woodhouse

8 June 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your continued support and for taking the time to leave a review, Roger! We're delighted to hear that Jake provided a professional service and was able to offer helpful advice on air conditioning and solar panels. We'll be sure to pass on your kind comments to him. We appreciate your recommendation and look forward to helping you with any future projects.

Rated 5 out of 5 stars

EV Charger install

Engineers attending for our EV charger installation, (Kevin and Max) were really good, and were happy to explain everything that needed to be done. Very good work. And they even put up with our dog Bella, who settled down once she was used to them! As long as Max threw her ball, we were OK!.... (which he did, happily). Thanks guys.

28 May 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your lovely review, David! We're delighted to hear that Kevin and Max provided a great service and took the time to explain everything throughout the EV charger installation.
We're also pleased they got Bella's approval, too! We'll be sure to pass on your kind comments to the team. Thank you for choosing us, and we hope you enjoy your new EV charger.

Rated 5 out of 5 stars

excellent on every level

I have a few properties and would not be able to run my business without Woodhouse s support
They attend speedily , all the trades men are super efficient , happy , kind and well supported by a great office team that go the extra mile to help

5 June 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

It means a great deal to hear that we play such an important role in helping you manage your properties. We understand how important reliable and responsive support is, and we're delighted that our team consistently delivers the level of service you need.

Your kind comments about our engineers and office staff are greatly appreciated. We pride ourselves on providing a friendly, efficient service, and it's wonderful to know that the team's hard work and dedication have made a positive impact.

Thank you for your continued trust in Woodhouse. We look forward to supporting you for many years to come.

Rated 5 out of 5 stars

A faultless experience

A faultless experience
Ashley the engineer was prompt and carried out the work in a friendly and efficient manner
We have used Woodhouse for several years and wouldn't hesitate to recommend them

5 June 2026
Unprompted review
Woodhouse Plumbing, Heating & Electrical Ltd logo

Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you for your wonderful review, Graham, and for your continued support over the years.

We're delighted to hear that Ashley provided a prompt, friendly, and efficient service, and we'll be sure to pass your kind comments on to him.

Your loyalty and recommendation mean a great deal to us, and we truly appreciate your trust in our team. We look forward to continuing to assist you whenever you need us in the future.

Rated 5 out of 5 stars

Good value for our money!

We approached Woodhouse initially in late 2022 to produce a solar panel and battery scheme to suit our rural location. Although the scheme changed from a roof to a ground mounted construction we always felt that it was a team effort by them and us. Correspondence and quotations were produced in a very timely manner by Lauran in conjunction with Alex (solar manager). Any queries were quickly and competently answered by this enthusiastic team.
The professionalism of Woodhouse was also evident with the small team of friendly lads that produced a very good outcome for us. Well pleased that we hired Woodhouse for the job. Good value for our money!

15 April 2026
Unprompted review
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Reply from Woodhouse Plumbing, Heating & Electrical Ltd

Thank you so much for taking the time to leave such a wonderful review Dermot.

It was a pleasure working with you throughout the project, and we're delighted that we were able to find the right solution for your property.

I'll be sure to pass your kind comments on to Lauran, Alex and the installation team. They take great pride in delivering a professional service, and it's fantastic to hear that their hard work and enthusiasm made a positive impression.

Thank you again for choosing Woodhouse and for placing your trust in us. We wish you many years of enjoying the benefits of your solar and battery system.

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