Woodwind London Reviews 

173
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, outstanding helpfulness, and genuinely friendly demeanor during all musical instrument repairs and related interactions. Many reviewers also highlight the exceptionally reasonable pricing, remarkably fast turnaround times, and the overall exceptionally high quality of the expert service provided. Some people also felt that the great convenience of borrowing temporary replacement instruments or having repaired items conveniently dropped off was exceptionally helpful. Furthermore, consumers deeply appreciate the clear communication, transparent pricing structure, and professional guidance maintained consistently throughout the entire instrument repair process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their extensive knowledge and helpfulness during... See more

Service

Reviewers mention positive feedback about service, highlighting great value for money and transparent... See more

Price

Reviewers highlight positive aspects of price, noting that costs are realistic and there are no hidden... See more

Product

Consumers find product quality to be exceptional, with people reporting that instruments like clarinets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The arrangements & reminders for the appointment were all clear. First & most importantly, Ed Jackman knows his business (in this instance flute repair) thoroughly. For the on-the-spot work done,... See more

Rated 5 out of 5 stars

I have had several leg injuries recently and haven’t been able to go to the workshop. This is the second time that Woodwind London staff have brought my flute to my home. This is way beyond the call o... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for getting my clarinet playing again! It’s been sitting in a box for over two decades but to see my children delight in watching the knowledge of how to play return to their mama... See more

Company replied

Rated 5 out of 5 stars

Pleasant in manner and very helpful getting my daughters flute back in working condition. It looked wonderful and she was thrilled. Lovely workshop to visit in this day and age thankyou.

Company replied


Company details

  1. #2 of 4 best companies in Musical instrument rental service
  2. #27 of 62 best companies in Music shop
  3. #3 of 6 best companies in Musical instrument repair shop
  4. #5 of 9 best companies in Used Musical Instrument Shop

Written by the company

We are a music services company based in north London. We offer comprehensive musical instrument rental service as well as sales of new and refurbished second hand instruments. Our repair workshop accommodates music instruments repairs on a range of instruments. Saxophone, Flute, Clarinet, Oboe and Bassoon.


Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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4.9

All reviews

(173)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clarinet service

Second time using the service over the past few years to fix son’s clarinet. Friendly, efficient service with good quick turnaround. Definitely recommend.

26 November 2024
Rated 5 out of 5 stars

Thorough service and reasonably £

Efficient quick service and reasonable priced for the work. came recommended by the music teacher and we are very pleased to have found them!
Little tricky to find the workshop itself and wasn't sure what buzzer to press!

20 November 2024
Rated 5 out of 5 stars

I knew I was in safe hands

I knew I was in safe hands . My instrument feels better, plays better and I gained some knowledge about care and maintenance for my instrument from this very efficient and infections studio . Highly recommended .

28 November 2024
Rated 5 out of 5 stars

Bass clarinet repair

I took my bass clarinet in for repair after it took a tumble. Edward was really friendly, and professional. He identified the problems and fixed the instrument promptly, and the bill at the end was much less than I expected!

4 November 2024
Rated 5 out of 5 stars

Repair to damaged alto sax

Dents and damage to my alto sax were fixed to a high standard. I was lent a very decent alto in the meantime, and Edward kept me informed throughout and overcame the unavailability of some small parts. Very reasonable price and the sax now plays better than ever. Very happy.

22 October 2024

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