My plumber recommended my Worcester Bosch boiler, the fitting was seamless and runs perfectly. It even goes through it's own problem solving and just tells me if the water needs to be topped up, which... See more
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Review summary
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Brilliant experience all round. Worcester Bosch kept us informed from start to finish. Dinsdale Plumbing and Heating technicians operating as the Worcester Bosch approved installer were prompt, polite... See more
Every year my boiler is serviced and each time the gas engineer conducts a very professional job. From the pre phonecall to make me aware of their time of arrival, to the friendliness at my front... See more
Cameron the engineer attended promptly on the date agreed. We had been without hot water and he immediately analysed the problem as requiring a new pump. He conducted further checks as he wasn't total... See more
Company details
- #6 of 12 best companies in Boiler Manufacturer
- #36 of 51 best companies in Boiler supplier
- #86 of 118 best companies in Heating service
Written by the company
Millions of people across the UK rely on Worcester for their heating and hot water. Our reputation amongst the installation trade is second to none and we are backed up by market leading customer service and fantastic guarantees. Products: Greenstar Gas and Oil boilers, Greenstore Cylinders, Bosch EasyControl, smart controller and Sense controls Renewable technologies including Greensource air to water Heatpumps, Compress Hybrid 7000iAW and Greenskies solar thermal.
Worcester Greenstar Gas and Oil Boilers
Written by the company
- Worcester Bosch Quiet Mark certified
- We’ve worked hard on continuously innovating and improving our products, and we’ve made great strides in ensuring our boilers are quieter now than ever before. We’re thrilled to announce that we are now Quiet Mark certified for a number of our boilers. By choosing quieter technology a serene backdrop can be created to rebalance well-being at home, work and in every living space.
- Royal Warrant Holders
- Worcester are proud holders of a Royal Warrant
- Have a quick question?
- Visit www.worcester-bosch.co.uk/support to chat with one of our specialist Customer Care advisors over Live Chat.
Contact info
Cotswold Way, Warndon, WR4 9SW, Worcester, United Kingdom
- 0330 123 9559
- service-enquiries@uk.bosch.com
- www.worcester-bosch.co.uk
4.6
Excellent
52k reviews
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I am a little baffled to why this request was made since my Worcester Boiler was installed in October 2024, and was serviced in 2025.
I would, however, state that I have been delighted with the boiler, and would have no hesitation in recommending this item to friends and family.
20 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Pressure keeps dropping had someone out…
Pressure keeps dropping had someone out the first week, he moans complained said his never coming back bc the laddered wasn’t attached to the loft hatch (they came loose so removed them) had metal ladder up the wall, the pressure drops weekly no one will come an sort it out which I hadn’t bought I new boiler
20 July 2026
Reply from Worcester Bosch
Good morning,
Thank you for taking the time to leave us a review. We sincerely apologise for any dissatisfaction you may have experienced.
We want to address your concerns and ensure your satisfaction. To further discuss your specific concerns, a member of our dedicated Customer Relations team has reached out to you via email. They will be more than happy to assist you and find a resolution that meets your expectations.
Thank you for bringing this matter to our attention, and we appreciate your patience as we work towards resolving any issues you may have encountered.
Kind Regards,
Worcester Bosch
Worcester Bosch Boiler Review.
As far as the Worcester Bosch boiler is concerned when it runs it's difficult to turn it down to a comfortable low temperature. It runs fine on high temperature, but if you want background heat, then this does not happen. The water runs at the right temp. Only issues are temp control, otherwise no problems.
20 July 2026
Reply from Worcester Bosch
Good afternoon,
Thank you for taking the time to leave us a review. We sincerely apologise for any dissatisfaction you may have experienced with regards to your boiler.
We want to address your concerns and ensure your satisfaction. To further discuss your specific concerns, a member of our dedicated Customer Relations team has reached out to you via email. They will be more than happy to assist you and find a resolution that meets your expectations.
Thank you for bringing this matter to our attention, and we appreciate your patience as we work towards resolving any issues you may have encountered.
Kind Regards,
Worcester Bosch
The Worcester boiler is working great…
The Worcester boiler is working great and emits very low sound when on.
20 July 2026
This new boiler works faultlessly
This new boiler works faultlessly. Compact size and output level meant there were very minimal changes required to our kitchen when replacing the old boiler
20 July 2026
Very reliable boiler.
Very reliable boiler.
Quiet operation.
Good battery wireless remote control
Had this unit for over a year. With no issues.
20 July 2026
Boiler installed by excellent firm…
Boiler installed by excellent firm serviced each year. Given us reliable heating and hot water.
20 July 2026
Great job, thanks Jason!
After 6 attempts from an insurance company to fix a boiler, we realised it’s still under warranty with Worcester Bosch and they sent Jason out. Jason was great, informative and got the job done quickly. This has caused issues for the past 2 months so we’ve very grateful Jason was able to resolve this for us quickly! Thanks again Jason
23 July 2026
Unprompted review
The boiler broke down but Worcester…
The boiler broke down but Worcester were quick in sending someone out and repairing it under warranty.
20 July 2026
Since my boiler was installed about 12…
Since my boiler was installed about 12 months ago no problem up to now or last winter hopefully same again this winter 🤞🤞🙏🙏
20 July 2026
25years old Worcester bosch boiler…
25years old Worcester bosch boiler replaced with new Worcester bosch boiler fantastic boilers and fantastic installation
20 July 2026
I love the dishwasher
I love the dishwasher, it is roomy and makes a fabulous job of cleaning. it is quiet and has such a feel of luxury to it. So far, so good.
20 July 2026
Not helpful on guarantee issue
20 July 2026
Reply from Worcester Bosch
Good afternoon,
Thank you for taking the time to leave us a review. We sincerely apologise for any dissatisfaction you may have experienced.
We want to address your concerns and ensure your satisfaction. To further discuss your specific concerns, a member of our dedicated Customer Relations team has reached out to you via email. They will be more than happy to assist you and find a resolution that meets your expectations.
Thank you for bringing this matter to our attention, and we appreciate your patience as we work towards resolving any issues you may have encountered.
Kind Regards,
Worcester Bosch
efficient service
20 July 2026
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