World First Travel Insurance was the only company that I could buy a policy with online. All the other companies I tried required me to telephone them once I reached a certain point with my online app... See more

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Company details
- #11 of 67 best companies in Travel Insurance Company
- #55 of 228 best companies in Insurance agency
- #18 of 136 best companies in Insurance company
About World First Travel Insurance
Written by the company
What can you expect from World First?
Written by the company

- New cover for COVID-19
- All policies automatically include our COVID-19 cover. See our website for more details.
- Choose your level of cover
- With multiple levels of cover to choose from, you only ever pay for what you need.
- Cover for medical conditions
- Sophisticated medical screening means we can cover thousands of conditions, for less than you may find elsewhere.
- Your cover, your way
- Create a policy that's perfect for your plans with flexible extras like cover for gadgets, cruises and even winter sports.
- Go explore!
- We cover all sorts of holidays - whether it's a weekend break or the adventure of a lifetime.
- Getting active?
- All policies include cover for more than 150 sports and activities - such as tennis, bungee jumping and surfing.
- UK customer service team
- Our friendly customer service team is based right here in the UK.
Count on it...
Here’s what we can promise you.

- 14-day money back guarantee
- No credit or debit card fees
- 24/7 access to English-speaking emergency medical assistance helpline
- Members of the Association of Travel Insurance Intermediaries (ATII) and the British Insurance Brokers Association (BIBA)
Contact info
Rothwell & Towler Ltd, Tourism House, Woodwater Park, Pynes Hill, EX2 5WS, Exeter, United Kingdom
- 0345 90 80 161
- info@world-first.co.uk
- www.world-first.co.uk
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With having a long term
With having a long term
Illness, this by far was the best I found for value and the right cover for what I need thank you
Very good made everything clear and…
Very good made everything clear and reasonably priced
Amazing
Amazing! I have used this insurance company on every trip I take. I have claimed twice and it was all very easy and stress free. Once when I was in hospital in Thailand with Influenza for 4 days and one when our bus to the airport was a no show and we claimed the hotel we had to pay for the extra night by the airport and the additional flight cost. 10/10
A lovely company
I spoke to a very helpful, professional and knowledgeable agent who was very kind and patient.
The quote I received was very good and, importantly covered all my 'medical issues'. A lovely company.
Even though I’ve never made a claim
Even though I’ve never made a claim, I find them easy to use and to get the best Insurance
Easy to book and VERY helpful
This was one of the easier things to organise for our trips to far flung places. The customer service people were immensely helpful and very knowledgeable.
May use AI-assist with repliesRead more
Very easy website to navigate
Very easy website to navigate, excellent response when I emailed and very good price.

Reply from World First Travel Insurance
Understood issues with existing medical…
Understood issues with existing medical conditions, however cost was more than £200 above last year's premium which is why I only gave 4 star review
Affordable travel insurance with a caring company.
World First Travel Insurance was the only company that I could buy a policy with online. All the other companies I tried required me to telephone them once I reached a certain point with my online application. They are also a company who believe that people with illnesses should be able to travel with affordable travel insurance. Other companies were prohibitively expensive. I was very pleased with my quote which also included cruise cover.
Great service and prices.
Delighted to find an Insurance Co that does not take advantage of people undergoing Cancer treatment in need of a holiday. Customer Srrvice was really good and the price very affordable. Thank you.
Very helpful, competitive pricing
Very helpful, especially for cover when you have a medical condition. The price is very competative
Happy customer
The agent helped me a lot and was. Very knowledgeable and kind. The price was a little high but ive got what I wanted, thank you.
Great for people with pre existing…
Great for people with pre existing conditions.
More questions than any other insurers but because of this they come up with an acceptable price.
As always straightforward and simple
As always made it straightforward and simple treating me as an individual offering insurance for my needs.
Friendly helpful staff who knew about…
Friendly helpful staff who knew about my type of medical condition. Good price
Very easy to arrange appropriate…
Very easy to arrange appropriate insurance. Polite and efficient person on the phone.
I have several medical conditions
I have several medical conditions, and have contacted several insurance companies. They have either declined immediately to cover me or I have gone through a very lengthy process to then get an extremely high quote. Westworld first I did everything online and declared all my medical conditions and they came up with a price that I was delighted with. I would not have been able to afford to go on holiday if it had not been for them. I will recommend them to everyone I know.
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