World Pinoy Flights Reviews 

979
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, accommodating, and professional, often going above and beyond to ensure a smooth booking process. Many people appreciate the excellent service, attentive customer support, and good prices, noting staff's patience and prompt communication throughout their transactions. However, some customers also noted issues with communication, describing it as poor or leading to vague explanations. A few other people also felt that when problems arose, the company struggled to resolve them, sometimes resulting in missed flights or a lack of alternative solutions.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, patience, and... See more

Booking process

Reviewers highlight positive aspects of the booking process, with many customers reporting excellent, smooth,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, helpfulness, and... See more

Price

People report positive experiences with price, often highlighting the ability of staff to find the best and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an absolutely fantastic experience with World Pinoy. Not only did I great flights and information. Angelie went way above and beyond with helping me get home having had my flight through Abu Dha... See more

Rated 5 out of 5 stars

The whole experience has been great as the booking process was excellent and keep you updated on what's happening,the service was brilliant, very friendly and respectful towards the client, especially... See more

Rated 5 out of 5 stars

I had a fantastic experience booking our trip to Manila, Philippines. Angelie was incredibly helpful and accommodating. She patiently answered all my questions and made sure I understood everything... See more

Rated 5 out of 5 stars

Lexi is thorough with the booking and no delay. She always give her best and she deserve the highest regard for the service she gives. The experience is faultless. Highly recommended to use World Pino... See more


Company details

  1. Travel agent
  2. Flights search site

Written by the company

As one of the best Filipino Travel Agents in UK, World Pinoy Flights offers great flight deals to the Philippines; Now start travelling to your families and loved ones with fantastic flight deals and hassle-free travel benefits. Browse your next Pinoy adventure with us for joy and treasured memories, and make your next getaway booking travel to your heart's desire with the best deals offering to the Philippines! World Pinoy Flights, Pinoy Vibes Only!


Contact info

4.9

Excellent

TrustScore 5 out of 5

979 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(979)

365 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had an excellent experience booking…

We had an excellent experience booking our flights with World Pinoy Flights. Ely was absolutely fantastic from start to finish — very friendly, patient, professional, and incredibly helpful throughout the whole process. She answered all of our questions quickly and made everything smooth and stress-free.
It’s rare these days to receive such personal and caring customer service. Ely went above and beyond to help us find the best flights and made us feel valued as customers.
We would highly recommend World Pinoy Flights to anyone looking to book travel, especially if you get the chance to deal with Ely. Thank you again for all your help! ⭐⭐⭐⭐⭐

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Ely Gutierrez is simply amazing

Ely Gutierrez is simply amazing. She is so patience in finding suitable deals of what we need. Good communication smooth transaction
Highly recommended and will surely use her service again

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Hi I asked for some flight Quotes to…

Hi I asked for some flight Quotes to the Philippines from the UK. Elsie was amazing giving me Several Quotes at different times of the Window space I gave her. Whenever I'm travelling next I will always asked you guys first for Quote. Great service. JB

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Trip to Philippines ( Clark )

Booked our trip to Philippines ( Clark ) and had a great experience so far.
Elsie was brilliant from start to finish - super helpful, responsive and made the whole process really easy. We wouldn’t book with anyone else. Highly recommend her.
Many thanks…. R S

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with my experience…

Very disappointed with my experience with World Pinoy Travel. I am still waiting for my flight refund after a long period of time, and communication has been frustrating throughout the process.

Our outbound flight for 22nd March was cancelled only 2 days before departure, and our return flight for 13th April was then cancelled around a week before travel. Despite this, we are still waiting for our refund.

What makes this even more frustrating is that most of my friends who booked directly with the airline already received their refunds shortly after the March cancellations, while we are still chasing updates months later.

Despite the cancellations not being our fault, we are also still being charged administration fees, which I find completely unacceptable given the circumstances.

I understand delays can happen, but there has been very little transparency, no clear timeframe, and poor communication overall. Customers should not have to constantly chase for updates regarding money that is owed to them.

I hope the company improves how they handle cancellations, refunds, and customer communication in the future.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Im mrs teresa lamsen the client of Elly…

Im mrs teresa lamsen the client of Elly Guitierez, i want to thank her for her good service , she's a friendly , and nice lady, i will recomend her to my friend.. More power to your travel agency, keep this lady in your agency co'z she's really kind.. Thank you very much .

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing & exceptional…

It was an amazing and exceptional experience booking with World Pinoy Flights for the first time. Special thanks and a big shoutout to Ms. Monica for her excellent support and professional assistance throughout the entire booking process.
Monica was incredibly patient and dedicated in finding the best and most affordable flight deal, which I am truly delighted with. I cannot thank her enough for all her help and outstanding customer service.
I highly recommend World Pinoy Flights, especially Ms. Monica, to anyone looking for a smooth, reliable, and stress-free booking experience.
God bless you all at World Pinoy Flights.🙏🏻👍🏾

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Your representative Myline was not only…

Your representative Myline was not only courteous and patient but expended significant effort to try to find me an optimum deal. I shall certainly be confident in using World Pinoy Flights again next time I fly to the Philippines

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Elsie has been amazing throughout the…

Elsie has been amazing throughout the entire planning of our trip.
She gave us plenty of options which was really very helpful and most of all.. “ she got the patience of a saint”.
Thanks a lot Elsie for all your help and now I gain a friend in you.☺️
Ate Gee L.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Booking is very easy

Booking is very easy, Thanks to Ms. Marissa we had a good experience she was very nice helpful and always updating us if there is anything new with our flights. She was very friendly and very easy to communicate, she always answer all questions straight away. We will definitely book again.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic repeat experience with Ely at Pinoy World Flights

I just booked another flight with Pinoy World Flights on 4th May 26, and once again, Ely provided exceptional service. This is the second time she has assisted me, and she makes the entire process so easy and stress-free. She is professional, helpful, and truly cares about getting the best deal for her clients. If you're booking with Pinoy World Flights, ask for Ely!

4 May 2026
Unprompted review
Rated 5 out of 5 stars

The whole experience has been great as…

The whole experience has been great as the booking process was excellent and keep you updated on what's happening,the service was brilliant, very friendly and respectful towards the client, especially Mary(staff) who has been very helpful throughout and always reassured you all the time! Like the way she called me Ate as well! Thank you Mary ,will definitely recommend your World Pinoy Flights travel agent!!

5 May 2026
Unprompted review

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