World Pinoy Flights Reviews 

982
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, accommodating, and professional, often going above and beyond to ensure a smooth booking process. Many people appreciate the excellent service, attentive customer support, and good prices, noting staff's patience and prompt communication throughout their transactions. However, some customers also noted issues with communication, describing it as poor or leading to vague explanations. A few other people also felt that when problems arose, the company struggled to resolve them, sometimes resulting in missed flights or a lack of alternative solutions.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, patience, and... See more

Booking process

Reviewers highlight positive aspects of the booking process, with many customers reporting excellent, smooth,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, helpfulness, and... See more

Price

People report positive experiences with price, often highlighting the ability of staff to find the best and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an absolutely fantastic experience with World Pinoy. Not only did I great flights and information. Angelie went way above and beyond with helping me get home having had my flight through Abu Dha... See more

Rated 5 out of 5 stars

The whole experience has been great as the booking process was excellent and keep you updated on what's happening,the service was brilliant, very friendly and respectful towards the client, especially... See more

Rated 5 out of 5 stars

I had a fantastic experience booking our trip to Manila, Philippines. Angelie was incredibly helpful and accommodating. She patiently answered all my questions and made sure I understood everything... See more

Rated 5 out of 5 stars

Lexi is thorough with the booking and no delay. She always give her best and she deserve the highest regard for the service she gives. The experience is faultless. Highly recommended to use World Pino... See more


Company details

  1. Travel agent
  2. Flights search site

Written by the company

As one of the best Filipino Travel Agents in UK, World Pinoy Flights offers great flight deals to the Philippines; Now start travelling to your families and loved ones with fantastic flight deals and hassle-free travel benefits. Browse your next Pinoy adventure with us for joy and treasured memories, and make your next getaway booking travel to your heart's desire with the best deals offering to the Philippines! World Pinoy Flights, Pinoy Vibes Only!


Contact info

4.9

Excellent

TrustScore 5 out of 5

982 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(982)

368 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a smooth transaction using World…

I had a smooth transaction using World Pinoy Flights amidst the tension in the Middleast. Selina communicated well with me regarding updates on my flights and assisted me throughout this stressful time. My flight was cancelled but she has reassured me of my refund the soonest time possible. I will highly recommend them for a job well done!!!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

A big thank you to Ma’am Angelie!

A big thank you to Ma’am Angelie for accommodating us even if we have many requests for our trip. She will always try to find ways to help you and offer you a good price ticket. It’s our second time to consult with World Pinoy Flights and they were very helpful. It is always a smooth transaction. Thank you!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience booking…

I had a fantastic experience booking our trip to Manila, Philippines. Angelie was incredibly helpful and accommodating. She patiently answered all my questions and made sure I understood everything clearly. She is truly the best travel agent I’ve worked with.

Thank you very much Angelie!

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Dont use this Travel Agency.

Dont use this Travel Agency.. So frustrating that if problem arises, they cannot resolve. I am suppose to fly yesterday March 2. One agent told me in themorning flight is confirmed. Then in the afternoon, another agent called me and said flight was cancelled. And found out on March 2 its not cancelled and called me just an hour before the flight if i can go to the airport. I live 3 hours away from heathrow.. so dis appointed that I mis my flight which I planned and book 5 months ago. Now they cannot even find an alternative flight for me?? They ruined everything.. I paid a lit of money for my other trips and I dont have choice but to can ell. I asked to speak to their Manager but to no avail.. Said will call me back but after many hours still no callback.. i booked this trip to celebrate my birthday with my love ones in my country and it was all ruined by this travel agents..

2 March 2026
Unprompted review
World Pinoy Flights logo

Reply from World Pinoy Flights

Dear Henrietta,

We are truly sorry to read about your experience and understand how upsetting it must have been, especially as this trip was planned months in advance to celebrate your birthday with your loved ones in the Philippines. We sincerely regret the distress this situation has caused.

Following a full internal investigation of your booking and communication records, our team confirmed that on 1 March you were informed that your scheduled UK to Philippines flight was operating as planned and was not cancelled. You were also advised to proceed to the airport on time for departure. Based on airline system records, the flight operated as scheduled.

We understand that you later received different information which led to confusion. However, our records indicate that your assigned travel consultant reconfirmed that the flight was not cancelled prior to departure. As with all international flights, passengers are strongly advised to rely on official airline notifications and airport departure boards for real-time flight status updates, as these provide the most accurate operational information.

We recognise that living several hours away from Heathrow makes travel coordination even more challenging, and we understand how frustrating this situation has been. Please be assured that World Pinoy Flights remains committed to assisting our clients with rebooking options and alternative flight arrangements, subject to airline fare rules and availability.

We would still welcome the opportunity to speak with you directly to review available options and provide further clarification. Our aim has always been to support the Filipino community and travellers flying from the UK to the Philippines with reliable airfare services and professional customer care.

Kind regards,
Team World Pinoy Flights

Rated 5 out of 5 stars

Staff (Marissa) a very friendly

Staff (Marissa) a very friendly, so patience, and very understanding. She really helps me to booked my ticket smoothly. No words can explain how grateful I am for the service I am getting from this lady.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

I am a repeat customer of World Pinoy…

I am a repeat customer of World Pinoy Flights, and Selina Logan never disappointed me. Five star all the way! The service and the overall experience were outstanding. I will definitely be a repeat customer and will recommend them to everyone I know.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using world Pinoy flights…

I’ve been using world Pinoy flights every time I’m booking our flights and Selina was always been helpful to us ,she’s very sweet and very accommodating.Thats why I always recommend her to my friends.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Superb

This is my 3rd time I got my flights from World Pinoy Flights and surely I am happy with them.They always give me the best and right for my money.Selina Logan helped me a lot in giving me choices of the best flights I needed.She gives me an update if there has changes in my flight which is so assuring.I will definitely recommend them.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

My first time …

My first time to buy ticket at World Pinoy Flights and I must say, it was a smooth transaction. Karen was very lovely. Very helpful and very patient with my questions and quiries. I highly recommend World Pinoy Flights truly deserves all the positive reviews.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

I have used Pinoy 3 times and again Feb…

I have used Pinoy 3 times and again Feb 26, absolutely superb service as always, Angelie has done everything possible each trip, I have nothing but praise for her, professional and extremely polite
Terry

23 February 2026
Unprompted review
Rated 5 out of 5 stars

World Pinoy flight was very…accommodating in everything booking and resolving issues.well done Zeny and the whole ream

World Pinoy flight was very accommodating.my experience about conflict schedule. For my flight I need to withdraw my booking .It never been waisting my time they are updated for everything.Zeny and the whole team you are well trusted .I recommend this company for being excellency in costumer service .thank you so
much

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Rosie…

I had a great experience with Rosie McAdams from Pinoy Travel. She was very helpful and thoughtful, making the whole process smooth and stress-free. She answered all my questions patiently and handled everything with care. Highly recommended!

15 February 2026
Unprompted review

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