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Worth Ave Group Reviews 

4,264
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 517 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that purchasing device insurance is quick, straightforward, and highly affordable when compared to other major providers in the market. People also deeply appreciate the highly user-friendly website and the clear, simple guidance provided when setting up new protection policies for their valuable mobile devices and electronics. However, some customers also noted frustrations regarding the claims process, mentioning that certain requests were unexpectedly denied or dismissed after submission. Consumers additionally reported that getting claims approved can sometimes feel difficult, with a few experiencing unexpected deductible increases or less transparent coverage terms.

What people talk about most

User experience

Customers report positive experiences with user experience, highlighting that the online process is quick,... See more

Price

Users describe satisfaction with price and affordability. Consumers consistently note that the rates are... See more

Service

Clients share positive opinions on service, highlighting a convenient, trusted, and efficient insurance... See more

Claim

Customers consistently note ambiguous experiences with claim processes, reflecting a clear division in... See more

Product

Consumers find product experiences to be mixed, noting both valuable coverage and concerning limitations.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Worth Ave Group and have referred this company to my peers. I am about to take out a policy for a newer iPad. Didn't feel like paying monthly for extended coverage with Apple. I'd rather... See more

Company replied

Rated 5 out of 5 stars

Simple process, easy to find product options and fair pricing to cover my electronics. I'm now covering my Galaxy phone & Lenovo laptop for less than what a major phone company was charging me just to... See more

Company replied

Rated 5 out of 5 stars

Jasmine Garrett was absolutely amazing: so knowledgeable and prompt to respond and patient! She resolved our claim very efficiently and to our great satisfaction. We will be renewing our policy and re... See more

Company replied

Rated 5 out of 5 stars

I just happened upon you guys when I was looking for insurance for my cell phone a couple of months back and I really dig your vibe and your fees are 100% reasonable. The cherry on top is the in... See more

Company replied


Company details

  1. Insurance agency
  2. Financial advisor

About Worth Ave Group

Written by the company

Worth Ave. Group Logo Trust Pilot Rating

Worth Ave. Group TrustPilot Rating

Protection for device accidents & mishaps!

Electronic Device Insurance

With Phone Insurance, Laptop Insurance, Chromebook Insurance, or iPad Insurance, you can avoid paying heavy out-of-pocket costs for repairs & replacements due to device accidents, theft & more.



K-12 School Device Protection

With Chromebook Insurance and iPad Insurance, classroom EduTech devices provided by K-12 schools can be safeguarded from juice spills in the cafeteria, shattered screens on the school bus, and more!

Worth Ave. Group understands the need to keep school-issued devices in the hands of students. K-12 school districts and parents can partner with a trusted provider of economical K-12 device insurance.


Student Classroom & Take-Home Device Insurance

Individual Products



The Worth Ave. Group Advantage

Accidental Damage Covered Drops, Cracked Screens, Spills & Liquid Submersion

Theft & Standard Perils Protection Vandalism, Fire, Flood, Natural Disasters, and Power Surge by Lightning

Unlimited Claims Reliable device insurance protection for every covered incident

Customizable Device Insurance Policies Comprehensive coverage that allows you to choose your coverage amount & low deductible

Compliant and Secured Insurance Products Products are properly filed with every U.S. state, and policies are guaranteed by an A.M. Best “A” rated underwriter

50+ Years Experienced Insurer Worth Ave. Group has been insuring personal property since 1971.



Why Buy Device Insurance? Device Insurance Comparison Charts File a Claim Customer Service Visit Worthavegroup.com

Worth Ave. Group TrustPilot Rating

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(4,264)

502 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy & Simple Online Process

Simple process, easy to find product options and fair pricing to cover my electronics. I'm now covering my Galaxy phone & Lenovo laptop for less than what a major phone company was charging me just to protect my Samsung S24 Ultra. I highly recommend looking into their options and services!

16 June 2026
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Reply from Worth Ave Group

Thank you for the review and great feedback for the ease and affordability to cover multiple devices Ray.

Rated 5 out of 5 stars

Very easy to complete

Very easy to complete. Great pricing

15 June 2026
Worth Ave Group logo

Reply from Worth Ave Group

Thank you, William, for the review and highlighting our ease of online purchase for our affordable coverage.

Rated 5 out of 5 stars

Great mobile device insurance

Great mobile device insurance. Fast and convenient. Reliable. Worth every penny.

11 June 2026
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Reply from Worth Ave Group

Thank you for the positive review and feedback for our affordable, comprehensive as easily obtained online coverage.

Rated 5 out of 5 stars

Very simple and understandable for all…

Very simple and understandable for all types people

12 June 2026
Worth Ave Group logo

Reply from Worth Ave Group

Thank you Gagandeep, for highlighting our ease of online purchasing with transparent simple language, even with-in our Policy Booklet, available for review online prior to purchase.

Rated 5 out of 5 stars

I filed my claim on June 6 and they…

I filed my claim on June 6 and they processed it June 11 for payment I filed my claim on June 6, and they processed it on June 11 for payment approval. Jasmine Garrett was very friendly, open, knowledgeable, and truly cared about her job to do her job so well to make sure that I was taken care of, and that meant so much to me. Jasmine Garrett was very friendly open knowledgeable and truly cared about her job to do her job so well to make sure that I was taken care of and that meant so much to me. You have a lot of people in positions that feel like they get to make the choice, but I felt like she knew what I was going through in the loss that I had taken and she took that personal and I appreciate that so much.

11 June 2026
Unprompted review
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Reply from Worth Ave Group

Thank you, Tomika, for highlighting the claim processing and customer experience you received. We will ensure to highlight the service and care you received.

Rated 5 out of 5 stars
Worth Ave Group logo

Reply from Worth Ave Group

Thank you, Lisa, for the positive review related to our affordable and comprehensive coverage.

Rated 5 out of 5 stars

I've used Worth in the past

I've used Worth in the past. I just noticed that my plan ended, so I picked it back up. I used it last year when a helpful student accidentally broke my screen.

4 June 2026
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Reply from Worth Ave Group

Thank you, Martina, for continuing to be a customer, and highlighting our claims processing with a positive review.

Rated 5 out of 5 stars

THIS is insurance that's WORTH it!

I just happened upon you guys when I was looking for insurance for my cell phone a couple of months back and I really dig your vibe and your fees are 100% reasonable.

The cherry on top is the insurance that you offer is really second to none from what I've seen online, whether it be with Asurion, Best Buy/ Geek Squad, Allstate....you've got them ALL beat!

I hope honestly to never have to use you, but I'm glad you're there and keep up the good work!

7 June 2026
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Reply from Worth Ave Group

Thank you, Jason, for the great review and feedback for our affordable, comprehensive, and easy to obtain online coverage.

Rated 5 out of 5 stars

Excellent Service

Very easy to apply for a policy. After a few years without a policy, I found that my account was still in the system, so to renew it all I had to do was fill out a few lines. I wish everything was this simple, clear and easy. Most importantly, I had to use the insurance a few months after I bought my macbook in 2022, when the screen was broken by a bizarre incident: a sewing needle was magnetized and caught when I closed the screen, and I discovered it only a few days later. The compensation from Worth Ave came quickly without any problems.

7 June 2026
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Reply from Worth Ave Group

Thank you for being a return customer and highlighting our claim processing.

Rated 5 out of 5 stars

The price and terms was acceptable

The price was acceptable; the terms were acceptable, and the ease of application was exceptional.

7 June 2026
Worth Ave Group logo

Reply from Worth Ave Group

Thank you for the positive review related to our affordable, comprehensive, and ease of online purchase for coverage Kenneth.

Rated 5 out of 5 stars

The purchase of the policy was straight…

The purchase of the policy was straight forward and easy and now I feel great that my fav device is covered.

GJR

6 June 2026
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Reply from Worth Ave Group

Thank you, Gene, we are happy you found our ease of online set-up and purchase positive to cover your device.

Rated 5 out of 5 stars

Just signed up

Just signed up, looks like good service so far.

6 June 2026
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Reply from Worth Ave Group

Thank you, Guido.

Rated 5 out of 5 stars

I found this alternate product to be…

I found this alternate product to be higher value, at a lower cost, than the other offer of protection. I would choose this again everytime.

30 May 2026
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Reply from Worth Ave Group

Thank you, Matthew, for the positive review, and highlighting our affordable and comprehensive coverage.

Rated 5 out of 5 stars

Fast and Easy!

The process for setting up my device for insurance was really easy and efficient.

3 June 2026
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Reply from Worth Ave Group

Thank you for highlighting our ease of online set-up and purchase Crystal.

Rated 5 out of 5 stars

Jasmine Garrett was absolutely amazing

Jasmine Garrett was absolutely amazing: so knowledgeable and prompt to respond and patient! She resolved our claim very efficiently and to our great satisfaction. We will be renewing our policy and recommending NSSI to all friends and family with kids entering college! Very very impressed. Thanks so much.

2 June 2026
Unprompted review
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Reply from Worth Ave Group

Thank you, Stacy, for the review and fantastic feedback related to Jasmine's claim processing and customer service. We appreciate then referrals and will be sure to recognize her service for you.

Rated 5 out of 5 stars

Responsive customer support

I had trouble receiving my policy and the team responded quickly to my request.

25 May 2026
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Reply from Worth Ave Group

We are sorry to hear this Christo. We can confirm the policy, and coverage, was issued from your online purchase. We do see policy documents email attempts (multiple) sent out. We have opened a ticket to have this reviewed by our Web Team. In the interim, we are having a CSR directly send you your policy documents.....As requested, Christo, we have updated this review after you confirmed receiving your documents for coverage from a CSR.

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