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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting that items like phone cases and laptop skins are durable, fit perfectly, and feature impressive print quality with vibrant colors. Many consumers highlight the fast delivery and excellent service, appreciating the ease of the ordering process and the helpful technical support. People frequently mention that the products exceed their expectations and are a great value. However, some customers also noted issues with their orders, such as incorrect items being delivered or promotional items not arriving. A few people experienced difficulties with the material of some products, finding it too thin or hard to apply. There were also occasional reports of slow delivery and, in rare instances, products arriving in poor condition or not as advertised regarding features like wireless charging compatibility.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the perfect fit, vibrant... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent print quality,... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers praise the fast and quick delivery, with... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent service,... See more

Order

Users describe ambiguous interactions with order. Many customers praise the simple ordering process, quick... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing company, delivery is fast and I wouldnt buy a case from anywhere else. They do the job protecting your phone and they also look AMAZING! Ever since getting my new case I have had nothing but c... See more

Rated 5 out of 5 stars

The website is easy to use and they have a wide variety of different cases/skins making it accessible for almost every device. My Macbook skin is still doing amazing months later without any scratches... See more

Rated 5 out of 5 stars

The skin turned out better that expected. It was a picture that I had taken myself, but you are never sure if it will become pixilated when made bigger. Perfect, the exact size looks great. Quick with... See more

Rated 5 out of 5 stars

Recently ordered an iPhone pro max case. The finished product is of exceptional quality. The image adaptation software is straightforward to use and delivers results that feel far more premium than th... See more


Company details

  1. Graphic designer

Information provided by various external sources

Producers of high quality personalised gifts including phone cases, laptop skins, iPad cases, photo cushions and hundreds more fantastic products. Use your own photos and text to create your design, it's easy and great fun.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Does not fit as described

Ps5 controller black wrap ordered, waited near 2 weeks to get it after queries. Once I started to use on the controller I noticed quickly that the wrap doesn’t even fit the controller. No idea in what world they thought this would fit. They might do other decent products but controller wraps I would stay far away from. £25 down the pan.

I checked my invoice and the price was a little over £15, as for fitting the skin the instructions are very clear, so unless the wrong skin was sent I don’t see how it could possibly fit to look anything like the pictures you show on your website.

23 March 2024
Unprompted review
Wrappz logo

Reply from Wrappz

I am so sorry to hear you were not happy with your purchase Tyrel, you could have contacted us and we would have instructed you how to apply the controller skin as we sell large numbers of these and they do fit perfectly. The 2 controller skins you purchased cost £12.95 plus p&p.

Rated 5 out of 5 stars

Great case

Great case, and the design has come out really well. My daughter loves it!

12 March 2024
Unprompted review
Rated 5 out of 5 stars

great product

Ordered a large magnet containing 9 small pictures for my husbands 70th birthday. It was easy to make, edit etc, the price was good and the finished product was exactly what I wanted. Also, very quick delivery. Would use this company again. Thanks.

22 February 2024
Unprompted review
Rated 4 out of 5 stars

Really good product for the price

Just ordered a custom cover with an illustration made by a friend, i'm very satisfied with the results! The cover is very sturdy and the printing is of a very nice quality - the buttons covering the volume and on-off switch are just a bit hard to press, but i'm hoping they'll get better with use
All in all a great product for the price they ask!

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent phone case

Ordered a phone case, with a photo of my grandaughter on it. The case was of excellent quality, as was the photo that was added, lovely and glossy. I have used Wrappz for many years now, and have never had any issues with them, excellent quality and value.

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely over the moon with my case

Absolutely over the moon with my case, wasn’t sure how long it would take to manufacture my order once it was paid, but customer service didn’t hesitate to reply back and notify me that it takes 3-4 days , then 2/3 days delivery so if anyone else would like to know,this is how long it takes, would highly recommend this company to anyone, the case fits perfect and looks stunning, can’t thankyou guys enough

10 February 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING PRODUCTS!

Received my phone case this morning and I am in LOVE! Amazing quality at a reasonable price! Would recommend to everyone!

The only thing I would improve is communication with dispatch as I never received dispatch confirmation so had to email to chase.

5 February 2024
Unprompted review
Rated 5 out of 5 stars

Just great!

This is the second time I've purchased a Wrappz product. The last one outlived the laptop to which it was affixed. A replacement laptop was purchased and a new skin ordered. It arrived within 48 hours of my having placed the order and despite my hamfistedness I was able (with the help of a video sent to me by their customer service team) to make my new laptop identical to my old one (except this one works!). Thanks Wrappz - great job

8 February 2024
Unprompted review
Rated 4 out of 5 stars

Good quality phone cases

The cases are really good quality- picture quality is very good too
Definitely protects your phone from chips and falls

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Bought my first phone case of here in October had a problem with it wrappz got in touch & rectified it, sent me a new phone case out no charge! Got a new phone so have bought another phone case after the customer service I received a few months ago I am trying them again as the 2nd case I got sent out was perfect.😁 thanks again!

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Really love my customised Wrappz case

Really love my customised Wrappz case. I was able to use a sketch I love and was thrilled when the case turned up as it's just perfect. I was also REALLY relieved I'd bought the case as I fell over last week and my new phone would definitely have been badly damaged if I hadn't had the case. Although it's really tough, it's still sleek and very good-looking. I'll definitely be buying again!

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

super easy to personalise, fast delivery. Really are a lovely, amazing business! definitely will be ordering from here all the time!

10 January 2024
Unprompted review

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