WRATES SCHOLASTIC PHOTOGRAPHS LIMITED Reviews 

141
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers had a great experience with this company. Customers frequently share how much they love the intuitive website and the flexible options that let them customize photo bundles. People truly appreciate the brilliant picture quality and the fast turn around service when organizing their children's school portraits. However, some people mentioned that overall prices were quite high and individual digital files felt too expensive for multiple children. Consumers also felt disappointed when specific sibling photo choices were completely unavailable. Additionally, a few reviewers noted that the photography quality and final image details occasionally fell short of expectations.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide split in customer experiences. Many... See more

Quality

People report ambiguous experiences with quality, revealing a stark contrast in customer opinions. Some... See more

User experience

Consumers find user experience to be very positive and straightforward. Reviewers frequently highlight that... See more

Service

Reviewers highlight positive aspects of service, praising the brilliant assistance, efficient processes, and... See more

Price

Reviewers mention ambiguous feedback about price, reflecting widely differing opinions among customers. On... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely pictures, always good quality, struggled to get the ones taken together without download option, quite expensive when you have several children. Would like to see budget options, as not everyon... See more

Rated 4 out of 5 stars

Good package, I like the choices of packages and managed to get photos of both of my children for a reasonable price. I thought the digital files were a little expensive. I took off one star as our pa... See more

Rated 5 out of 5 stars

1st set of school photos for our 5yr old. I wasn't expecting much as he hates photos being taken and cant sit still, but the end result was such a lovely photos of him grinning. Ordering was made ve... See more

Rated 5 out of 5 stars

My boys look forward to having their photo taken each year and enjoy the experience. It's a shame that the option of a photo together was no longer available as these were photos we have really treasu... See more


Company details


Contact info

3.9

Great

TrustScore 4 out of 5

141 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(141)

118 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

We took our 2 and 5 year old for a…

We took our 2 and 5 year old for a sibling photograph and the photographer didn't even attempt to get the best of them, not raising one smile. You can't force a child to smile but they didn't even try. I spoke to several parents afterwards who were equally dissatisfied with the child friendliness (or lack of). I am an Assistant Head at another local dudley school and know not to use this company. We have bought a photo because we felt obligated (for the memory book) but the sibling photograph was just too dreadful and many more parents said the same thing. You would think in this line of work, it would be in your interest to have the ability to make children feel comfortable.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy ordering and lovely photos

1st set of school photos for our 5yr old. I wasn't expecting much as he hates photos being taken and cant sit still, but the end result was such a lovely photos of him grinning. Ordering was made very easy by way of the card being sent home with full instructions. Good range of different packages to suit all requirements and budgets. The hardest part was deciding on which package to choose. Love the way you can amend the packages too, choosing different layouts, different photos and can opt for B&W or sepia as well as colour. This means you can tailor any package to exactly what you want.
Can't wait to get our photos now!

19 October 2025
Unprompted review
Rated 1 out of 5 stars

1 singular unusable photo to mark an…

1 singular unusable photo to mark an occasion. How sad. Your photographer barely gave my son a second to sit down and you can see in the photo. The school don't normally use this company and I hope they never do again. What an absolute let down. No passion no care from the photographer. Disappointed

2 October 2025
Unprompted review
Rated 1 out of 5 stars

Personal experience, very poor .

Here’s a refined, balanced version that stays professional and fair:

> ★☆☆☆☆
Our school was disappointed with the overall service. The photography package was expensive compared to the quality received. Many of the photos lacked clarity and professional finish, and feedback from parents and staff reflected similar concerns. While communication with the company was courteous, the end product did not meet expectations. We would not recommend this service based on experience.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Great photos but would love one of siblings together

My boys look forward to having their photo taken each year and enjoy the experience. It's a shame that the option of a photo together was no longer available as these were photos we have really treasured, whereas now we just purchase the first and last years of school rather than every photo. Please bring back this option.

19 September 2025
Unprompted review
Rated 1 out of 5 stars

The children wasn't correctl

The children weren't correctly positioned in the photo's canvas and there was a lot of space in one side and the other side one of the child's hand has been taken off.

9 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look