We ordered a kitchen from Wren and when the products were delivered, they didnt match the vision of the design. I contacted customer services and spoke to Neve who was so helpful and sorted everythin... See more
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I have been a little nervous about our kitchen after we had ordered and I read reviews. But..... our new kitchen is so beautiful. We did receive the wrong handles, but, the customer service team we... See more
Company replied
Complete joke of service, no communication from Wren, lied at point of sale for recomend a friend from Silver link store and then terrible service due to the actual lack of it. Many issues too many to... See more
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Andrew H phoned to say he was on his way if convenient 👍 arriving ahead of time Straight to business, pleasant, friendly and professional. Measurements completed quickly
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Company details
About Wren Kitchens - North Shields
Written by the company
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
Written by the company
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
Contact info
Silverlink point Shopping Park, NE28 9ND, North Shields, United Kingdom
- 01913009019
4.4
Excellent
58 reviews
No history of asking for reviews
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Great customer service and a beautiful kitchen
We ordered a kitchen from Wren and when the products were delivered, they didnt match the vision of the design.
I contacted customer services and spoke to Neve who was so helpful and sorted everything out. Neve your help was massively appreciated. Thank you. The kitchen isnt completed yet, but it is looking beautiful
26 June 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Elizabeth,
We appreciate you sharing your experience. We're glad our team could help resolve the design concerns and that your kitchen is now looking beautiful. Thank you for your feedback!
Warm Regards,
Daniela
Wren Kitchens
Quick and efficient visit by Chris T
Quick and efficient visit by Chris Tulip. Friendly guy and arrived on schedule
25 June 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Jay,
We're glad our service was quick, efficient, and friendly. We appreciate your feedback!
Warm Regards,
Daniela
Wren Kitchens
I have been a little nervous about our…
I have been a little nervous about our kitchen after we had ordered and I read reviews.
But..... our new kitchen is so beautiful. We did receive the wrong handles, but, the customer service team were fantastic and sent the correct handles within 48 hours.
We had a lovely time in store planning what we wanted, the quality of our kitchen is amazing. Thanks Wren, I cant praise the full process enough.
1 June 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Kim,
We're so happy to hear how beautiful your new kitchen is! It's wonderful that our customer service team quickly resolved the handle issue. We appreciate your kind words about the planning experience and the quality of your kitchen.
Warm Regards,
Callum
Kitchen Measurements
C Tulip visited our house to measure our kitchen, he was very professional and thorough. I would recommend based on our experience.
10 June 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Ryan,
We appreciate your feedback. We are glad our team member was professional and thorough. We are happy to hear you would recommend us.
Warm Regards,
Sam
Wren Kitchens
Wren’s Surveyor Andrew
Andrew H phoned to say he was on his way if convenient 👍 arriving ahead of time
Straight to business, pleasant, friendly and professional. Measurements completed quickly
3 June 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Elizabeth,
We appreciate you sharing your positive experience. We're glad our service was prompt, pleasant, and professional.
Warm Regards,
Daniela
Wren Kitchens
Very friendly and professional service.
20 May 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Maxine,
We appreciate your positive feedback. We are happy to hear you had a great experience.
Warm Regards,
Daniela
Wren Kitchens
C Tulip was polite
C Tulip was polite, professional and measured up our kitchen quickly.
19 May 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Kennedy,
We appreciate your positive feedback. We're glad our team was polite and efficient.
Warm Regards,
Daniela
Wren Kitchens
Robin & Neil were very friendly
Robin & Neil were very friendly. No problems with the delivery.
19 May 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Peter,
We're happy to hear you had a friendly experience. Thank you for your kind feedback.
Warm Regards,
Daniela
Wren Kitchens
WREN fitted bedroom
C Tulip came today to measure my bedroom for new fitted furniture
18 May 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Yvonne,
We're pleased to hear about your recent measurement appointment for new fitted furniture.
Warm Regards,
Callum
Chris was on time friendly and very…
Chris was on time friendly and very professional
18 May 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Elaine,
We appreciate your feedback. We're glad Chris was punctual, friendly, and professional.
Warm Regards,
Daniela
C Tulip did a great job surveying our…
C Tulip did a great job surveying our kitchen, as it wasn’t a straightforward room.
15 May 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Kevin,
We are so glad to hear our team did a great job with your kitchen! Thank you for your feedback.
Warm Regards,
Daniela
The surveyor was a very polite and…
The surveyor, Christopher, was a very polite and pleasant young man, who measured absolutely every aspect of our kitchen, and appeared very knowledgable. He explained how the process would work and what to expect and when to expect it.
15 May 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Aileen,
We're happy to hear our surveyor was polite and knowledgeable, explaining the process clearly. We appreciate your positive feedback!
Warm Regards,
Callum
Chris was professional and friendly
Chris was professional and friendly. Designers were drawn great and would recommend!
15 May 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Ella,
We're happy our team was professional and friendly. We appreciate your recommendation!
Warm Regards,
Daniela
Great experience
Great experience I was contacted to confirm he was coming,Andrew H was very friendly explained everything that was necessary .
14 May 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Alison,
We're happy to hear that your experience was great and that everything was explained clearly. Thank you for your feedback!
Warm Regards,
Sam
Wren Kitchens
Reply from Wren Kitchens - North Shields
Hi Lawrence,
Thank you for your 5* review!
Warm Regards,
Sam
Wren Kitchens
Andrew H was great and friendly
8 May 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi,,
We're so happy that our team member was great and friendly. We appreciate you sharing your positive experience with us!
Warm Regards,
Callum
Reply from Wren Kitchens - North Shields
Hi Adam,
We're happy to hear that our assistance with the measurements was helpful. Thank you for your feedback.
Warm Regards,
Daniela
Kitchen measure
Here on time. Very thorough job. Professional and friendly
4 May 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Frances,
We're glad you enjoyed your experience with us! Thank you for your positive feedback regarding our team's punctuality and service.
Warm Regards,
Callum
Phoned ahead to confirm time of…
Phoned ahead to confirm time of arrival.
Straightforward appointment.
29 April 2026
Unprompted review
Reply from Wren Kitchens - North Shields
Hi Jonathan,
We appreciate you confirming your arrival time and are glad the appointment was straightforward. Thank you for your feedback!
Warm Regards,
Callum
Reply from Wren Kitchens - North Shields
Hi Dale,
We are so happy to hear that you found our team friendly and efficient. Thank you for your very positive feedback!
Warm Regards,
Callum
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