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wristsupports.co.uk Reviews 

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TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

1 review

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3.3

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Rated 2 out of 5 stars

No tracking/response for urgent item

Ordered an identical replacement arm/shoulder support to one that I'm required to wear following surgery, e-mailing their customer service (through their front company of wristsupports.co.uk) to state this is urgent.

I received a relatively quick response initially, stating it should be dispatched with delivery being 1-2 days. No tracking number provided, but a good start...

After it didn't turn up I e-mailed customer support, no response for multiple days. Turns out item delivered 3 days prior (hidden in front garden) by a courier who didn't ring, leave a 'missed delivery' card, or send any e-mail to confirm.

Very frustrating as I needed that item days ago. The company needs to improve their process/delivery services. Even a delivery confirmation e-mail, or sharing the tracking number upon dispatch would have avoided this.

12 August 2026
Unprompted review

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