Fantastic period pants. Very comfortable, no leakage issues and far superior to previous brand ModiBodi which I purchased 10 pairs all a mix of styles but all leaked. Bought Wuka to try out as a repl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I first bought WUKA from Boots when I needed period products immediately but didn't want to purchase disposable ones. I've used period pants before but WUKA's products are just next level. They're br... See more
Company replied
I buy WUKA's for my teenage daughter, and really wish they were available forty years ago. We saw them advertised in a programme for a Women's Rugby 6 Nations match and thought 'well, if they're end... See more
Company replied
The absolute best period underwear that I have tried. It saw me through tough times postpartum, too. There is no period product (reusable or otherwise) that I trust as much as Wuka pants. I recom... See more
Company replied
Company details
Written by the company
Wake Up Kick Ass with WUKA®: The UK’s Leader in Sustainable Period Care. WUKA (Wake Up Kick Ass) is a multi-award-winning, female-led B Corp on a mission to replace disposables with high-performance, sustainable period wear. Co-founded in 2017 by Ruby Raut, WUKA launched the UK’s first reusable period underwear and has since evolved into a global leader in Cycle Care, inclusive Period Proof Sportswear, and Leakproof Swimwear. Why Choose WUKA? Innovation Built for Every Body. We believe period care should be freeing, not functional. Our products are engineered with industry-leading technology to ensure you never have to compromise on comfort or the planet: Stretch™ Technology: Our world-first multi-size innovation ensures a perfect fit first time, covering up to 4 sizes in a single pair to accommodate natural body fluctuations. Heavy Flow Specialists: WUKA is the global authority on heavy periods, offering the world’s first underwear designed to replace pads and tampons even on your heaviest days (absorbing up to 60ml). Inclusive Sizing: We proudly offer the most inclusive range on the market, from teen-specific starter kits to adult sizes up to 6XL. Complete Cycle Care: Beyond underwear, our ecosystem includes female-focused menstrual vitamins, eco-friendly wipes, and period-proof activewear designed for teens and adults navigating school, sport, and life. Sustainability Without Compromise Every pair of WUKA period pants prevents up to 200 disposables from reaching landfills. As a Certified B Corp, we maintain the highest standards of social and environmental impact. Our carbon-neutral journey and commitment to ending period poverty are at the core of every product we create—from our ethically sourced Tencel™ fabrics to our plastic-free packaging. Join the Period Revolution With over 1,000,000 customers, WUKA is more than a brand; it’s a movement to smash taboos and provide premium, accessible health solutions for everyone who bleeds.
Contact info
Welwyn Garden City, United Kingdom
- hello@wuka.co.uk
- www.wuka.co.uk
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have contacted customer service.Very…
I have contacted customer service.Very helpful and happy to help. “I am satisfied with the service provid
29 December 2025
Unprompted review
Reply from WUKA
Hi Ina,
Thank you very much for your kind words. We’re delighted to hear that you were satisfied with the support provided and that our team could assist you effectively.
Your feedback is truly appreciated and motivates us to continue delivering the best possible service.
Warm regards
The WUKA Team 🌸
Have used wuka for a number of years…
Have used wuka for a number of years and never had any problems. The period pants and swimming pants were revolutionary for both myself and my daughter.
While their products have evolved, my daughter found that the thong style no longer fitted quite so well as the basics. After a few emails to wuka direct, my queries were dealt with efficiently and promptly.
Rezi was a pleasure to deal with and extremely helpful.
Would definitely recommend wuka and have done so to many friends and family.
1 December 2025
Unprompted review
Reply from WUKA
Hi Nat,
Thank you so much for taking the time to share such a thoughtful review🥰. We’re truly delighted to hear that WUKA has been a positive and reliable part of both your and your daughter’s journey over the years — that really means a lot to us❤️.
It’s wonderful to know that your queries were handled efficiently and that our team was able to support you in finding the right fit as our range has evolved. Your kind words about our customer support are genuinely appreciated, and we’re very pleased we could help❤️.
Thank you also for recommending WUKA to your friends and family🥰🥰 — that trust and advocacy is the highest compliment we could receive🙏🏻.
Warm Regards
The WUKA Team 🌸
Absolutely love Wuka products
Absolutely love Wuka products. They are literally game changing. Super comfortable and no more anxiety around leaking. Not to mention how great the impact the swap is for the planet! When I have had delivery issues the customer service team have always been great at sorting them out and really lovely too. Highly recommend!
1 December 2025
Unprompted review
Reply from WUKA
Hello Claire,
Thank you so much for your wonderful feedback🥰! We’re thrilled to hear how much you love our products and appreciate the positive impact they’ve had on your confidence and comfort. It means a lot to us that you value both the quality and our commitment to the planet😍🥰.
We’re also glad our customer service team has been able to support you effectively — your kind words will be passed on to them🥰🥰.
Warm Regards
The WUKA Team 🌸
Great pants & great customer service
After ordering my first pair of Wuka pants, and wearing them for the first time, I thought - how on earth have I got to 40 years old and have never used these before?
Honestly, I wish I'd had something like this when I was 10 (I was an early developer!) and in my teens at school. And throughout my life!
They make periods so much more easy - it feels less like I am on one as it's so much less disruptive not having anything in me or in my knickers and not having to think about changing throughout the day.
These are really comfy and the customer service I received when I had an issue with Royal Mail (no fault of Wuka) was exceptional.
I have now ordered another two pairs to try other styles and for different flows.
8 December 2025
Unprompted review
Reply from WUKA
Hi Holly,
Thank you for sharing such heartfelt and positive feedback. It’s truly rewarding to hear how WUKA pants have made a meaningful difference in your experience🥰🥰. We’re proud to offer products that bring comfort and confidence, especially when it comes to such an important part of daily life😍.
We’re also glad our customer service could support you through the Royal Mail issue. Your continued trust and enthusiasm inspire us to keep delivering the best.
If you need any assistance with your new orders or have questions, please don’t hesitate to reach out.
Warm regards,
The WUKA Team 🌸
I had a problem with a style and Rezi…
I had a problem with a style and Rezi went out of the way to solve it for me which I really appreciate. I've used WUKA for years and they are much more comfortable than disposable products and have a good ethical standing.
29 November 2025
Unprompted review
Reply from WUKA
Hi Katie,
Thank you so much for your thoughtful feedback🥰. We are delighted to hear that our team was able to assist you and that you continue to find WUKA products both comfortable and aligned with your values😍.
Your loyalty means a great deal to us, and we remain committed to maintaining the high standards you expect.
Best Regards
The WUKA Team 🌸
Great customer service!
I was in the market for more sustainable period products and after weeks of research decided to give WUKA a try. I was a bit apprehensive about ordering since the company was based out of the UK and I wasn’t sure how straightforward the ordering process would be. I finally decided on a brief ordered them, loved the way the product felt but they didn’t fit. I initially reached out to see if I could exchange them and Rezi was very kind and informative. She walked me through the exchange process and answered any questions I may have had at the time. Ultimately I decided to keep them due to shipping being so expensive to return my initial order. Rezi’s customer service won me over and I decided to place another order and gift the original set I purchased, to friends and family that were interested in trying them. I’m was and still am throughly impressed with the professionalism and courtesy from this brand!
27 November 2025
Unprompted review
Reply from WUKA
Dear Cierria,
Thank you so much for taking the time to share your experience😍. It truly means a great deal to us. We are delighted to hear that you felt supported throughout the process, even with the challenges of international shipping. Your kindness, patience, and willingness to explore our products are greatly appreciated. ✨
It’s wonderful to know you’ve decided to gift your original set to friends and family — such a thoughtful gesture. 🎁 We’re honoured to have earned your trust, and we’re committed to continuing to deliver the level of care and quality you experienced. ❤️
If you ever need anything at all, we are always here to help.
Warmest regards,
The WUKA Team 🌸
Great service from Rezi
I ordered the wrong sizes and Rezi could not have been more helpful with arranging to exchange and keeping me in the loop.
I’m very happy with the customer service and quality of the products. Ordered swimwear and period pants.
3 December 2025
Unprompted review
Reply from WUKA
Hi Elisse,
Thank you so much for your kind words and wonderful feedback😍! We’re thrilled to hear you had a positive experience with the exchange process and that you’re happy with both our customer service and product quality.
It was our pleasure to support you, and we look forward to serving you again soon!
Best regards,
The WUKA team 🌸
Thank you Wuka!
Wuka have been absolutely brilliant in terms of product and customer service. I had an issue which was immediately rectified and I have to give a shout out to Rezi in the customer service team for their support and kindness. A brilliant product and will be ordering more!
24 November 2025
Unprompted review
Reply from WUKA
Hi Jo,
Thank you so much for your wonderful feedback ☺️ ! We’re delighted to hear you’re happy with both the product and our customer service ❤️ . We’re grateful for your kind words—it truly means a lot.
We look forward to supporting you with your future orders!
Warm regards,
The WUKA Team 🌸
Good products, terrible returns policy! #573200
I ordered several items a few weeks ago and later realised I didn’t need them all. When I went to the WUKA website to start a return, I was surprised by how complicated the process was — and disappointed to find out that customers have to pay for returns, even within the UK. While the products themselves are great, the returns experience has really put me off ordering again.
25 November 2025
Unprompted review
Reply from WUKA
Hi Sarah,
Thank you so much for your honest feedback and for your kind words about our products. We truly appreciate it. While we do offer free delivery on all orders and provide free exchanges, our returns policy does specify that postage costs for returns are only covered when the return is due to an error or fault on our part.
We completely understand that this can feel disappointing, and we sincerely appreciate your understanding. Please rest assured that we have reached out and resolved the matter for you.
Please know we’re always here to help if you need any further support.
Warm regards,
The WUKA Team 🌸
Amazing
I have been a WUKA customer for the past three years and love them. They have changed the way I manage my period and came in really handy when I unfortunately experienced a miscarriage.
I have just received the advent calendar and after a little hiccup with one item being sent wrong, which was rectified immediately I am looking forward to opening each door to see what’s inside.
I would highly recommend this company and have done many times to friends, family and work colleagues.
Thank you to all the lovely people who are part of the WUKA workforce.
24 November 2025
Unprompted review
Reply from WUKA
Hi Becky,
Thank you so much for your heartfelt words! 🌟 We’re truly honoured to have supported you through such important moments. Your recommendation means a lot to us. 💖
Enjoy every surprise in the Advent calendar! 🎁✨
Warmest wishes,
The WUKA Team 🌸
Customer service is outstanding
A brilliant, sustainable alternative to other period products. Wuka lead the way with their inovation and education. My daughter has used their period pants since her first period and we both love them. We've added swimming costumes and more pants to the collection as time has gone on and my daughter is confident to swim and do sport throughout her period as a result. If I've had a problem I've contact Wuka and their customer service is outstanding. They communicate swiftly and take action to rectify anything with no fuss. I highly recommend.
21 November 2025
Unprompted review
Reply from WUKA
Hi Claire,
Thank you so much for your wonderful review! It’s truly inspiring to hear how WUKA has supported your daughter’s confidence and active lifestyle. 🌟
We’re proud to provide products that make a real difference and are grateful for your kind words about our customer service. Your recommendation means a lot to us!
Warm regards,
The WUKA Team 🌸
Excellent product and great support…
Excellent product and great support team. My daughter feels so confident wearing wuka products. I will definitely be purchasing more products
8 November 2025
Unprompted review
Reply from WUKA
Hi Louise,
Thank you for your lovely feedback! 😊 It’s wonderful to hear that WUKA products have boosted your daughter’s confidence. 🌟 We look forward to supporting you with more great products in the future.
Warm regards,
The WUKA Team 🌸
Brilliant service by the WUKA team
Brilliant service by the WUKA team. Had 2, different issues with the same order, the team dealt with the issues so professionally, they were polite and very helpful. Would always recommend, and defo buy again
16 November 2025
Unprompted review
Reply from WUKA
Hi Zay,
Thank you for your kind words! 🌟 We’re delighted to hear our team could assist you promptly and professionally. Your recommendation means a lot to us ❤️ !
Looking forward to serving you again soon.
Best regards,
The WUKA Team 🌸
I love the product
I love the product - and the customer service was quick and friendly and helpful would highly recommend !
19 November 2025
Unprompted review
Reply from WUKA
Hi Rosa,
Thank you so much for your kind words😍! We’re delighted to hear you love the product and had a positive experience with our customer service🥰.
We truly appreciate your recommendation🙏🏻
Warm Regards
The WUKA Team 🌸
I wish I hadn’t spent so much money on this shit product
I have had my wuka period pants for more than a year, and I just hate them to be honest. I have a heavy flow and bought the ones for the heaviest flow. First of all they slip at the glued lining. But the worst part is that they don’t get really clean and that they don’t hold half of what I expected. I flood them every time, and they are not in any way leak proof. They leak out the side and through all the layers strait into my pants. And even when they’re freshly washed they stink. It’s horrid. It’s the worst period pants I have tried. I wash them exactly the same way as I wash my cotton period pants from sloggi, and those don’t smell and they actually get clean. The wuka ones just don’t get clean and leak all over. I wish I hadn’t spent so much money on this shit product.
17 November 2025
Unprompted review
Reply from WUKA
Hi Amalie,
We are sorry to hear this — it’s absolutely not the experience we want you to have. We’d like to look into this properly and support you with a resolution.
Please email us at hello@wuka.co.uk with your order number and photos of the issue so we can investigate and help you directly.
Warm Regards
The WUKA Team 🌸
Love Wuka products
Love Wuka products, excellent customer care too. Had a small issue with last batch I ordered and they were very helpful and exchanged the items. Would highly recommend
6 November 2025
Unprompted review
Reply from WUKA
Hello Louise,
Thank you so much for your lovely feedback😍! We’re delighted to hear you love our products and that our team could quickly resolve the issue for you🥰🥰. Your recommendation means a lot to us🙏🏻 — we truly appreciate your support!
Warm regards
The WUKA Team 🌸
Prompt response,Great communication throughout
Great communication throughout the order process . Prompt response to my query . updated me and showed me by email that this issue that I’d put an incorrect address down was now sorted . Thank you Prava at team wuka
26 October 2025
Unprompted review
Reply from WUKA
Hi Andrea,
Thank you for your kind words😍! We’re delighted to hear that Prava and the team provided prompt and clear communication throughout your order. Your satisfaction is our priority, and we truly appreciate your feedback🥰🥰. Looking forward to assisting you again soon!
Warm Regards
The WUKA Team 🌸
Wonderful communication
It was pleasure to communicate with Rezi. Brilliant customer service!
Wish you all the best!
2 November 2025
Unprompted review
Reply from WUKA
Hi Velika,
We truly appreciate your wonderful feedback🥰! It’s rewarding to know our communication and service met your expectations. Thank you for your kind words and support❤️
Warm Regards
The WUKA Team 🌸
Absolutely brilliant!
Absolutely brilliant!
These were perfect for my tween daughter. I will be ordering more. Thank you Wuka!
6 November 2025
Unprompted review
Reply from WUKA
Hi Craig,
Thank you for your fantastic feedback😍! We’re thrilled to hear the products were perfect for your daughter. We look forward to helping you with your next order❤️. Thanks again for choosing WUKA🥰
Warm Regards
The WUKA Team 🌸
Great customer service
Great customer service! I ordered a multipack and the 10% off code didn’t come through in time so I contacted Wuka and they applied it in retrospect for me which was so kind of them (someone called Rezi helped me). I’ve had their period pants for years and they’re great, and such a nice alternative to tampons or pads (and much better for the environment!).
3 November 2025
Unprompted review
Reply from WUKA
Hi Sophie,
Thank you for sharing your experience😍! We’re glad we could promptly assist with the discount, and it’s wonderful to hear you’ve trusted our period pants for years❤️. We truly appreciate your support and commitment to a more sustainable choice🙏🏻. Looking forward to continuing to serve you🥰🥰!
Warm Regards
The WUKA Team 🌸
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.