Xenaknits Reviews 309

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The needle bar replacement sponges are excellent, These save a considerable amount of money and are ecologically better than replacing the whole metal bar each time. Easy to use, if a little messy wh... See more

Company replied

Rated 5 out of 5 stars

Thank you for your prompt service and delivery , having just resurrected my toyota knitting machine after many years, was so was really pleased that I could still get parts for it ,it fitted perfect... See more

Company replied

Rated 5 out of 5 stars

I bought a do-it-yourself replacement spongebar kit, for my Brother KH950i knitting machine, I watched the video on the website and gave it a go. Item was well priced, arrived quickly, was well wrappe... See more

Company replied

Rated 5 out of 5 stars

This sponge bar made my knitting machine work!! Can't believe the difference, was very easy to apply with clear instructions how... delivery super fast, and price was way cheaper than any others I'... See more

Company replied

Company details

  1. Yarn store
  2. Wool Shop

About Xenaknits

Written by the company

We are an ethical family business based in the beautiful British Cheshire countryside, offering a fabulous range of high quality yarns, knitting machine sponge kits and needles.

Xenaknits.com started out as a small retail knitting market stall, selling only a few knitting yarns, evolving into a website supplying knitting products around the world.
Because of our exceptional customer service, business stability and fast delivery times, are all contributing to the successful growth of xenaknits.com. Also, we often go above and beyond to help customers because we care about you, our customer.

Whenever possible, we try to stock yarns from ethical sources, such as Fair Trade spinners and knitting yarn dyers.

With some of our Turkish yarns we buy direct from the artisan spinning families, this enables the people who make the yarns to benefit from the product they are producing.

We sell the world-famous award-winning Zuusco sponge bar kits for knitting machines. Maybe you need replacement needles for your knitting machines. We have them in stock, too.

One of the most common questions we are asked is where did the name come from? We had a lovely dog who died of cancer, so we named the business after her, very sad, but we wanted a way to remember her.

We have always loved knitting and yarns, and we hope you visit our website.

Love Knitting - Love Yarn

Contact info

4.9

Excellent

TrustScore 5 out of 5

309 reviews

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Rated 5 out of 5 stars

Sponge bar, perfect

Thank you for your prompt service and delivery , having just resurrected my toyota knitting machine after many years, was so was really pleased that I could still get parts for it ,it fitted perfect and instructions were very clear ,now just got to remember how to use it again. Thank you
M green

15 December 2020
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Reply from Xenaknits

Thank you for the 5 star review.

We are sure you will remember how to use the knitting machine and knit some wonderful designs with it.

Thank you and stay safe.

Rated 5 out of 5 stars

Really pleased

Clear and helpful instructions to fit a sponge bar on a knitting machine

15 December 2020
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Reply from Xenaknits

Thank you for the 5 star review.

We are happy that the instructions were clear and helpful.

Thank you and stay safe.

Rated 5 out of 5 stars

Very quick and efficient…

Very quick and efficient service,thanks. Delighted that the replacement adhesive sponge bed Fitted perfectly in my 40 year old Knitmaster 326.

15 December 2020
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Reply from Xenaknits

Thank you for the 5 star review.

Amazing how old knitting machines are and how they can be revived.

Thank you and stay safe.

Rated 5 out of 5 stars

Order processed and delivered very…

Order processed and delivered very quickly. Thank you.

11 December 2020
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Reply from Xenaknits

Thank you for the 5 star review.

We are pleased you are happy with the speed of delivery and the processing.

Thank you and stay safe.

Rated 5 out of 5 stars

no problems

Haven't fitted this yet but it came with no problems

8 December 2020
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Reply from Xenaknits

Thank you for the 5 star review.

We are pleased it arrived with no problems.

Thank you and stay safe.

Rated 4 out of 5 stars

Does what it says

Does what it says, took 5 days to arrive, but that was ok.

6 December 2020
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Reply from Xenaknits

Thank you for the review.

We are puzzled by the 4 stars because this indicates a negative experience.

Please contact us to discuss any issues you may have had.

Thank you.

Rated 5 out of 5 stars

This kit for renovating the knitting…

This kit for renovating the knitting machine sponge bars is superb. So easy to do. Even I can do it. A really good price and what a saving on buying new ones. Very impressed.

2 December 2020
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Reply from Xenaknits

Thank you for the 5 star review.

We are pleased you found the kits superb.

Thank you and stay safe.

Rated 5 out of 5 stars

Sponge bar

We received the order in good time, there was a query which was answered very quickly. very pleased with the whole transaction. Customer service was excellent. good work.

30 November 2020
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Reply from Xenaknits

Thank you for the 5 star review, we really apprediate it.

We are pleased we were able to help answer your query.

Thank you and stay safe.

Rated 5 out of 5 stars

Prompt service securly delivered …

Prompt service securly delivered although l think l was sent the wrong sponge for the retaining bar. l will have to cut the actual sponge down and see if it fits in easily...

I have since had a response from Tracy. It was the correct sponge and she suggested what l was doing wrong it worked. Silly me.

Thank you.

27 November 2020
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Reply from Xenaknits

Thank you for the 5 star review.

If you have any issues please do email us and will will help you in anyway we can.

Thank you and stay safe.

Rated 5 out of 5 stars

Spongebar kit for SK150, but modified to use on SK120!

I received what I had ordered 5 days after placing the order (which included a weekend). I ordered the SK150 spongebar set having seen the pictures and watched the helpful videos. I was able to slice it in half lengthwise with a craft knife so that it fitted an ancient SK120 machine metal guide. It was a bit fiddly but so far it seems to work OK.

26 November 2020
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Reply from Xenaknits

Thank you for the 5 star review.

I am glad the sponge worked out for you.

Thank you and stay safe.

Rated 5 out of 5 stars

Perfect Sponge Bar Kit

This sponge fitted my Brother knitting machine perfectly and was a bargain. Xena Knits have produced an instructional video to ensure you can fit it into the sponge bar correctly, which I found extremely helpful. Thank you Xena Knits.

26 November 2020
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Reply from Xenaknits

Thank you for the 5 star review.

We are pleased the instructional video was useful and we are also happy your knitting machine is working again.

Thank you and stay safe.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good product and friendly people

25 November 2020
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Reply from Xenaknits

Thank you for the 5 star review.

We are pleased your order arrived promptly. Thank you for the kind words.

Thank you and stay safe.

Rated 5 out of 5 stars

Items arrived very promptly and as…

Items arrived very promptly and as described. Good value and clear instructions on use enclosed

18 November 2020
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Reply from Xenaknits

Thank you for the 5 star review.

We are pleased your order arrived promptly and the instructions were clear.

Thank you and stay safe.

Rated 5 out of 5 stars

Good value, excellent customer service

Arrived quickly, along with detailed instructions on how to fit new sponge strip in knitting machine.

16 November 2020
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Reply from Xenaknits

Thank you for the 5 star review.

We are pleased your order arrived quickly.

Thank you and stay safe.

Rated 5 out of 5 stars

Did as expected

Did as expected. Goods delivered and all good. Thanks.

13 November 2020
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Reply from Xenaknits

Thank you for the 5 star review.

We are happy all is good.

Thank you and stay safe.

Rated 5 out of 5 stars

Like the personal touch makes a…

Like the personal touch makes a difference put them in mind to order from them again

10 November 2020
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Reply from Xenaknits

Thank you for the 5 star review.

We are so so pleased you like the personal touch.

Thank you and stay safe.

Rated 5 out of 5 stars

Needle bar replacement sponge

The needle bar replacement sponges are excellent, These save a considerable amount of money and are ecologically better than replacing the whole metal bar each time. Easy to use, if a little messy when cleaning the old sponge out. But persevere, its worth it to have a like-new experience when knitting. I have kept a few old bars over the years, and replace several songes at once so that I only have to do the messy bit every so often. I find an old carpet roll is a good way of storing the newly-sponged bars ready for use.

2 November 2020
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Reply from Xenaknits

Thank you for the 5 star review.

We are pleased you found the replacement sponge kits excellent and you are helping the environment too.

Thank you and stay safe.

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