Xhunter Australia Reviews 90

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products and the competitive pricing, often highlighting the excellent value received. Many people also commend the speedy delivery service, noting that items arrive quickly and are well-packaged. The overall purchasing process is frequently described as easy and efficient, with good communication throughout. However, some customers were dissatisfied with the delivery times, experiencing long waits or issues with items being out of stock despite being listed as available. A few other people also felt that the service was problematic, citing issues with damaged products upon arrival, difficulties with returns for faulty items, and a lack of clear communication regarding order status or resolutions.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting great variety, good quality, and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the swift and extra... See more

Service

Customers had ambiguous experiences with service. Many reviewers praise the prompt and excellent service,... See more

Order

Users describe ambiguous interactions with order. Many customers report positive experiences, highlighting... See more

Price

Reviewers highlight positive aspects of price. Many customers consistently praise the great and competitive... See more

Based on these reviews

Rated 4 out of 5 stars

Product are mostly high end quality, prices are competitive but lost a star for long waits in delivery. This day and age 2 weeks plus for delivery is not an acceptable.

Company replied

Rated 4 out of 5 stars

Ordered as a Christmas present and item available on website but not in stock so still waiting on delivery. Has been shipped as of yesterday. Happy with communication regarding order & given options t... See more

Company replied

Rated 5 out of 5 stars

Not sure why some people say their service is bad — I’ve placed 12 orders with XHunter over the past 4 years and never had any issues with prices or service. Sometimes they split the order into tw... See more

Company replied

Rated 5 out of 5 stars

Ordered Vector Optics scope on Wednesday, intransit by Thursday delived to Queensland Tuesday using their poverty post option. Got exactly what I ordered plus a bonus gift in a time that would be expe... See more

Company replied


Company details

  1. Hunting Shop
  2. Outdoor clothing and equipment shop

Written by the company

XHunter Australia is your ultimate one-stop online store for premium hunting, shooting, and outdoor adventure gear. Proudly Australian-owned and operated, we’ve been serving the local hunting and outdoor community with high-quality, affordable equipment for years. From rifle scopes, gun safes, and shooting accessories to camouflage clothing, camping gear, and survival tools, we offer one of the most extensive product ranges in the industry. Our mission is to provide hunters, sport shooters, and outdoor enthusiasts with reliable gear at unbeatable prices. We partner with trusted brands like Allen, Spika, Ridgeline, MTM, and Leupold, ensuring that every product meets the highest standards of performance and durability. At XHunter, we’re not just about gear—we’re about service. We offer fast nationwide shipping, secure checkout, and dedicated customer support through email and WhatsApp. With thousands of positive reviews and repeat customers across Australia, we’ve built a reputation for trust, value, and convenience. Whether you’re gearing up for your next hunting trip, setting up a new gun safe, or looking for outdoor survival essentials, XHunter Australia has you covered. Shop smarter, shoot better, and explore further—only at XHunter.com.au.


Contact info

4.1

Great

TrustScore 4 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Awful experience

Made an order, they told me there was an issue with processing the transaction and after they "refund" my money, which I still waiting for it (it's been over a month). Naver had that issue before with any other store

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Always great to deal with.

I’ve been a customer for the past 5 years now and have had nothing but excellent service from Xhunter. Items always arrive within a few days and are always correct. Thank you for your your great service Xhunter.
Highly recommended!

12 February 2026
Rated 5 out of 5 stars

XHunter the Best

Can always find what I am after at a good price with prompt delivery and excellent communication.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

You need better and honest customer service

I ordered an expensive Leupold scope lens cover. I liked the unit, operated as intended, first time everytime.
Ordered a second one, the unit is not operating the same. Doesn't open and close in the same motion, gets jammed. You need to basically realign the switch mechanism for it to shut, which takes it from a one step process to two step process. Disappointed in the assistance provided from xhunter, tried to talk me out of returning the item from the get go and the distributor for Leupold products NIOA who said operating as intended, but provided no evidence of how it was tested. It operates differently on a scope than it does in the hand. Buyers beware, xhunter does not like you to return faulty products, they don't have a phone number you can call. Its all on whatsapp and they take hours to days to respond. Very frustrating as a buyer from spends a lot of money on quality products, I won't be buying from them again.

24 January 2026
Unprompted review
Xhunter Australia logo

Reply from Xhunter Australia

Hi Rennick Rogers

We are disappointed to read this review, as we have been actively assisting you with this matter and have already provided a free, prepaid return label for your item to be officially assessed.

To maintain 100% transparency and show exactly how this case was handled, we have uploaded all our communication logs, the video you provided, and the official distributor's assessment to a public folder. We invite anyone reading this to copy and paste the link below into their browser to see the facts:
drive.google.com/drive/folders/10R0EegQ9vlMQbIEJPgpAkVlveJkM4XBy

To clarify the situation based on the evidence provided in the link:

1. The Product Feature: After you sent us a video of the "fault", we immediately forwarded it to NIOA, the official Australian distributor for Leupold. Their Senior Customer Service Consultant confirmed in writing that the cover is operating exactly as intended and that there is no return spring fitted to this specific lever by design. We simply relayed this technical information to you.

2. The Return Process: We never tried to talk you out of returning the item. We simply followed Australian Consumer Law (ACL). We advised you that the item needs to be physically inspected by the manufacturer to declare a "major fault" before a replacement or refund can be issued. We then generated a return-paid shipping label entirely at our cost so you could send it back for this exact official inspection.

3. Response Times: You initially emailed us on Saturday, Jan 24th, leading into the Australia Day long weekend. We replied immediately upon our return on Tuesday, Jan 27th, after consulting with the distributor. Since then, we have responded to your emails promptly, as shown in the chat logs.

We understand it is frustrating when a new product feels different from an older one you own, but we must rely on the manufacturer's technical specifications.

Regards,
The Xhunter Support Team

Rated 5 out of 5 stars

Fast and easy

Fast and easy, good product at a good price.

5 March 2026
Unprompted review
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

Rated 5 out of 5 stars

Website easy to use.

Website easy to use.
Always friendly when have had to phone and always helpful.
Great products and quick delivery with updates when there are any issues

2 March 2026
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

Rated 5 out of 5 stars

Excellent communication and service…

Excellent communication and service from you amazing people. very quick delivery

11 January 2026
Unprompted review
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

Rated 5 out of 5 stars

Good and value

Good and value. Not bad .ok

2 February 2026
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

Rated 5 out of 5 stars

Easy checkout and fast delivery time

Easy checkout and fast delivery time

2 February 2026
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

Rated 5 out of 5 stars

Good prices

Good prices, normally very quick delivery. Saved heaps on many products I have purchased.

31 December 2025
Unprompted review
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

Rated 5 out of 5 stars

Trigger locks

Ver quick service and good postage time arrived very quickly

22 December 2025
Unprompted review
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

Rated 4 out of 5 stars

Berretta vest

Ordered as a Christmas present and item available on website but not in stock so still waiting on delivery. Has been shipped as of yesterday. Happy with communication regarding order & given options to cancel or change order.

16 December 2025
Unprompted review
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

Rated 5 out of 5 stars

Shipping was super quick and smooth

Shipping was super quick and smooth! Got my gear from XHunter in no time — way faster than I expected. The Earmor earmuff is awesome, comfy as and works a treat. Cheers guys, top service! 🇦🇺💪

10 October 2025
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

Rated 5 out of 5 stars

Honestly I have brought a decent amount…

Honestly I have brought a decent amount of equipment from Xhunter Australia and have never had any problems, everything has arrived in new shop condition the only issue is being in the West it takes a bit longer to arrive.

6 December 2025
Unprompted review
Xhunter Australia logo

Reply from Xhunter Australia

Thank you so much for your wonderful review — it truly means a lot to us. We’re deeply grateful for your trust, and we hope more customers like you will continue to share genuine experiences. Your support gives us the motivation to keep improving every day. Thank you again — we look forward to serving you on your next order. Warm regards, Xhunter Team

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