X Jewellery Reviews 

579
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the jewelry is beautifully crafted, lightweight, and very comfortable to wear for any daily occasion. People really enjoy the vibrant colors, the solid construction of the items, and how easy it is to personalize designs. Buyers also appreciate the exceptionally fast shipping service, the wonderful product selection, and the joyful unpacking experience provided. Some reviewers were not happy with specific delivery and order fulfillment issues. A few consumers experienced frustrating delivery delays, noting that incorrect items were shipped out or parcels failed to show up.

What people talk about most

Product

Clients share positive opinions on product, highlighting that items are beautifully made and versatile.... See more

Quality

Users describe positive interactions with quality, noting that everything is solid, beautifully made, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super fast shipping and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that items are superb, easy to... See more

User experience

Reviewers highlight positive aspects of user experience, noting that products are solid, beautifully made,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this brand by accident and I’m so glad that I did. I have really delicate skin and small wrists and to find a bracelet I can adjust myself, that looks fabulous, is soft, with funky colours and c... See more

Rated 5 out of 5 stars

Great customer service. The jewelry is beautiful and well made. Love the detail. I have already placed my third order, I have shared this experience with my best friends and family. Love this company... See more

Rated 5 out of 5 stars

Reviews that I leave are either for something really disappointing or really exceptional. My experience with X Jewellery is the latter. I am currently about to place my 3rd order since May 2025 and... See more

Rated 5 out of 5 stars

I have owned X jewellery for many years. I love the customizabiltiy of it. The colorful rubber X rings are inexpensive, unique, and allow my bracelet to match my outfits. However, if I want just a sil... See more


Company details

  1. Jewellery shop

Information provided by various external sources

Forget staid, boring and conformist. Say goodbye to mere decoration. X Jewellery is a range of composable bracelets for women who march to their own drumbeat. Unlike many of the modular link bracelets on the market, the X Jewellery range is founded on the classic anchor chain – a symbol of strength - chosen to reflect bold women who see fashion as a form of expression. Like a self-portrait for your wrist, each composable bracelet is comprised of a set of links chosen by you to tell your unique story.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

579 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(579)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the products from this company

Love the products from this company! They are just as represented, mix and match available, and just the right thing to take your arm from casual (the rubber links) to elegant (locks and charms)! Price point is amazingly affordable to buy a few to compliment your favorite wardrobe colors!

19 May 2023
Unprompted review
Rated 5 out of 5 stars

Everything top

Very beautiful links, great customer service, fast shipping, everything top! Thank you X Jewellery!

4 May 2023
Rated 5 out of 5 stars

Wonderful concept and great shop

Wonderful concept and great shop
Individual links allow you to build a one-of-a-kind bracelet or necklace. The choice of links is amazing, and you can swap and change in the blink of an eye. Easy and fun!

4 May 2023
Unprompted review
Rated 4 out of 5 stars

Lovely versatile yewellery

Lovely versatile yewellery, easy locks you can open and close with one hand.
Kind en responsive customer contact service. Just stop sending so much email during the week and you’ll be a perfect five star.

15 March 2023
Rated 5 out of 5 stars

Lovely service, beautifull bracelet

I bought my first bracelet a week and a half ago. It was send to me real quick, within a week. I got a lovely e-mail with humor to thank me for purchasing my bracelet.
The bracelet appeared to small for my wrist So I ordered an extra link. And this was also send to me within a week. Both bracelet and link were really nice packed, like they were a gift.

I am already checking the website to buy another bracelet.

21 March 2023
Unprompted review
Rated 1 out of 5 stars

Arnaque !!

Arnaque !!! A fuir !!!
when you have French customers have the professionalism to answer in French !! you are scammers my order 402-9276702-8729138 cannot be found first it is marked delivered, whereas I never received it then I claim they tell me you will receive it with a link to follow the order a link that does not does not work!!!! you can add opinions yourself in France you are grilled !!

Surtout ne dites pas que mon nom n' apparaît dans aucun fichier c' est mon un pseudo internet guignols ensuite dire que d' un coup vous ne voyez pas de quoi est pire que de la mauvaise foi arnaquer un jour arnaquer toujours !! Mefiez vous Vnox jewellery

14 February 2023
Unprompted review
X Jewellery logo

Reply from X Jewellery

Dear Khla,

It seems clear to us that your review belongs to another company, and not X Jewellery.
I see you use the name Vnox jewellery in your review. This is not us.

First, the order number you have provided is not one of ours. Our order numbers begin with the letters "XJ" followed by four digits.
Second, we could not find any customers in our system with the name of Khla.

If you still believe you have placed an order with us, then please reach out to info@xjewellery.com with a valid order number and the name which the order was placed with.

If that is not the case I would kindly ask you to remove this review to xjewellery.com and find out which company you actually placed an order with.

Best regards,
Team X Jewellery

Rated 5 out of 5 stars

Beautiful blue

Loving this new beautiful blue I gifted my daughter for her birthday. As huge Cubs fan we were excited to see this color to wear with cubs jerseys and sweatshirts. I added the bronze heart for our love of the game.

2 March 2023

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