Xoom, A PayPal Service Reviews 178,218

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 123,668 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, noting that money transfers are often completed in minutes. Many appreciate the ease of use, finding the app and website simple to navigate, which makes sending money internationally a straightforward process. However, some people mentioned concerns regarding the pricing structure, with a few feeling that the fees for transactions have become too high or that exchange rates are not always favorable. There were also occasional reports of issues with promotional offers not being honored and some confusion regarding transaction charges.

What people talk about most

Service

Users describe positive interactions with service. Customers consistently praise the service for being fast,... See more

Payment

Clients share positive opinions on payment, frequently highlighting the speed and ease of transactions. Many... See more

User experience

Customers had positive experiences with the user experience. Many reviewers consistently praise the app and... See more

Price

Customers consistently note ambiguous experiences with price. Some reviewers find the fees reasonable,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Using it for more then 8 years they being always on time ,but this last year the are faster then ever money arrives with 20 minutes

Rated 5 out of 5 stars

Great job, as usual, no problem at all. We like XOOM, keep it up. Xoom is the best sevice which we're doing bussiness for years. Strongly recommended Thank you

Rated 5 out of 5 stars

Seamless transaction! Thank you for making this experience so easy. It’s nice to feel taken care of.

Rated 5 out of 5 stars

This makes it very easy to transfer monies between my accounts in minutes. One of checking accounts doesn’t Zelle or Venmo so this works great for me!


Company details

  1. Money transfer service
  2. Financial advisor

Written by the company

Trusted by millions. Fast, secure, and affordable money transfers — powered by PayPal, at the speed of Xoom. Send money to over 150 countries from the United States, Canada, Australia, Europe, and the UK with flexible and convenient options, including: Bank and debit card deposits; Mobile wallet transfers (UPI, PIX, Mercado Pago, GCash, and more); Cash pickup and home delivery; and, Mobile phone reloads. When sending money to friends and family, every cent counts. We’ll show you the exact fee and the amount they'll receive before you hit send. Fees and limitations apply. Our security measures, including data encryption and 24/7 fraud monitoring, help safeguard your transactions and keep your full financial info secure every step of the way. Count on our dedicated team. We have customer service centers across the globe with support in multiple languages. Since 2001, millions of customers have relied on Xoom to send money around the world. Popular delivery options Send money directly to major partners across key corridors: Mexico: OXXO, Elektra, BanCoppel, Mercado Pago, Spin by OXXO, BBVA, Banco Azteca, Banorte India: HDFC, PNB, Axis Bank, YES Bank, Muthoot Finance, Manappuram Finance Philippines: BDO, BPI, PNB, Cebuana Lhuillier, M. Lhuillier, GCash, Coins, PayMaya, GrabPay, and door-to-door delivery

Fast, secure, and affordable online money transfers

Written by the company

Send money to Mexico
Send money to the top cash pickup locations and banks throughout Mexico, such as Oxxo, Elektra and BanCoppel. Transfer money directly to Mercado Pago and Spin by OXXO mobile wallets. Make bank deposits to all major banks, including BBVA (Bancomer), Bancoppel, Banco Azteca and Banorte.
Send money to India
Make UPI and bank deposits to all major banks, including HDFC Bank, PNB, Axis Bank and YES Bank. Send money to the top cash pickup locations and banks throughout India, such as Muthoot Finance and Manappuram Finance.
Send money to the Philippines
Send money to the top cash pickup locations and banks throughout the Philippines, such as Cebuana Lhuillier and M. Lhuillier. Make bank deposits to all banks, including Banco de Oro (BDO), Bank of the Philippine Islands (BPI) and Philippines National Bank. Transfer money directly to mobile wallets, including Coins, U-mobile, GCash, PayMaya and GrabPay. You can even go for door to door delivery service right to your recipient's front door with Signed and Delivered (S&D). Deposit directly to a bank account in the Philippines by quickly entering your recipient’s debit card number. The money will be deposited into your recipient’s bank account – like a bank deposit. Funds are typically deposited in minutes. Available only to US senders who are sending to eligible debit cards. Fees, limits and other holds may apply.
Send money to Guatemala
Send money for cash pickup and bank deposit to the top pickup locations and major banks in Guatemala, including Banrural and Banco Industrial. Deposit directly to a bank account in Guatemala by quickly entering your recipient’s debit card number. The money will be deposited into your recipient’s bank account – like a bank deposit. Funds are typically deposited in minutes. Available only to US senders who are sending to eligible debit cards. Fees, limits and other holds may apply.
Send money to Europe
Fast, secure, and affordable online money transfers to Europe. Choose from a variety of flexible and convenient options for every transfer. Transfer to bank accounts and debit cards. Send cash for pickup. Reload mobile phones. You can send USD from the United States to bank accounts across Europe using Xoom. Supported countries include Germany, France, Italy, Spain, Portugal, Austria, and more. Simply enter your recipient’s bank details and we’ll deliver the money directly to their account.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

178K reviews

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Rated 3 out of 5 stars

I was too hard to send money again

I was too hard to send money again. I tried selecting ‘send again’ and it took me to previous transactions. Whereas it should have (if it were easy) just popped up the page with the persons info and just have me fill in rhe amount. This did not work.

15 May 2026

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