I got a card through this company, and I went to redeem it only to find that they said that there was technical difficulties getting my card. Other companies have gotten the same card instantly. Avoid... See more
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See what reviewers are saying
Really happy with my experience using Xoxoday. The platform works smoothly and made managing orders much easier for us. What stood out the most was their customer service — the team was quick to respo... See more
I would not recommend this company. They are completely unreliable. I ordered a gift card, but after more than three weeks I still haven’t received it. I requested a refund three days after placing... See more
Company replied
Your service is absolutely fantastic. Even in a technical fault where it would have taken 3-4 days you guys resolved it in a day. Hats off to your customer service and care. I would like to say keep i... See more
Company details
Written by the company
Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts 2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries 3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale
Contact info
Xoxoday, 303 Twin Dolphin Dr FL 600 #80, Redwood City, CA 94065, United States, 94065, Redwood City, United States
- 08061915050
- cs@xoxoday.com
- www.xoxoday.com
Breach of guidelines
I had a great experience with Xoxoday.
I had a great experience with Xoxoday.
The platform is easy to use and offers a good variety of gift cards.
Redemption is smooth and hassle-free.
Their customer support is quick and helpful.
Issues are resolved without unnecessary delays.
Overall, I’m very satisfied and would highly recommend Xoxoday.
agent jhansi very direct with my…
agent jhansi very direct with my concern. wait for 2 days and redeem. thank you
Missing reward
My problem on getting my missing reward from YouGov was resolved. XoXoday were respectful in answering my email queries and the best part was it was resolved.
Extremely satisfied because your team…
Extremely satisfied because your team will definitely doing very hard work for customer support
Thanks for your team
I’ve had a great experience with Ipsos
I’ve had a great experience with Ipsos. Their service is genuinely excellent, and they show real commitment to helping their users. I recently encountered a technical issue during my redemption process, but their support team handled it quickly and professionally. The problem was resolved to my complete satisfaction.
Overall, Ipsos is reliable, responsive, and easy to work with. Highly recommended!
Great experience
Quick acknowledgement, timely updates and issue resolution.
Whenever I got issue to get my gift…
Whenever I got issue to get my gift voucher I am always contacted xoxoday costumer care through e mail they solve my issue just in 2 to 3 hours always I am really satisfied with there experience .
Great Support and Quick Response if you…
Great Support and Quick Response if you have concern.
It takes a while to received a reply to…
It takes a while to received a reply to them to investigate but not a day passed and my problem has been solved . Thank you for fast resolution Xoxoday. Keep up the good work!😉👍
Very good experience
Very good experience. At first I was having some problems in payout. After contacting the support through email,it got resolved in 1 day. Support team was very fast to resolve the issue and was very friendly.
They r resolving the issues very…
They r resolving the issues very quickly.
Great experience.
Swift Response and Effective solution
Got a response immediately and my query…
Got a response immediately and my query was solved
One of the worst experiences Ive ever…
One of the worst experiences Ive ever had. I competed in a competition and won money which was given to me as a voucher to Xoxoday. The only way to get access to something similar to cash is an Rewarble voucher. I placed the order and got an email that its been delivered only to click on the link and get the messages that its still being processed. When trying to talk to an agent there go to answer its a vendor issue. So I cancelled and tried again. Same thing. I now have to wait 4 business days to see if this voucher will materialize. Following up with the support team only gets you generic responses with no indication on when the issue will be resolved. Chatting to an agent on the website is pointless as they give you the same generic response

Reply from Xoxoday
Great customer support
I could not figure out how to apply a store voucher purchase code and wrote to the CS team. They very promptly helped me understand the redemption flow, helped me through minor/temporary technical glitches and followed through until I was able to successfully redeem my code. It was very heartening to see them being so proactive, quick and knowledgeable.
The XOXO has excellent service.
The XOXO has amazing support service, they replied to me on time as well as they resolved my issue quickly.
Thank you for quick response and support during my issue, else I would have lost my gift card.
appreciate the assistance provided
My ticket has been followed continuously for almost 30 days, and every feedback was taken and actions implemented accordingly. I am extremely delighted and really appreciate the assistance provided.
Great Variety and Fast Support!
I had a wonderful experience with Xoxoday! They offer an impressive variety of options, which made my selection process super easy and enjoyable. I contacted support by email and received a reply within just 1–2 hours, and my issue was fully resolved the same day. Truly excellent service!
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