I got a card through this company, and I went to redeem it only to find that they said that there was technical difficulties getting my card. Other companies have gotten the same card instantly. Avoid... See more
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See what reviewers are saying
Really happy with my experience using Xoxoday. The platform works smoothly and made managing orders much easier for us. What stood out the most was their customer service — the team was quick to respo... See more
I would not recommend this company. They are completely unreliable. I ordered a gift card, but after more than three weeks I still haven’t received it. I requested a refund three days after placing... See more
Company replied
Your service is absolutely fantastic. Even in a technical fault where it would have taken 3-4 days you guys resolved it in a day. Hats off to your customer service and care. I would like to say keep i... See more
Company details
Written by the company
Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts 2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries 3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale
Contact info
Xoxoday, 303 Twin Dolphin Dr FL 600 #80, Redwood City, CA 94065, United States, 94065, Redwood City, United States
- 08061915050
- cs@xoxoday.com
- www.xoxoday.com
Breach of guidelines
All is well
All is well
Thank you, team
All the very best
Merry X'mas and a happy New Year 2026 !! :)
1 December 2025
Unprompted review
Amazing quick service
17 November 2025
Unprompted review
Xoxoday stores is best platform for…
Xoxoday stores is best platform for voucher redemption and many more...
They provide best customer support as well
I give 5/5 star for services
29 November 2025
Unprompted review
Swift response
29 November 2025
Unprompted review
Offers Large Selection of Rewards and…
Offers Large Selection of Rewards and Gift Vouchers and easy to Redeem
28 November 2025
Unprompted review
Buying giftcard with xoxoday and my experience
Well I need to buy a giftcard for my friend and I somewhere get to know about xoxoday and it's service who search for it and buy a giftcard from it and it's was a great experience instant delivery and easy to buy I have ever experienced and customer support is too notch reply withing hours and more such a great platform if you want to buy gift card
25 November 2025
Unprompted review
Excellent Service
Excellent Service! I had issues with login and my points were not reflecting. The support team responded very quickly, guided me step by step, and resolved the problem in a very simple and helpful way. Truly appreciate their assistance. Thank you
27 November 2025
Unprompted review
Poor customer support in case of problems with vouchers..
I didn’t have any problem with them previously. Now I received a voucher that is not working. The error says that “voucher could not be located”. I tried to use it both in store and online. I reached to them on November 5th. Till now I have no resolution. On Friday 21st I received response to give them 24-48 business hours. The time passed, I don’t have any resolution till now. They are ignoring my email now. I also wrote to them on what’s app with no response.
5 November 2025
Unprompted review
Reply from Xoxoday
Dear Natalia,
Thank you so much for taking the time to share your feedback with us. We’re truly sorry to hear about your recent experience, and we completely understand how frustrating delays can be.
At Xoxoday, we genuinely care about the experience of every customer, and your satisfaction means a great deal to us. We see that the order was cancelled by the supplier, and the refund has been completed from our end.
We have also sent the refund details to you via email.
Your feedback helps us grow and improve, and we remain committed to using it to serve you better in the future. We sincerely appreciate your patience, and we’re here to ensure your future experiences are smooth, timely, and delightful.
If there’s anything more we can do for you, please don’t hesitate to reach out. We’re always happy to help.
Warm regards,
Xoxoday Support Team
I tried using Xoxoday
I tried using Xoxoday, expecting a smooth reward-voucher delivery, but what I got was repeatedly frustrating. Requests for voucher codes kept failing with the same error: "Unable to complete request… please try again after 6 to 48 hours." Despite waiting days, I often never received any codes.
Customer support was basically unhelpful - responses were slow, generic, and didn't resolve my problems. It felt like my order was lost in some broken pipeline.
ie.
On paper, Xoxoday promises a big catalog and "fast delivery," but in reality the process is unreliable. I wouldn't trust them for anything important.
20 November 2025
Unprompted review
Reply from Xoxoday
Dear Helen,
Thank you so much for taking the time to share your feedback with us.
We’re truly sorry to hear about your recent experience, and we completely understand how frustrating delays can be.
At Xoxoday, we genuinely care about the experience of every customer, and your satisfaction means a great deal to us. To check the details, please share the following information:
Ticket ID:
Order ID:
Your feedback helps us grow and improve, and we remain committed to using it to serve you better in the future. We sincerely appreciate your patience, and we’re here to ensure your future experiences are smooth, timely, and delightful.
If there’s anything more we can do for you, please don’t hesitate to reach out. We’re always happy to help.
Warm regards,
Xoxoday Support Team
Resolved my concern
Resolved my concern, quick response to my inquiries. Easy to reach out support.
25 November 2025
Unprompted review
The company has provided exceptional…
The company has provided exceptional assistance in the prompt resolution of my concerns and has always kept me updated on how the resolution is progressing.
27 November 2025
Unprompted review
I love the fact that they gave a…
I love the fact that they gave a listening ear to my complain by not charging me 10% to convert my voucher card to a Generic voucher card. It's was indeed a relief
26 November 2025
Unprompted review
Satisfied Support Experience
They have been really helpful. Although the response were a bit delayed, they were able to respond within the day and resolve my issue really fast.
26 November 2025
Unprompted review
Horrible experience
Unable to complete request. I purchased two codes and I didn't get any because of an error. I need the codes or a refund.
Order Reference ID: 35048212
Order Reference ID: 35048278
26 November 2025
Unprompted review
Reply from Xoxoday
Dear Marta,
Thank you so much for taking the time to share your feedback with us.
We’re truly sorry to hear about your recent experience, and we completely understand how frustrating delays can be.
At Xoxoday, we genuinely care about the experience of every customer, and your satisfaction means a great deal to us. We're happy to let you know that your order has been fulfilled.
Your feedback helps us grow and improve, and we remain committed to using it to serve you better in the future. We sincerely appreciate your patience, and we’re here to ensure your future experiences are smooth, timely, and delightful.
If there’s anything more we can do for you, please don’t hesitate to reach out. We’re always happy to help.
Warm regards,
Xoxoday Support Team
When a Company Works Better Than My Internet
One of the few businesses that truly overdelivers is Xoxoday. Their features are amazing, their platform functions flawlessly, and their support staff responds so quickly that I'm beginning to believe they have superpowers. If only this were how my internet provider operated.
20 November 2025
Unprompted review
The work culture is very healthy and…
The work culture is very healthy and happy. The services are amazing and mostly there is a lot of flexibility.
19 November 2025
Unprompted review
Xoxoday is an easy to use software and…
Xoxoday is an easy to use software and mobile application. I can recognize my coworkers, use the points I've been given to give a coworker an award, and spend points I've been given. It has a huge catalog of redemption options, too!
8 September 2025
Unprompted review
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