The pricing is fair for what you receive. It’s a stylish and functional camera that’s perfect for casual photography. I’m really happy with my purchase.
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Do not buy! Camera quality is terrible even for the price! The camera arrived after 20 days postage… opened the box and the quality is shocking, they advertise the SD card as a SanDisk but it’s a chea... See more
The quality is exactly how every other review says it is, very cheap plastic buttons that seem like they could fall out at any point. Also very strict with the return policy, to the point where you... See more
Company replied
Great Camera, and came exactly on time. I took it to a music festival recently and got some amazing photos. Exactly as described, perfect for what I wanted and great value.
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Do not buy
Do not buy! Camera quality is terrible even for the price! The camera arrived after 20 days postage… opened the box and the quality is shocking, they advertise the SD card as a SanDisk but it’s a cheap Chinese made SD card. I asked to return the camera and a refund and all I got after waiting a few days for a reply was that the refuse to refund. Terrible customer service and I would stay well away
Ordered it before a trip to Bali and…
Ordered it before a trip to Bali and came faster than I thought! The free gifts were a nice touch too
Smooth checkout
Smooth checkout, clear communication, and timely delivery. I appreciate how easy everything was. The camera is fun to use and perfect for travel.
The item was securely packed and…
The item was securely packed and arrived without any damage. It has a great feel to it and works exactly as the ad said. Excellent bargain for the money.
The pricing is fair for what you…
The pricing is fair for what you receive. It’s a stylish and functional camera that’s perfect for casual photography. I’m really happy with my purchase.
Customer support responded quickly to…
Customer support responded quickly to my question and helped me right away. The whole process felt professional and reliable. I would happily order again.
I bought a retro digital camera and…
I bought a retro digital camera and it’s exactly what I was looking for. The design is beautiful and it works perfectly for everyday use. Shipping was also faster than expected.
From placing the order to receiving it
From placing the order to receiving it, everything went smoothly. Tracking updates were helpful and accurate. Very professional service
I was pleasantly surprised by the…
I was pleasantly surprised by the quality. The photos have a nice retro feel, and the build is better than I expected. Overall, a very positive experience.
Brought the digital film camera for my…
Brought the digital film camera for my travels in SE Asia and made my life so much easier, instead of having to pull my phone out to take a picture I just used the camera, couldn’t recommend this camera enough if you want a different way of taking photos
4 weeks to arrive. Faulty product. Return and refund refused. Do not purchase!
I purchased this as a gift for my sister but wasn't able to give it to her as it took four weeks to arrive (after being advertised as 3-5 working days) so she had already left on her trip by the time it got here. Having read many reviews, this seems to be a common occurrence for most customers.
After using the camera once, the menu page started to freeze regularly. It got to a point where the only way to return to the camera function was to power it off and on again - something that takes forever because the camera is such poor quality. After reaching out to customer service to request a return, I then provided video evidence which proves the issue. They responded by saying the product was not faulty and will not accept a return or refund. I am appalled by the whole experience and urge people not to buy this product.
Scam company
Ordered a camera mid January and it still has not arrived. Customer service has told me that they can't cancel the order because "it's been handed over to logistics" (irrelevant) and there has been no updates other than that a label has been created 2 weeks ago.
This is definitely a scam company - I have filed a chargeback with my bank and will be reporting the company. Do not order from this company, you can find a good quality digital camera second hand for cheap.

Reply from Xplorenomad
Absolutely awful
Absolutely awful.
This company is terrible.
The products are terrible.
The ordering process had issues, the shipping had issues, the actual items themselves have issues and my order wasn’t correctly packaged.
Bad all around
Customer service did not help what so ever and basically told me there was nothing they could do for me- even though my issues had been vocalized from the get go.
I have been back and forth with them since the beginning of December- it is now February.
So please know that if they comment under this to reach out to them to discuss further- the only further that I will accept is a refund.
Do yourself a favour and don’t do it.

Reply from Xplorenomad
Do not buy
This product is NOT worth the money. It feels cheap, there are many other digital cameras out there that I wish I had bought instead.
Communication was awful. I sent several emails and, despite the website claiming that they would reply within 24 hours, I never received a reply.
Do not buy from this website.

Reply from Xplorenomad
Not worth the money or hassle.
The quality is exactly how every other review says it is, very cheap plastic buttons that seem like they could fall out at any point.
Also very strict with the return policy, to the point where you basically have to not even open the package or else your return will not be valid.
Delivery takes anywhere between 4-6 weeks, as it comes from mainland China.

Reply from Xplorenomad
This is a SCAM
This is a SCAM! The camera you receive does not look like the camera in the photo it has no lego, and plastic cheap and flimsy. The quality of the photo is unbelievable bad, almost like taking a photo of a kids watch camera made by Vtech! £75 waited 4 weeks for a piece of rubbish!

Reply from Xplorenomad
Big scam, horrible customer service. Stay away!
The customer service is horrendous! I waiting a month for my parcel, with no communication from them regarding the delay. When I request a refund the day it was finally delivered, they didn’t accept it. Such a scam, stay clear you’ll regret giving them your money!!!

Reply from Xplorenomad
Extremely misleading advertising.
Extremely misleading advertising.
Retro camera (cheap option) is quite terrible.
The quality of the camera itself is flimsy and feels hollow.
Photos are no where near as good as the videos show - a calculator would take a better photo.
Transferring photos is unclear.
Cbf to return as to be fair - for a camera all in itself it’s not too bad a price but super misleading.
Wouldn’t recommend whatsoever.

Reply from Xplorenomad
Worst quality ever
Worst quality ever, extremely pixelated even after adjusting the settings manually. Not the aesthetic quality as advertised at all. Took over a month to come with no response to emails. Get the Kodak Pixpro FZ55 instead. Not perfect but definitely better, especially on specific modes.

Reply from Xplorenomad
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