While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Xray Glazing provided the custom glazing for our entire house which included windows, doors, sliders and skylights. Our full project brief was difficult as it consisted of custom RAL colour frames, sl... See more

Company replied

Rated 5 out of 5 stars

Honestly I can’t rate this company high enough, my doors were not a straightforward change and involved careful cutting away the old . The transformation is incredible, I now have slick metal doors th... See more

Company replied

Rated 1 out of 5 stars

We hired Xray Glazing (London), run by Shervin, to supply and install windows and skylights at our property. Unfortunately, this has been one of the worst experiences we have had with... See more

Company replied

Rated 5 out of 5 stars

Worked with Sherwyn in the design and build of 4 sets of Crittall doors and a few antique mirrors in our Chelsea home. He was such a pleasure to work with and always aimed to please. The ordering and... See more

Company details

  1. Construction company

Written by the company

Manufacturing and installation of Steel and Aluminium windows and doors and any bespoke glazing.


Contact info

4.1

Great

TrustScore 4 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1st Class Aluminium Windows We had been looking for some black…

We had been looking for some black aluminium replacement doors and windows for our downstairs extension that leads to our garden, and by chance I discovered XRay Glazing not far from where we live.
I spoke directly with the owner Shervin, explaining that we wanted to update our current white UVPC windows with something smarter that would compliment our new modernised garden. Shervin arranged an appointment for me to see their products that were made on site and helped me choose & design exactly what we had been looking for.
The process was completely seamless from the day of ordering to the week of installation.
Shervin’s fitters were exceptional !
Friendly, polite, professional and very knowledgeable about the product they were fitting - nothing was too much trouble.
We are so pleased with our new windows and doors which have enhanced the whole extension and frame our entrance to the garden giving it that wow factor view when you enter the house.
Shervin and his amazing team deserve 5 stars and we would have no hesitation in recommending them in the future.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Serious Issues, Ongoing Legal Proceedings


We hired Xray Glazing (London), run by Shervin, to supply and install windows and skylights at our property. Unfortunately, this has been one of the worst experiences we have had with a contractor.

Following installation, rainwater began leaking through the skylight, causing significant flooding to our ensuite and bedroom. Despite contacting Shervin numerous times by phone and message, we were repeatedly ignored. He only responded after we informed him that we would be contacting Trading Standards.

An appointment was then arranged for him to inspect the issue, however he failed to attend and did not inform us.

We have also been requesting our invoice for over a year, which has never been provided. Due to the lack of response and loss of trust, we instructed a reputable independent window company to inspect the installation. We had specifically ordered and paid for Cortizo windows, however it was confirmed that a cheaper alternative had been installed instead.

When we raised this and again requested the invoice, Shervin stated that he had done the work “for free”, despite the total value being approximately £32,000. This statement is demonstrably false, as we have full payment records showing the money paid directly to him.

It is also worth noting that Shervin only made contact after I sent him a screenshot of a Trustpilot complaint from another customer reporting the same skylight leakage issue, along with the message “I’m not the only one”.

I have retained all messages, photos, and videos relating to this matter, which support everything stated above. Anyone who has previously used Xray Glazing, or is considering doing so, should independently verify that the products installed are what they actually paid for.

We are now in court proceedings regarding this matter.

18 December 2025
Unprompted review
Xrayglazing logo

Reply from Xrayglazing

We are sorry to read this review and do not agree with a number of the statements made.

The windows and rooflights were supplied and installed in accordance with the agreed specification and were completed to a high standard. The installation was in place for approximately two years without any reported issues prior to the concerns now being raised.

When the concerns were raised, we repeatedly requested access in writing to inspect and, if required, rectify the reported items. Unfortunately, access was not granted, which meant we were unable to inspect, diagnose, or carry out any remedial works.

Where water ingress is reported after a significant period of time, there can be multiple possible causes unrelated to the original installation, including natural building movement, sealant deterioration over time, or surrounding roof interfaces. A site inspection is essential before any conclusions can be reached.

Regarding product specification, no substitution was made. The different systems used on the project were discussed, demonstrated, and approved prior to manufacture, including the use of Cortizo for the ultra-slim sliding doors and an alternative approved window system for the remaining windows, which was chosen following review of samples. We categorically deny any allegation of supplying incorrect products.

We remain willing to attend, inspect, and resolve any genuine issues professionally if access is provided. For privacy and legal reasons, we cannot discuss further details in a public forum.

Rated 5 out of 5 stars

Want the best? Don't use anybody else.

I called a lot of companies before I got to X-ray Glazing.
I wanted some large external arched doors made in a certain way. No one could carry out for job for me the way I wanted.
Enter Shervin.
Lovely guy, accommodated us and said he could fulfil exactly what we wanted. It wasn't cheap, but it wasn't extortionate either. We were happy with the price and more happy with the arched steel doors and aluminium windows he had made and installed. His team on install day were great. Friendly, knew what they were doing and very clean workers. Don't hesitate to to use X-ray Glazing.
I'll definitely be using them for any future works and get recommend them enough.

Thanks again!

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Xray Glazing provided the custom…

Xray Glazing provided the custom glazing for our entire house which included windows, doors, sliders and skylights. Our full project brief was difficult as it consisted of custom RAL colour frames, sliding windows, triple glazing, reeded glass, custom steel handles, corner glazing, glass balustrades and an extremely heavy walk-on glass skylight which required a crane. Shervin and his team made it look easy. They are true experts and professional throughout the process. From beginning to end, they are a joy to work with and highly recommend there services to anyone they requires any form of glazing. They treated our house like their own and to me they feel like family! 10/10!

18 January 2024
Unprompted review
Xrayglazing logo

Reply from Xrayglazing

Thank you so much for your kind words and the wonderful feedback on your experience with Xray Glazing! We're delighted to hear that our team could meet the challenges of your custom project, and we appreciate your recognition of their expertise and professionalism. Treating your home like our own is our priority, and it's heartening to know we've left such a positive impression. We look forward to any future opportunities to assist you. If you have any questions or need further assistance, feel free to reach out. Thank you for choosing Xray Glazing!

Rated 5 out of 5 stars

Honestly I can’t rate this company high…

Honestly I can’t rate this company high enough, my doors were not a straightforward change and involved careful cutting away the old . The transformation is incredible, I now have slick metal doors that open and close seamlessly. I really shopped around and found Xray glazing came in at a good price , yes you have to wait a bit to get them made , that’s usual but absolutely worth it. They even put in a cat flap in for my cat 🐈‍⬛.

29 December 2023
Unprompted review
Xrayglazing logo

Reply from Xrayglazing

We truly appreciate your glowing review! It's fantastic to hear that we could successfully handle the challenges of your door transformation. We understand the importance of attention to detail, and we're thrilled that the end result met your expectations. Thank you for highlighting our competitive pricing and your patience in the process. We're delighted to have been a part of enhancing your home, and adding a cat flap is our pleasure! If you ever need further assistance or have more projects in mind, we're here for you. Thanks for choosing Xray Glazing!

Rated 5 out of 5 stars

Excellent Company

Xrayglazing was recommended by a friend of mine, and I am so very glad he did.
From the very beginning to the end the replacement of my old glass roof was faultless.
The Director Shervin was very helpfull in advising the design and followed the project and installation throughout, together with his professional and friendly team.
Very high standards.
I highly recommend this company.

28 September 2023
Unprompted review
Xrayglazing logo

Reply from Xrayglazing

We're thrilled to receive your positive feedback! Thank you for choosing Xray Glazing and for trusting us with your glass roof replacement. It's wonderful to hear that our director, Shervin, and the team met your expectations with professionalism and friendliness. We take pride in maintaining high standards from start to finish. If you ever have more projects or need assistance in the future, we're here for you. Appreciate your recommendation!

Rated 5 out of 5 stars

Great Experience!

Thoroughly impressed by the whole process from my initial enquiry through to delivery and installation of my door. Shervin was very attentive with all communication and a pleasure to deal with. They even installed my door far quicker than I was expecting which was very welcome indeed! Would highly recommend them as a company - the door feels very high quality and robust too. Thank you XRAY Glazing and your team for delivering my dream door to my home - it’s exactly what our hallway was asking for!

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Amazing quality doors which look…

Amazing quality doors which look beautiful in my living room . I was looking for doors for my living room for over a year and came across X-ray glazing which had beautiful doors at really good prices so I’m very happy with the results .

26 July 2022
Unprompted review
Rated 5 out of 5 stars

Love my skylights and crittall door

I love my skylights and crittall door! They look gorgeous. Apart from the lead times and not knowing when the items would come, but that was largely due to Covid, I was happy with the service and final products from X-Ray glazing. I would recommend them.

19 November 2021
Unprompted review
Rated 5 out of 5 stars

Extremely happy

I spoke to many companies before deciding to go with Xray Glazing for my crittal doors and I’m so glad I went with them as the service was so great. Shervin was very helpful from the initial design visit to the installation day and he had the doors fitted well before the actual predicted time. Both the product supplied and customer service is of a very high standard and great value for money! The installation team did a fabulous job the doors have changed the whole look of my front room! Would definitely recommend this company for anyone who wants crittal doors.

20 October 2021
Unprompted review
Rated 5 out of 5 stars

Amazing firm

Amazing firm. Can work to every budget and install team were fantastic. We got a lot of quotes and these were the most competitive for what we wanted

8 August 2021
Unprompted review
Rated 5 out of 5 stars

Excellent workmanship

Worked with Sherwyn in the design and build of 4 sets of Crittall doors and a few antique mirrors in our Chelsea home. He was such a pleasure to work with and always aimed to please. The ordering and design process was swift and painless and the price was reasonable. I would most definitely hire Xray Glazing again for the efficient and quality workmanship.

27 June 2021
Unprompted review
Rated 5 out of 5 stars

Smooth and successful project.

From initial discussion about the new doors to the installation, this was a smooth and on schedule project. The installation guys were efficient and courteous. The quality and final result is great.

10 June 2021
Unprompted review
Rated 5 out of 5 stars

Really happy I found X-ray Glazing

Really happy I found X-ray Glazing. They made and installed some steel heritage doors for my flat. The service and installation was very efficient, the quality is excellent and I’m so happy with the final look. Would highly recommend

22 March 2021
Unprompted review
Rated 5 out of 5 stars

Good

Can recommend this company - had some work done, but handle was wrong and other things but they got it all right.

15 February 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look