Web site and order placing made easy. Product quality as described and excellent. Have used several times now with 100% satisfaction. Customer service could not fault. i need to return and replace an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Received my Galaxy 5 Pro watch today. Other than some minute damage on the watch box everything inside was perfect The watch itself looks totally brand new. Communication throughout the process was... See more
Used the website for the first time and couldn't be happier with the product and service received. The laptop I purchased was Grade A, excellent condition, and what was delivered was a brand-new lapto... See more
Website is an honest reflection of the product. Purchase process is easy. Delivery was very fast. Original packaging undamaged. Very good. The product is good too. Satellite speakers wireless, connect... See more
Company details
Written by the company
XSonly.com are one of the UK's largest suppliers of new, excess & refurbished laptops, pcs, workstations and IT hardware in general. We are partners with most major manufacturers and sell Dell, Lenovo, Toshiba and HP products. We offer big savings on new prices and a high level of customer service.
Contact info
The Markham Centre, RG7 4PE, Reading, United Kingdom
- info@xsonly.com
- www.xsonly.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic Service
Next day delivery. The item was as new but at a massive saving. I have used XSonly before and always had excellent service and products. Highly recommended.
Quality products
Quality products. I bought 2 laptops and 1 phone from xsonly at good price. Products came with original boxes and they were as good as new. Keep up the good work.
Web site and order placing made easy
Web site and order placing made easy. Product quality as described and excellent. Have used several times now with 100% satisfaction. Customer service could not fault. i need to return and replace an item i which i bought the wrong size. quick response and good returns policy, money returned. Thank you Xsonly great experience, great product at affordable prices. Best regards Nigel.
Google Pixel 8
Although the phone was classed as refurbished. It was as new. No marks or blemishes. From placing my order, the phone was delivered in less than 24hrs. Good experience!
Very good service
I ordered a phone but it didn't clarify if it came with the charger. When the 120w charger came with it I was overjoyed. Everything was good with my device and quick delivery.
Got exactly what I wanted but at less…
Got exactly what I wanted but at less than half price. Surprised pleasantly
Received by Galaxy 5 Pro watch today
Received my Galaxy 5 Pro watch today. Other than some minute damage on the watch box everything inside was perfect
The watch itself looks totally brand new. Communication throughout the process was excellent. Very pleased and will definitely check them out again when purchasing tech.
Xsonly Reliable Company
Great service from this company sound bar arrived and remote became faulty after two days.
Contacted Xsonly who immediately sent out a new remote without any issue.
I would highly recommend this company first class service and great prices.
Great condition, speedy service
Item was essentially brand new despite being advertised as refurbished, delivery was very quick.
To start with
To start with, the price was competitive. The delivery was speedy and the condition of the Samsung Galaxy A8 tablet was pristine. Not sure whether it was actually new or just very little or hardly used. Works well and am very happy with it so well done XSonly !
Product is perfect and I get it…
Product is perfect and I get it quickly.. thanks for Xsonly
Fantastic company to deal with
Fantastic company to deal with. Couldn't be happier with the customer service and products they sell. Would definitely purchase from here again.
Thanks very much
Great service
I ordered on a Friday and the phone was delivered as promised on Saturday, I could not see a mark on the phone it was like new and came with a screen protector and case.
Excellent value surround sound
Website is an honest reflection of the product. Purchase process is easy. Delivery was very fast. Original packaging undamaged. Very good. The product is good too. Satellite speakers wireless, connect effortlessly and lasted longer than specs. Had to turn woofer down. For a smaller size it proper thumps
Quick and easy service and great value…
Quick and easy service and great value for money and just like new
Don’t hesitate. Purchase!Excellent value for money
Excellent value for money. The product was exactly how it was described (in fact better than). Delivery was superb. Over the moon with my purchase.
I've ordered a few times
I've ordered a few times, and the quality of the products have been fantastic. The delivery has been swift and without fuss. I recommend at every opportunity to friends and family and am looking forward to ordering for myself rather than my wife and kids in the near future as very impressed with the items they have!
Zero customer support
Bought a refurbished pair of Skullcandy earbuds from this company via eBay that came with a 1 year guarantee. A few months later and both earbuds have stopped working but despite multiple attempts to contact Xsonly they have been ignoring me, via eBay messages and emails.
Avoid this shoddy company like the plague because if your item fails within the guarantee period they’ll ignore you like they have with me.
Edit: Xsonly have tried repeatedly to get this review deleted despite knowing that I’ve messaged and emailed them several times and they’ve not bothered to respond at all. Thankfully even eBay were disgusted at their behaviour and issued me a refund despite the purchase being last June because you’ve failed to honour the warranty. Maybe if you spent more effort on your customer service and less on trying to have honest reviews deleted you’d have repeat customers.
Edit 2: this is a verified review of a purchase from your dreadful, deceitful, fraudulent company and your reply exemplifies how little you care about customer service.

Reply from Xsonly
Excellent stuff
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







