XXcycle.com Reviews 

Ordered a SRAM xd id360 free hub body. Was a little worried as the website didn't translate well but I have to say I am impressed payed via paypal and the product arrived on time (Next day) and packaged well via UPS. I will need to write another review once fitted but happy at the moment

I have received my parcel in Ukraine. In 17 days. This suits me perfectly. Very thanks!

Excellent service. No issues with delivery to the uk either in this "covid lockdown " and "brexit"
Time. Ill be using this shop again . Dispatch price is a little high so bulk order is best . I bought some jagwire brake tools cos none in the uk. I bought an extra to sell on ebay to cover the postage costs

Absolutely stunning service! I ordered some riser bars for my mountain bike yesterday lunch time and to my amazement when I got back from work today the package had already been delivered by 2pm to the UK!! I can't hank you enough

Bought the B67 Brooks Saddle which was completely out of stock in the US and directly from Brooks London. The price was the best I found online and arrived within a week. I was nervous ordering from the US but no issues what so ever. Very happy with the purchase.

Yesterday i made the order at 15h and i received it at 13h today. Exacly what i ordered. Thank you.

Purchased cycle helmet. Paid for UPS delivery.
Arrived in 3 days.
Perfect service! Very pleased.
Will order again.

A nightmare.
No replies from the shop in the last 3 months.
Sent an item back for a refund, it was delivered a month ago and still no money back. Running at paypal right now. Avoid a headache and shop elsewhere.

Ordered a Selle Italia saddle at an excellent price. Very Fast delivery. Exactly what I wanted A++. I’ll be a regular customer now, great buying experience.

One of the WORST online experiences I've had. Took over a month to receive a crankset I ordered. I have never had an item ordered from Europe take more than two weeks tops even in the COVID excuse for poor service. Takes them forever to respond to emails (like a week) Started a chargeback with my credit card company and suddenly the package appeared in Chicago after no tracking info was available since they supposedly shipped it. Will never use the again. Prices are not that good anyway.

Terrible company, they don’t respond to emails, I ordered a product almost 3 weeks ago and I still haven’t received. They are completely ignoring me and stealing my money. I’ve tried reaching out politely multiple times but I’ve had it. If you live in the USA do not order from this place !

Beware ! Purchased a Look bb adapter (2 pieces) July 4. After a number of not answered mails with question when to ship. One piece of the adapter arrived July 21. Useless since not complete. Have since then used their official question point of contact and seperate mails (5). Asking for the missing part or how to return for refund. No answers until now and ever. Total silence. August 23 today and I consider the 90 EUR lost. Please spend your money elsewhere. This business is just a joke and plain fraud.

Easy to maneuver website. Fast 9 day delivery to USA with medium priced shipping. Good alternative to the Amazon monster

It’s a scam, orders are not processed 48 hours after payment despite guaranteed 24 hours delivery, no email reply, no phones being answered despite 10 attempts, avoid at all cost ...

Don't recall how I ever discovered this French bicycle equipment store but I've been a returning customer now for two years or so. Always competitive pricing, quick delivery (to Belgium) and an informative website (both in French and Franglais ;-)) à la prochaine! Si jamais je suis dans la vicinité de Toulouse je visiterai l'établissement.

Great service and delivery times
I was so happy to find the parts that I needed for my road bike on your site, as they are quite hard to find. Order processing and delivery times were the thing that surprised me the most - xxcycle processed my order quite quickly, but not only that, the items that I ordered arrived a lot quicker than some things that I ordered from other international stores that had (I previously thought) had reasonable postage times. I will definitely be coming back!

Great experience...ordered on a Friday, received my helmet the following Thursday (live in the USA)...product as described, fast shipping, what more could you ask for, highly recommended!!!!

I bought road crank but sent a crank for the mtb. I bounced back and asked for a refund, but it was only refunded after I filed a claim with PayPal. However, the return fee has not been refunded yet. Do not use.

Cool store with great prices and quick shipping! The quality of the parts was good.

the best store I've ever bought.
the best price, the best communication and the best after-sales service I've had.
I bought two bottle racks and for some reason only one arrived, I contacted them and they answered me immediately
they sent me a new one
a pleasure
the after sales service is at amazon level but with excellent communication
I will repeat buy at the store for sure