XXcycle.com Reviews 

829
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Purchased a Bryton S500 to UK The shipping speed is quick, the customer service also great. However, the "VAT Included" in their checkout screen is a lie. The logistic company (Fedex) had applied... See more

Rated 1 out of 5 stars

DO NOT BUY ON THIS SITE. Info on site is misleading especially on delivery dates. Customer service doesn't care once you have done the purchase. No compensation or whatsoever. Look at other online bi... See more

Rated 1 out of 5 stars

Product ordered however for buyers in the UK beware that in the small print you are liable for additional import/customs costs. The deal you see and is advertised online in pounds sterling plus postag... See more

Rated 1 out of 5 stars

Beware ! Purchased a Look bb adapter (2 pieces) July 4. After a number of not answered mails with question when to ship. One piece of the adapter arrived July 21. Useless since not complete. Have sinc... See more

Company details

  1. Bike accessories store
  2. Bicycle Shop
  3. Sporting Goods Shop

Information provided by various external sources

XXCYCLE, spécialized in on-line selling of cycle and cyclist accessories.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

829 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(829)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Where amazing happens! :)

A spring in the shifters on my bike broke down on a monday. I had a big race on the friday the same week. In some way, these guys manage to send me the right spare part from France to Sweden within only three days ( I recieved them on the thursday, and managed to repair the shifters untill the next day).

The race went well and I had a smile on my lips during all of the nearly 190 mile (300 km) long race!

Vive lé France!

Merci! :)

19 June 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Highly recommended. Order placed online on Thursday and delivered in Sweden on Tuesday - would have been delivered Monday but for DHL making a mess of things.

1 June 2017
Unprompted review
Rated 5 out of 5 stars

Not cheap for intercontinental …

Not cheap for intercontinental shipping, but VERY fast, and a fair price considering. Products were excellent; stronglight cranks are better than hoped and a tremendous value.

29 May 2017
Unprompted review
Rated 5 out of 5 stars

Thank you XXcycle

Thank you XXcycle. Helpful and quick tech advice by email. Great range and the wheels I ordered are good quality. Order arrived within the week to UK.

23 May 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look