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XXcycle.com Reviews 

829
•
TrustScore 1.5 out of 5

1.6

Bike accessories store
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Rated 3 out of 5 stars

Purchased a Bryton S500 to UK The shipping speed is quick, the customer service also great. However, the "VAT Included" in their checkout screen is a lie. The logistic company (Fedex) had applied... See more

Rated 1 out of 5 stars

DO NOT BUY ON THIS SITE. Info on site is misleading especially on delivery dates. Customer service doesn't care once you have done the purchase. No compensation or whatsoever. Look at other online bi... See more

Rated 1 out of 5 stars

Product ordered however for buyers in the UK beware that in the small print you are liable for additional import/customs costs. The deal you see and is advertised online in pounds sterling plus postag... See more

Rated 1 out of 5 stars

Beware ! Purchased a Look bb adapter (2 pieces) July 4. After a number of not answered mails with question when to ship. One piece of the adapter arrived July 21. Useless since not complete. Have sinc... See more

Company details

  1. Bike accessories store
  2. Bicycle Shop
  3. Sporting Goods Shop

Information provided by various external sources

XXCYCLE, spécialized in on-line selling of cycle and cyclist accessories.

Contact info

1.6

Bad

TrustScore 1.5 out of 5

829 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(829)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great price, super quick delivery to USA

Purchased a Stronglight tandem crankset which was well packed. Shipped same day I ordered it and arrived at my home in Michigan 2 business days later. One of my best online experiences.

16 February 2017
Unprompted review
Rated 5 out of 5 stars

Great!

Excellent customer service and quick delivery. Élodie answered my emails quickly and professionally. xxcycle has some of the best prices in town especially if you're looking for Assos clothing. I received my item in Canada in less than 5 days. Would highly recommend.

30 November 2016
Unprompted review
Rated 5 out of 5 stars

Good customer service, quick dispatch

Ordered Tubus Logo Titan rack - it last in stock. Emailed customer support to confirm the availability - got quick same day reply. Item shipped the same day and arrived well packed: what more could you ask for?

22 November 2016
Unprompted review

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