yaantra Reviews 

1,061
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Hiii I have ordered Samsung mobile with exchanging my Oneplus mobile. When the flipkart deliver boy check my oneplus mobile with Yaantra Application, it's not working. When he start... See more

Rated 1 out of 5 stars

I gave a device for screen replacement but they reported some other problem besides that, I approved the quotation given by them . I found when phone delivered after one day stopped working, When I as... See more

Company replied

Rated 5 out of 5 stars

Excellent doorstep service. Got my iPhone screen replaced. Phone got a new life. Very prompt and courteous response by them. Whole think from booking t he appointment and repair took 2 hours. Mo... See more

Company replied

Rated 1 out of 5 stars

Not at all satisfied. They don't care / don't lift phones to listen complaints/ feed back. Only prompt in collecting / giving back mobile that too with charges ( not free, as claims). Don't waste mone... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

Yaantra is providing repairing, refurbished and unboxed mobile phone services with free pick and drop facilities. We repair Broken screen and water damaged


Contact info

1.9

Poor

TrustScore 2 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

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1.9

All reviews

(1,061)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

The company claims they are honest

The company claims they are honest, transparent, honest prices, & good customer service.. They r everything apart from what they claim. Gave my laptop for blank screen ( i suspected operation system being corrupted) as per them its screen & needs replace.. quoted Rs. 8,500. Asked for diagnosis report & they had one whole day to respond which is a 5 min job .. & no mention about second job at all.. but no response from Yaantra... Employees dont have required skill set in communication nor problem solving... Please return the machine as I have received a better quote of Rs. 5, 650 & work will be done right front of me .... stop making excuses... if u r based in Delhi ... then conduct ur business only in Delhi... dont excuse it as an excuse for for being inefficient....

7 March 2021
Unprompted review
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Reply from yaantra

Hi Asha, We never want our customers to go through such kind of experience. Issues in your Laptop are not repairable. As you did not wish to get the product repaired we will return the Laptop in same condition at the earliest. It is our constant endeavor to ensure our service drives positive experience. We truly apologize for the difficulty you encountered in your case as we were unable to live up to your expectations.

Rated 1 out of 5 stars

Trust me

Trust me.
Yantra repairs are shabby. Plus dont expect them to even take ur calls if u want something re-repaired in their warranty period.

I like quality. So my experience with yantra was very bad

27 February 2021
Unprompted review
Rated 5 out of 5 stars

Nailed it!!

Excellent doorstep service. Got my iPhone screen replaced. Phone got a new life.
Very prompt and courteous response by them. Whole think from booking t he appointment and repair took 2 hours.
Moreover
Very reasonable and justifiably priced.
Thanks Yaantra

9 February 2021
Unprompted review
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Reply from yaantra

Hi Vikram, Thank you for taking time and writing this review. Kindly be in touch so that we can serve you in future

Rated 5 out of 5 stars

Excellent Service Provided and gives a…

Excellent Service Provided and gives a satisfactory solution for every brands after sales services. No any queries will be pending by this team related to all Products like Smartphones, Smart TV's, Smart Watches, Laptops etc. for everyone. They also provides Door to door as well as Walk-in services. Thanks to all team members of Yaantra to keep up a great job for everyone.

6 February 2021
Unprompted review
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Reply from yaantra

Thank you for taking time and writing this review. Kindly be in touch so that we can serve you in future

Rated 4 out of 5 stars

Good n helpfull

3 February 2021
Unprompted review
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Reply from yaantra

Thank you for your 4 star rating. Please let us know how can we improve your experience to make it 5 star.

Rated 2 out of 5 stars

my Trackind id:319171

my Trackind id:319171
i gave my laptop for key board issue and they told, need to replace the keyboard. They promise me that they will change exact keyboard but they have used old one and replaced. and also having speaker issue for my laptop. But seems to they have replaced with old speaker. it is not working properly. they have charged more that what market price. When ever i called them for clarification, they are not picking the calls.

1 February 2021
Unprompted review
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Reply from yaantra

Hi Sankarao, As you confirmed that there is no issue in the device we have cancelled your pickup request. If you face any issues further you can write back to us at Support@yaantra.com. You can also visit our office for any further resolution.

Rated 5 out of 5 stars

I came here for MacBook repairing

I came here for MacBook repairing, I will contact to Mrs moti and he setup my meating with rakesh sharma and solve my problem under a 1 hour.thanks for this awsome services 319757.

18 January 2021
Unprompted review
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Reply from yaantra

Hi Abhishek, Thank you for taking time and writing this review. Kindly be in touch so that we can serve you in future

Rated 1 out of 5 stars

Yantra took my phone for repair or…

Yantra took my phone for repair or replacement two weeks back, i called them many times to know the updates, the customer care agent is saying this is another department, I purchased phone from amazon through Yantra, Please provide your direct contact number to check the updates.

6 January 2021
Unprompted review
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Reply from yaantra

Hi, This is certainly not the kind of experience we wanted you to have. We will reach you shortly for the resolution

Rated 1 out of 5 stars

VERY BAD EXPERIENCE CHANGING COST AND…

VERY BAD EXPERIENCE CHANGING COST AND WARANTY AFTER PICKUP

2 January 2021
Unprompted review
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Reply from yaantra

Hi Surender, This is certainly not the kind of experience we wanted you to have. Kindly share your Request Id so that we can look into case & reach you shortly for the resolution.

Rated 1 out of 5 stars

Repair

I gave my phone last week for repair, till the time I haven't received any update from these guys. Rather when I called up they keeping my phone on hold and later gets disconnected.
Not sure if these guys are genuine.

30 December 2020
Unprompted review
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Reply from yaantra

Hi Nitin, This is certainly not the kind of experience we wanted you to have. Kindly share your Request Id so that we can look into case & reach you shortly for the resolution.

Rated 1 out of 5 stars

Very very poor service

Very very poor service
I give him for on off switch repering, they are demanding 3000 for screen change. I was refused and ask him to return my mobile. I got my mobile return but they removed speaker (micro phone).

25 December 2020
Unprompted review
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Reply from yaantra

Hi Dharmendra, This is certainly not the kind of experience we wanted you to have. Kindly share your Request Id so that we can look into case & reach you shortly for the resolution.

Rated 5 out of 5 stars

Great services by yaantra team

Great services by yaantra team, kept up.

25 December 2020
Unprompted review
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Reply from yaantra

Hi Moti, Thank you for taking time and writing this review. Kindly be in touch so that we can serve you in future

Rated 5 out of 5 stars

Very nice service

22 December 2020
Unprompted review
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Reply from yaantra

Hi Ujjal, Thank you for taking time and writing this review. Kindly be in touch so that we can serve you in future.

Rated 1 out of 5 stars

Very worrst services and they all…

Very worrst services and they all promote wrong information don't trust and give mobile for repair

16 November 2020
Unprompted review
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Reply from yaantra

Hi Sandeep, This is certainly not the kind of experience we wanted you to have. Kindly elaborate the complaint with request Id so that we can look into case & reach you shortly for the resolution.

Rated 1 out of 5 stars

For 2 weeks my device missing. No response from Yaantra

My request ID is 310939 Hyderabad
I gave my laptop to upgrade windows 10. They told me will be delivered within 2 days. Collected on 2nd November. Today is 13 November not sure when will be delivered.
Finally they responded that it was handed over to delivery exicutive and shared his mobile number. He switched off my call and confirmed today that there is no laptop with him.
Where is my laptop? Noone knows.
Anyway I am going to file a case in consumer court soon as this affected my son's online classes for two weeks.
Please don't give any device to Yantra

13 November 2020
Unprompted review
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Reply from yaantra

This is certainly not the kind of experience we wanted you to have. We will look into your case and reach you shortly for the resolution.

Rated 1 out of 5 stars

I Sold my mobile but no one come for…

I Sold my mobile but no one come for collect my mobile even no call also received form yaantra.

Request ID BB0067839

I am not received any call @ your end please share your email ID i will share my contact number.

Thanks !!!

13 November 2020
Unprompted review
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Reply from yaantra

Dear Customer, As discussed over the call we do not have doorstep services at your location. Pickup of your device will be initiated through our courier partner and we will share the quotation after receiving the device at our office. The whole process will take 10-12 days completely. Kindly confirm if you wish to get the device picked up

Rated 1 out of 5 stars

yaantra is worthless.

Instead of giving phone to you all, it is better to go shop and repair our phone in front of us.It was my big mistake to give you a phone.wordings of yaantra's are worthless.Before taking the phone they said it will be repaired at the cost of 1000 after that they say not at 1000 but at 2000.Its my highly request to all of you dont handover mobile to them.4 days are going to happen but still my phone isn't repaired.

5 November 2020
Unprompted review
yaantra logo

Reply from yaantra

This is certainly not the kind of experience we wanted you to have. Kindly share your Request Id so that we can look into case & reach you shortly for the resolution.

Rated 5 out of 5 stars

The service provided by you guys are…

The service provided by you guys are very efficent. I have repair my device from your mumbai branch the excutive name Jyoti help me out with each and every details of my devuce. she update me everthung about my device. One more person named Paras help me out with some discount and repair my device with best cost.

Thanks guys..

4 November 2020
Unprompted review
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Reply from yaantra

Thank you for taking time and writing this review. Kindly be in touch so that we can serve you in future

Rated 1 out of 5 stars

I humble request you please solve my…

My samsung M20 phone hanging problem but first time change touch ic and I pay 2000 rs but same problem within 20 days .I complain and send again my phon and return after 5 days 26 oct 2020
Now again same problem. This is your service .How many time required solve problem . this is too much..
Request id is 306796.

2 November 2020
Unprompted review
yaantra logo

Reply from yaantra

Hi Sujit, This is certainly not the kind of experience we wanted you to have. We will surely look into your case and reach you tomorrow for the resolution.

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