Yacht Pool Reviews 16

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Insurance agency
  2. Business insurance company
  3. Insurance broker
  4. Insurance company

Information provided by various external sources

De stærkeste produkter på markedet for lystfartøjsforsikring. Ligegyldigt om det drejer sig om en fåborgjolle eller en megayacht med professionel


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear policy easy communication

Clear policy. Great customer service. It was my first time buying insurance for charter deposit.

Sadly the charter charmed me €330 for broke chair. My friend sat on it for first day and it snapped. They still charged me for it. Happy I got the insurance Very easy to deal with and they authorised my claim.

Recommend them over silly offers by charter companies. You want real insurance not deductible deposit !

5 October 2025
Unprompted review
Rated 1 out of 5 stars

They just ignore your emails or don't…

They just ignore your emails or don't answer the phone. Takes weeks in getting a reply, this is for signing up two vessels with them can only imagine how they will assist anyone should they require a claim. Don't waste your time.

20 February 2024
Unprompted review
Rated 1 out of 5 stars

Worst insurance company ever!

Worst insurance company ever!

Stay away from them.

Last 8 years I work as a skipper. I have been with Yacht Pool for 3 years now and since there were no problems or damage, I had no issues with them, except paying for insurance. Last year (August, 2019) I had minor damage (caught a rope in propeller), fixed and paid for the damage to boat owner and send an insurance claim 5 days alter - with all documents needed. I got no reply from them, even after 15 emails, until I reached them over the telephone in December 2019 when they said they will wire the claim. It is now March 2020 and still nothing (even after 5 emails).

This is the last time I am working with them.

27 March 2020
Unprompted review
Show reviews in all languages. (16 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look