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Company details
Written by the company
"In business for more than 50 years, the name Yapp is now synonymous with high-quality regional French wines, buoyed by a philosophy of focusing on 'best in class' wines from often under-championed regions. In more recent years, that philosophy has extended to wines from Australia, Spain, Germany, South Africa and Argentina as the merchant continues to expand its range." Harpers Wine & Spirit Trade News - '50 Best Indies' If you are after characterful wines from small independent wine makers, you’re in the right place. Founded in 1969, Yapp Brothers Wine Merchants is widely recognised as the UK's leading importer of French regional wines. The company is rated as one of the 'Top Ten Online Wine Merchants in the UK' by The Independent, and the Telegraph Weekend has published a double-page spread on the history and ethos of Yapp Brothers, written by Victoria Moore titled 'A good Yapp about great wine'. Our agencies include world-famous domaines such as Jean-Louis Chave, Georges Vernay, Patrick Jasmin, Auguste Clape, Alain Graillot, Le Vieux Donjon, Trévallon and Jasper Hill. From its premises in Sparkford, Somerset, Yapp Brothers runs a busy shop, mail order and internet operation. As well as providing wine, cellaring and advice to private customers, Yapp Brothers supplies many of the best restaurants in the UK encompassing over 50 Michelin stars and hosts a range of tastings & dinners at these establishments around the country. Opening hours: Monday – Friday, 9.00am – 5.00pm. "My advice is to get on Yapp's Email mailing list and you'll hear about everything first." Matthew Jukes.
Contact info
Units 3a & 4, West 303, BA22 7JQ, Sparkford, United Kingdom
- 01747860423
- sales@yapp.co.uk
- www.yapp.co.uk
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Top marks!
Nice selection and customer servce from Yapp. But they unfortunately use APC as a delivery partner, and this is wholly unreliable. That said, when there was an issue they resolved it and got a separate courier to step in.
1 May 2025
Unprompted review
Dreadful Customer Experience
I would have been satisfied with Yapp Bros reply to my initial review had the delivery been made today as I was assured it would be. However, this morning I received a message from APC stating the delivery would not be made until tomorrow. This company are totally unprofessional and operate like a bunch of amateurs. They couldn't organise a drinks party in a brewery.
25 July 2024
Unprompted review
Reply from Yapp Brothers
Hi there -
Firstly, apologies that in this instance we have not achieved the delivery accuracy that we strive for.
Checking through the order history, I can see that you placed your order for a single bottle on the Thursday morning, and selected a delivery date of the 29th (Monday) rather than next working day (Friday), which is our default delivery. We missed that, which was our error and for which I apologize.
On Friday 26th, the order was already out for dispatch. After your notification and call to us, we contacted APC to try to get the delivery stopped, but unfortunately they did not manage to do this. The failed delivery and return caused an additional delay
When we spoke to you on the phone on the 30th, before you left this review, we apologized again and refunded the delivery charge. At this point we believed you were satisfied with our response and resolution.
Kind regards,
Yapp Brothers.
Very disappointed
I bought Quincy and Muscadet sur lie. Both wines I absolutely love. I am really sorry to say that I was extremely disappointed with them both. I can get both wines that are delicious when dining at restaurants. Why can’t I buy good wine at home?! It’s very tiresome. I hoped Yapp brothers might work for me. Sadly they didn’t.
5 March 2022
Unprompted review
Reply from Yapp Brothers
Sorry to hear that you didn't like your selection. Please do not forget our 'No Quibble' returns policy - if you don't like any wine that you buy from us, for whatever reason, you may return any un-opened bottles within a month of purchase. Best wishes, Yapp Brothers.
Great french wine - great service
Yapp Brothers are a great little company. I first found out about them from magazine reviews, then saw their name pop up from time to time, always with great reviews. Gave them a try on one of their mixed cases of wine, and was completely hooked. If you want french wine, don't even think about going anywhere else - especially not the supermarkets... I'm lucky enough to live within reasonable distance of their shop in Wiltshire - rated by the Times as one of the top 10 in the country, apparently, and easy to see why if you pop in. Give them a try - you won't be disappointed!
15 April 2011
Unprompted review
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