Yeo Valley Reviews 

186
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, most reviewers were unhappy with their experience overall. Many people complained extensively about poor product quality, pointing out issues like unusual tastes and strange smells. Consumers also expressed deep frustration with the loyalty reward scheme, finding the token system completely unappealing, low value, and difficult to redeem for anything worthwhile. Buyers consistently mentioned annoying packaging problems, such as awkward pot shapes, leaking containers that spill everywhere, and sharp plastics. Some reviewers were happy with certain items, noting that specific yoghurts, ice cream, and granola tasted lovely and remained a regular purchase for their daily routine.

What people talk about most

Product

Consumers find product to be ambiguous, praising the taste and quality of items like yoghurts, ice cream, and... See more

Quality

Customers had ambiguous experiences with quality. On one hand, some reviewers praise the lovely yoghurts,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Bought Yeo Valley Tomato garlic soup and potato leek Cheddar as liked small pots suitable for 1. I never thought that anything could taste so unpleasant ( another brand organic tomato soup was dumpe... See more

Rated 1 out of 5 stars

If you go to the trouble of starting an account, collecting lids and scanning them to collect yelling you expect some reward. Who wants silly t shirts and t towels advertising the firm. Why can’t they... See more

Rated 1 out of 5 stars

Yeo Valley tokens/prize offers etc etc is 100% absolute WASTE of time & money. There are far better & less expensive, better tasting products available. My local Waitrose & Tesco werent even aware of... See more

Rated 1 out of 5 stars

I wrote to Yeo Valley to express concern that one of their farmers Simon Tomlinson of The Farm in Malmesbury is a supporter of fox hunting, hosting hunts on his land. The reply from Yeo Valley was rea... See more


Company details

  1. Dairy farm
  2. Cheese manufacturer
  3. Dairy
  4. Dairy Products Shop
  5. Farm shop

Information provided by various external sources

Yeo Valley is a family-owned farming and dairy company based in the village of Blagdon, in the Yeo Valley, and in Cannington, near Bridgwater, Somerset, England.


Contact info

1.8

Poor

TrustScore 2 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.8

All reviews

(186)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hosting cruel fox hunting

I wrote to Yeo Valley to express concern that one of their farmers Simon Tomlinson of The Farm in Malmesbury is a supporter of fox hunting, hosting hunts on his land. The reply from Yeo Valley was really disappointing, taking no responsibility and pushing the issue to cooperatives they work with. That's not good enough Yeo Valley. Lots of people do not want products linked to supporters / enablers of animal cruelty. I won't be buying any more Yeo Valley products.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Customer Service has always been first…

Customer Service has always been first class with Yeo Valley ... however my recent experience was far from that. It felt as though I were on trial. Impersonal, unhelpful and vwry unpleasant. Extremely disappointing after years of supporting their brand.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

I feel the effort of collecting and…

I feel the effort of collecting and entering the numbers is not rewarded by the "rewards" I don't want T shirts aprons, at very high price advertising yeo valley. The other bits on offer are not worth the effort. I thought maybe get money off their goods in shops, far better for me.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Been buying Yeo valley Greek yogurt for…

Been buying Yeo valley Greek yogurt for over a year now for morning smoothies. Since January they have smelled off and taste so sour, my son who does the same who lives 4 hours away is also finding this problem be it bought from Co op Tesco or Morrisons. I phoned customer service and was told thanks for letting us know. What’s gone wrong with Yeo Valley?

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Yeokens used to be worth collecting. Not anymore!

Yeokens used to be worth collecting. You could cash in a large amount (1000s) for worthwhile products. Not any more. Very moderate discounts for frankly not very relevant or useful products or services.

The lack of replies to reviews clearly shows the company's attitude.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

A cancer on Somerset

Another day of Gregory Lorry’s totally clogging our small village roads and lanes. Everyone in Blagdon and Ubley is selling up their homes due to the carnage that Yeo valley factory produces. This company should’ve left many years ago and has clearly outgrown the small village.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Will not buy yeo valley milk again.

Bought Yeo Valley organic semi skimmed milk, 29th October, use by date 9th November. Opened it today and it smells and tastes tainted, like flowery perfume. Tea was urgh. Yuck. Poured the entire bottle down the drain.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Yeo Valley Soups Tomato garlic soup…

Bought Yeo Valley Tomato garlic soup and potato leek Cheddar as liked small pots suitable for 1.
I never thought that anything could taste so unpleasant ( another brand organic tomato soup was dumped in bin too). Surely the quality controller or taster could tell these soups were not well made. I like garlic alot but in the tomato soup it was more than overpowering. The potato leek tasted watery and had no flavour. I like food especially well made tasty food but unfortunately will not buy the soups again.

23 September 2025
Unprompted review
Rated 1 out of 5 stars

False advertising- weight of products…

False advertising- weight of products much lower than what is shown on packaging .
A 450g plain Yeo yoghurt is actually 415g yoghurt + 35g packaging. It’s a joke. And nowhere does it says on the packaging that they are including the pot in their advertising. And price per 100g at Waitrose includes packaging . This is not right

16 August 2025
Unprompted review
Rated 1 out of 5 stars

Yeokens have turned out to be a time…

Yeokens have turned out to a time waster and a marketing scam giving discounts on stuff you’d never want. “Come back soon” is the message for the legendary rewards page that has been present for a year or so. Definitely rewards are now a mere legend.

Has anyone even won anything in the many raffles? Don’t waste your time, and certainly buy the products you want. Do not be drawn into thinking the rewards will ever come good is my advice. This long running scam even has put me off the brand.. promises never lived up to.

31 May 2025
Unprompted review
Rated 2 out of 5 stars

Yeokens SCAM

Review written by my 10 year old son:
"the products r brilliant,my family are regular customers and we have been saving yeokens for over a year now. Today my son was off sick and decided to bank our yeokens. We enedd up with just over 900. excited, we went to the website only to see crappy advertisement raffles and scummy 'deals' on days out and 'adventures' [deals of course meaning absolute maximum 30% off something obscure or already easy bto get discounts on].What an absolute shame that the company i respected for so long has turned out to be a cheap advertisement scheme for scoundrel companies.WHAT A SHAME."

19 May 2025
Unprompted review
Rated 1 out of 5 stars

Just stop

What is even the point of collecting points...I'm sorry...YeOkEnS if then the biggest price you can get is a discount or a dodgy raffle?

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Life lessons

Few things in life will never come back, the stone after your throw it, the words after you speak them and also the time you spend banking yeokens before realising they are simply useless.

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Ex customer

I tried to exchange some tokens for a tote bag and found I was expected to pay £4.50 for postage. They have just lost a customer.

1 May 2025
Unprompted review

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