Yeo Valley Reviews 

186
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, most reviewers were unhappy with their experience overall. Many people complained extensively about poor product quality, pointing out issues like unusual tastes and strange smells. Consumers also expressed deep frustration with the loyalty reward scheme, finding the token system completely unappealing, low value, and difficult to redeem for anything worthwhile. Buyers consistently mentioned annoying packaging problems, such as awkward pot shapes, leaking containers that spill everywhere, and sharp plastics. Some reviewers were happy with certain items, noting that specific yoghurts, ice cream, and granola tasted lovely and remained a regular purchase for their daily routine.

What people talk about most

Product

Consumers find product to be ambiguous, praising the taste and quality of items like yoghurts, ice cream, and... See more

Quality

Customers had ambiguous experiences with quality. On one hand, some reviewers praise the lovely yoghurts,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Bought Yeo Valley Tomato garlic soup and potato leek Cheddar as liked small pots suitable for 1. I never thought that anything could taste so unpleasant ( another brand organic tomato soup was dumpe... See more

Rated 1 out of 5 stars

If you go to the trouble of starting an account, collecting lids and scanning them to collect yelling you expect some reward. Who wants silly t shirts and t towels advertising the firm. Why can’t they... See more

Rated 1 out of 5 stars

Yeo Valley tokens/prize offers etc etc is 100% absolute WASTE of time & money. There are far better & less expensive, better tasting products available. My local Waitrose & Tesco werent even aware of... See more

Rated 1 out of 5 stars

I wrote to Yeo Valley to express concern that one of their farmers Simon Tomlinson of The Farm in Malmesbury is a supporter of fox hunting, hosting hunts on his land. The reply from Yeo Valley was rea... See more


Company details

  1. Dairy farm
  2. Cheese manufacturer
  3. Dairy
  4. Dairy Products Shop
  5. Farm shop

Information provided by various external sources

Yeo Valley is a family-owned farming and dairy company based in the village of Blagdon, in the Yeo Valley, and in Cannington, near Bridgwater, Somerset, England.


Contact info

1.8

Poor

TrustScore 2 out of 5

186 reviews

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1-star

No history of asking for reviews

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1.8

All reviews

(186)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

Their yeoken system is a scam

Their yeoken system is a scam. I saved up for ages to get one of their yeo-yeos (a yeo valley yo-yo) and it was the most pathetic attempt at a product I’ve ever seen. It’s designed so poorly that it doesn’t even complete a single rotation so it’s functional purpose is completely useless and it’s not even a real yeo valley product, they just got some cheap, rubbish green yo-yo and stuck some yeo valley stickers on the side. Safe to say I’m never bothering with their token system any more, what an absolute waste of my time!

28 December 2021
Unprompted review
Rated 1 out of 5 stars

Yeo Valley Organic Kefir inl4 x 100g…

Yeo Valley Organic Kefir inl4 x 100g disappointingly small amounts in the tubs very sweet to my normal purchase "Lidl Kefir" I am diabetic after eating 300g of this kefir my sugar levels went through the roof. The ingrediedients states it contains sugar but I expected it to be converted by the bio microbes. I will not be buying it again.

25 December 2021
Unprompted review
Rated 1 out of 5 stars

Don't waste your time on this…

Don't waste your time on this ridiculous yeo tokens reward scheme. The only item you'll obtain totally free is a shopping bag. Everything else are insignificant discounts on over priced items. This is the worst reward scheme to date I've come across. You even have to spend tokens to enter competitions. It's absurd!

4 December 2021
Unprompted review
Rated 5 out of 5 stars

Love your products

Love your products, love here range. Yeokons are great too and they have competitions from time to time which always an incentive to buy

28 October 2021
Unprompted review
Rated 1 out of 5 stars

Possibly the most useless reward scheme…

Possibly the most useless reward scheme ever.
Essentially the only useful thing is the shopping bag which you can have one of. All the other things are limited discounts which involve you spending even more money, and in many cases can be obtained online with no purchase.

23 October 2021
Unprompted review
Rated 1 out of 5 stars

The YEOKENS

The YEOKENS. are a waste of time. There is only a free plastic shopping bag (1 per customer) for 155 Yeokens but after that there is nothing to use the Yeokens for except money off Codes which are everywhere anyway and are only for expensive items.
The butter is nice but Asda's own brand is the same. I actually prefer Onken Yoghurt but buy Yeo when the other is out of stock. They should offer incentives if they want to sell more, people like useful freebies, coasters, tea towels, oven gloves, biscuit tins, they could all carry the Yeo logo. The Dairy-go-round is a joke, nearly 2 years and I have won nothing. Very disappointed

17 October 2021
Unprompted review
Rated 5 out of 5 stars

Organic, sustainable, British, impressive work ethic...

I have been purchasing Yeo Valley Yoghurt for years and love it. I'm really into their Kefir at the moment and occasionally buy their milk and cheese. The Yeo Valley token scheme goes through different seasons and I've not found much to exchange my tokens for of late. But I've had several shopping bags in the past, which I still use or have gifted to people, as well as a great Michael Morpurgo book and a Yeo Valley Recipe book and some trolley tokens. These days I'm saving my tokens up. It might take a long while before I get to the big numbers, but Yeo Valley sometimes do some wonderful offers or you can even use your tokens to donate to charity. Anyway, I'm really glad to have such a great British Company producing some tasty organic produce. It's something I value as I prefer to limit the foods I have that are loaded with pesticides and I think highly of people who choose to farm organically. Not an easy task in this day and age. Thank you Yeo Valley!

30 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service, yeokens a bonus

I had a problem with yogurts that I had purchased recently and had to contact Yeo by email. All I can say is they responded very quickly and dealt with my concerns. Would recommend them for their excellent customer service, no quibbles at all. Also I am.not sure there are so many negative reviews in regards to their yeokens, I used them recently to purchase some gardening items from Sarah Raven where I had £10 off. Great saving!

18 September 2021
Unprompted review
Rated 1 out of 5 stars

Bad customer service

Bad customer service.
I wrote complaint regarding Blueberries Frozen Kefir that did not have... blueberries. I sent a picture of the product.
That is the respond I received...
Oh no! There are definitely not enough blueberries in there... Millie" on 18th August,
"Our Frozen Blueberry Kefir doesn't have lots of pieces of blueberry in it..." Millie on 27th August,
Embarrassing! Staff do not have a simple information about the products they sell.

4 September 2021
Unprompted review
Rated 5 out of 5 stars

Enjoying kefir

After buying and enjoying the Kefir for 6 months and NOT bothering with the tokens as i always find that type of thing a pain.

I was astonished to read the reviews. I like to support a good british company.

28 August 2021
Unprompted review
Rated 1 out of 5 stars

Cynical moneygrabbing wasters

As others have said, these people are scammers which leaves a nasty taste in the mouth. I was collecting their yeokens hoping to take part in a visit to their dairy farm and now after a few months they've changed the rewards and switched them out for a bunch of rubbish ones instead.
Bunch of cynical money grabbers. There are plenty of organic dairy producers and after this I don't trust YeoValley at all. If they're lying about one thing I'm sure they'll be lying about others.
Shop elsewhere.

19 August 2021
Unprompted review
Rated 1 out of 5 stars

After 5 years of laboriously entering…

After 5 years of laboriously entering my tokens & daily spinning, nothing has been won, so I am considering withdrawal. There comes a time when such frustrating `inducements` start to reflect badly on the company & its promotional strategies.

19 August 2021
Unprompted review
Rated 1 out of 5 stars

Their tokens scheme is a waste of time

Their tokens scheme is a waste of time.
They promote it as 'win freebies', but the only thing available for years has been a plastic reusable shopping bag; even then, you can only have one of them.
The other offers are discounts on offers and events I can't get to or wouldn't want to. The discounted products are all really expensive anyway.
The spin to win feature is an absolute scam and probably illegal if you had to pay for entry. Just sad and a time waster.

18 August 2021
Unprompted review
Rated 1 out of 5 stars

Yeokens scam

I have been collecting the tokens but when I come to use them I can't. I have tried to create an account but nothing happens. It looks like a big scam. I will not be buying any more of their yoghurt.

12 August 2021
Unprompted review
Rated 4 out of 5 stars

Products are top (even if Yeokens isn't)

It's true they should sort out Yeokens and try to offer something decent again. (Basically Yeokens used to have some nice offers e.g. I got Tidal, music streaming, free for 3months and still use it, wouldnt have tried otherwise. Have also had afternoon tea that kind of thing. Now, you either get a % off with a 'partner' for a trivial number of yeokens, or you basically need a massive balance for something more worthwhile. The good offers in the middle have vanished).

But sticking to the knitting for a moment, the actual dairy products are very good indeed. We regularly get their organic unsalted butter, yoghurts and kefir, double cream, sour cream etc. They have always been perfect quality, helpfully labelled and in excellent packaging. They actually deserve five stars. So Yeo Valley, read these reviews, pay a bit of love and attention to Yeokens, sort that out and I'll update it to five stars.

3 August 2021
Unprompted review
Rated 2 out of 5 stars

Products are ok but the yeokens are a…

Products are ok but the yeokens are a total waste of time. I can’t believe I am still entering the codes etc. I don’t think you can even use them to buy anything now either. Sorry Yeo valley I may start eating other products because of your lack of respect to your customers

30 July 2021
Unprompted review
Rated 1 out of 5 stars

Seriously, does anyone collect "Yeokens"?

The yogurts are fine but, seriously, does anyone bother to collect "Yeokens" ? Who wants to go through the messy, disgusting rigmarole of scooping the gooey dregs off the film lid to then scan a code to "win" .... what ? It's such a horrible messy process that I wouldn't do it for a free fiver, let alone a chance of a free plastic bag. !

20 May 2021
Unprompted review

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