YesStyle.com Reviews 97,510

I didn’t receive few things which I ordered and nobody reply my email

I am writing to express my disappointment regarding my recent order of 2 pieces of Anua – Matt But Glow Cover Beige SPF50+, which I received in mid-May 2026.

I was surprised and concerned to find that both items have an expiry date of March 2027, leaving less than one year of shelf life remaining upon delivery. As skincare and cosmetic products are generally expected to have a much longer usable period from the date of purchase, this situation is very unsatisfactory, especially considering I purchased two pieces with the intention of using them over time.

Your customer service informed me that the products are “freshly sourced from reputable suppliers.” However, products with such a short remaining shelf life do not reasonably align with customers’ expectations of freshly sourced items. Normally, these products have an approximate shelf life of three years from the manufacturing date, which makes receiving items with less than a year remaining particularly disappointing.

What further frustrates me is that my request for a replacement was refused, and I was instead advised to return the products as “unwanted items” at my own shipping expense. I would like to emphasize that this is not a case of changing my mind about the purchase. I specifically wanted these products, otherwise I would not have ordered them in the first place. The issue is the unusually short shelf life of the items received, which makes me uncomfortable keeping them, especially since I purchased two units.

It is particularly unfair is that although the issue arose from the short shelf life of the products received, no replacement was offered, and I was advised to return the items at my own shipping expense. This places the burden and additional cost entirely on the customer despite the products received not meeting reasonable expectations in terms of remaining usability period.

Furthermore, I have already spent considerable time and effort contacting customer service multiple times regarding this matter, which has caused unnecessary inconvenience.

I am also concerned about placing future orders with YesStyle if there is a possibility of encountering the same issue again. As a customer, I believe it is reasonable to expect products with an adequate remaining shelf life, especially for skincare and cosmetic items purchased in multiple quantities. This experience has unfortunately affected my confidence in ordering products from YesStyle in the future.

Hi,

My Order 33452092 with the name as indicated here. I had been writing to the customer service back and forth about this issue and my concern since 14 May.

Regards,
Kok Tin, Ong
Date: 24 May

Hi,

Hmm.. I have given my order no. but no further reply from your side.

Regards,
Kok Tin, Ong
Date: 28 May

I received a product through a testing program. The process was smooth, the product arrived safely, and communication was clear. I had a positive experience with YesStyle and would be happy to try more products in the future.

I found the products I needed at a better price than I've ever bought them before, and the shipping was free and fast!

Great experience overall. Good prices, authentic products, and a huge variety of Korean and Japanese beauty items. Shipping can take some time, but everything arrived well packaged and worth the wait.

The delivery was done just like they said…

It's been 4 weeks since i paid and still has not shipped. They only issue refund in store credit. Their delivery shipment website does not retrieve my tracking number. Their website for refunds is broken.

I will never shop here again. I will rather pay more to go somewhere else that is reliable. I hate Yesstyle, i will never shop with them again it's an extremely stressful experience as a customer. No other online store compared with how bad this was.

The shipping is longer than estimated ( I’ve ordered multiple times and delivery is always 3-6 weeks), but totally worth it . Overall i recommend and will continue ordering.

Great experience shopping at YesStyle.
The order arrived well packaged and
all products were exactly as described.
The variety of Korean skincare products
is impressive and the prices are very
competitive compared to other platforms.
The influencer discount code worked
perfectly. Will definitely order again!

great service and products i ever experience and i love mixsoon product

The products were great, the shipment was also very fast, I would buy again

Has a wide range of products but the only flaw is that it takes around 2 weeks to deliver but everything else is good. They package the products really nicely too and it has a lot of protection!

Very good app I love the ability to find so many different products

I had a great experience shopping with YesStyle! My package arrived in excellent condition, and everything was carefully packed to ensure the products were protected during shipping. The delivery process was smooth, and I was able to track my order easily from dispatch to arrival.

The shipping was reliable and faster than I expected, especially considering it was an international order. All items arrived exactly as described, with no missing or damaged products. I also appreciated the regular updates about my package status.

Overall, I am very satisfied with both the packaging and the delivery service. YesStyle provided a professional and hassle-free shopping experience, and I would definitely order from them again. Highly recommended!

Good amazing

Perfect product. The webside is good you have promotion and choice.

Quick shipment, nice packaging, it often has offers so we can find our favorite products on discount.