My order last week showed up with the wrong mat thickness and one cork block nicked, classic. Messaged yogamatters expecting the usual "we'll look into it" loop, but they arranged a swap same day and... See more
Company replied
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See what reviewers are saying
My Yogamatters sticky mat and cork bricks arrived quickly and well packaged. The sticky mat has a Grippy surface that stays put even when I'm sweaty, and the thickness feels just right for my kn... See more
Company replied
Beautiful quality well fitting leggings - much more comfy than Lulu Lemon and don’t keep slipping down. They’re not as thick as some leggings - definitely a comfortable yoga and gym legging for all s... See more
Company replied
I had to contact the customer services team (due to an error I'd made with my order - completely my fault) and Krisztian was absolutely lovely. Nothing was too much trouble and we sorted everything ou... See more
Company replied
Company details
About Yogamatters
Written by the company
About Yogamatters
We are here to serve your yoga and wellbeing journey. Always have. Always will.
Why choose Yogamatters?
Here at Yogamatters, you'll find a passionate, engaged and values-driven team committed to making positive things happen. With a wonderfully diverse range of yoga practice, experience and styles between us, we trust that our genuine passion for yoga and wellbeing shines through in all that we do - be it sourcing and stocking the latest wellness books or taking the time to help you choose your perfect yoga mat.
Contact info
Oakforest House, 1 – 5 Summerland Gardens, Muswell Hill, N10 3QN, London, United Kingdom
- 0333 400 7777
- hello@yogamatters.com
- www.yogamatters.com
4.7
Excellent
8k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
My order came as expected, is of great quality, and shipped quickly with detailed tracking information. I appreciate it!
2 August 2024
Reply from Yogamatters
Hi there,
Thank you for sharing your great experience! We're glad your order arrived quickly and met your expectations in terms of quality and tracking.
Best Wishes,
Lily & The Yogamatters Team
Reply from Yogamatters
Hi Andrew,
Thank you for your positive review! We're thrilled to know that you're happy with both our service and the quality of our products :)
Best Wishes,
Lily & The Yogamatters Team
Good communication and prompt delivery
Good communication and prompt delivery. Well packaged and quality items. Would definitely use this company in the future.
29 July 2024
Reply from Yogamatters
Hi Tracey,
Thank you for your kind words! We're delighted to hear that you were pleased with our service.
Best Wishes,
Lily & The Yogamatters Team
I had an issue with the delivery
I had an issue with the delivery, yogamatters customer service were helpful and quick to respond. Both boxes were battered and broken by Yodel. I would use Yogamatters again, but Yodel being the courier has put me off.
29 July 2024
Reply from Yogamatters
Hi Bethan,
Thank you for your feedback.
We're glad to hear that our customer service team was helpful and quick to assist you. We sincerely apologise for the condition in which Yodel delivered your order. We understand how important it is for your items to arrive in perfect condition and we will pass your concerns along to our operations manager.
Best Wishes,
Lily & The Yogamatters Team
great products great service
31 July 2024
Reply from Yogamatters
Hi Doreen,
We’re really grateful and appreciate you taking the time to share your rating with us.
Have a great day!
Best Wishes,
Lily & The Yogamatters Team
Fast delivery.
29 July 2024
Reply from Yogamatters
Hi Serge,
Thanks a lot for your kind words and for sharing your 5-star review with us and the rest of our community.
If you need any help in the future, please feel free to contact us.
Best Wishes,
Krisztian & The Yogamatters Team
Good product and efficient service.
29 July 2024
Reply from Yogamatters
Hi Mark,
Thanks for your 5-star review! We sincerely appreciate your feedback.
Have a wonderful day.
Best Wishes,
Krisztian & The Yogamatters Team
Great product & fab customer service
Fab all round experience from ordering to delivery of bolster. Query answered promptly, quick well packaged delivery and fantastic product. Would highly recommend.
29 July 2024
Reply from Yogamatters
Hi Carloine,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.
If you need any help in the future, please feel free to contact us.
Best Wishes,
Krisztian & The Yogamatters Team
Reply from Yogamatters
Hi Lindra,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Have a lovely day.
Best Wishes,
Krisztian & The Yogamatters Team
Great products and really good…
Great products and really good discounts for yogateachers. The shipping goes really quick and smooth everytime and actualle a lot quicker than shipping within the country that I live in.
This was my second time ordering for my studio and I will not hesitate ordering on a later occasion.
26 July 2024
Reply from Yogamatters
Hi Iris,
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
Have a lovely day.
Best Wishes,
Krisztian & The Yogamatters Team
Reply from Yogamatters
Hi Al,
We really appreciate you sharing your review of our service. Thank you!
Have a nice day.
Best Wishes,
Krisztian & The Yogamatters Team
Nice product
I purchased a new bag for my yoga equipment. It is well made and big enough for my equipment.
26 July 2024
Reply from Yogamatters
Hi Kathy,
Thank you for being our customer and leaving us a wonderful 5-star review.
Enjoy the rest of your day.
Best Wishes,
Krisztian & The Yogamatters Team
perfect for yoga/meditation in the garden
really nice quality and weight. improves posture straight away. The sage green is a good colour and high quality fabric
24 July 2024
Reply from Yogamatters
Hi Richard,
We're thrilled to hear that your new item is perfect for your yoga and meditation sessions in the garden!
Best Wishes,
Lily & The Yogamatters Team
Easy ordering and quick delivery
I ordered a pair of cork blocks which are great quality and look lovely. For this kind of item they were good value for money too, as I think all Yogamatters products are. They were despatched quickly and arrived within a couple of days of ordering.
23 July 2024
Reply from Yogamatters
Hi there,
Thank you for your 5 star review! It's great to hear that you're pleased with the quality and value of the cork blocks :)
Best Wishes,
Lily & The Yogamatters Team
Reply from Yogamatters
Hi Naomi,
Thank you for your positive review! We're happy that you're enjoying the quality and craftsmanship of your new bolster.
Best Wishes,
Lily & The Yogamatters Team
Just fast and efficient and the goods…
Just fast and efficient and the goods are as advertised,
What more can you do!
26 July 2024
Reply from Yogamatters
Hi Beverley,
Thank you for your review! We're glad to hear that everything met your expectations :)
Best Wishes,
Lily & The Yogamatters Team
Lovely quality yoga cloths and…
Lovely quality yoga cloths and fantastic service with ‘live’ people and not Bots - so refreshing
25 July 2024
Reply from Yogamatters
Hi Jayne,
We truly appreciate your feedback! It's wonderful to know that you love the quality of our yoga clothes and that you had a positive experience with our customer service.
Best Wishes,
Lily & The Yogamatters Team
Reply from Yogamatters
Hi Anna,
Thank you for your kind words! We're delighted to hear that you're pleased with your new jute mat and that the ordering and delivery process went smoothly.
Best Wishes,
Lily & The Yogamatters Team
Reply from Yogamatters
Hi Lisa,
We’re grateful and appreciate you taking the time to share your rating with us.
Have a great day!
Best Wishes,
Lily & The Yogamatters Team
You were fast and efficient
22 July 2024
Reply from Yogamatters
Hi Rania,
Thank you for your review! We're glad to hear you found our service fast and efficient :)
Best Wishes,
Lily & The Yogamatters Team
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