Yopa Reviews 

25,077
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,767 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and local agents for being exceptionally helpful, friendly, and approachable, keeping everyone well-informed throughout the entire house selling and buying process. People deeply appreciate the prompt communication, highly efficient service, and professional support that consistently make property transactions feel much smoother, quicker, and less stressful. However, some customers also noted frustrating issues regarding poor communication, unresponsiveness, and a lack of proper support after the initial onboarding phase. A few reviewers additionally experienced unexpected hidden costs, administrative delays, and difficulties when dealing with recommended third-party services.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting efficient processes and strong communication.... See more

Customer service

Customers report extremely positive experiences with customer service, highlighting fantastic support and... See more

Response time

Clients share positive opinions on response_time, highlighting prompt communication and efficient updates... See more

Price

Reviewers highlight ambiguous aspects of price, as customer experiences vary widely. Many consumers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have bought and sold houses using Yopa and would definitely recommend them to anyone else. Our agent Dan was very friendly and efficient. He was available for questions and updates via WhatsApp, wh... See more

Company replied

Rated 5 out of 5 stars

I purchased my house through Jayne and I can’t praise her enough! She was extremely helpful and considerate for viewings, second and even third viewings to measure spaces. If I ever called with a prob... See more

Company replied

Rated 5 out of 5 stars

We sold our home with Yopa within 1 week. Tami Young been with us from the beginning, she’s seems very experienced, answering any question you may have, very quick in response, either by phone, email,... See more

Company replied

Rated 5 out of 5 stars

Dear Divya, Thank you for the update, and for the congratulations. I wanted to take this opportunity to thank both you and Alan Mann for all of your help throughout this process. Although the... See more

Company replied


Company details

  1. #39 of 48 best companies in Estate Agent
  2. #23 of 30 best companies in Estate Agents

About Yopa

Written by the company

Brilliant customer reviews and an award-winning service aren’t the only reasons to sell with Yopa. Here are some of the other ways we’ll help you have a smooth move:

  • The same full service as a high street agency, every step of the way.
  • Fair fixed fees from £999*.
  • Your own local estate agent, there in person throughout your sale.
  • Choose not to pay until your home is sold with No Sale, No Fee for extra peace of mind.
  • Contact us during evenings and weekends, not just inside office hours.
  • Get expert help with mortgages, conveyancing, moving in, and more.
  • Complete visibility of offers, viewings, feedback, and more in YopaHub, our simple online tool.

Book a free valuation

Read about our service

FAQs

Need a hand? Call us on 0333 305 0202 or visit yopa.co.uk and we’ll be happy to help.

*Prices vary in some London postcodes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25k reviews

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4.3

All reviews

(25,077)

1,718 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nicola went above and beyond.

Nicola went above and beyond.

10 July 2026
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Reply from Yopa

Thank you for your positive review, Elliot! We are pleased to hear the team went above and beyond. We will pass this onto Nicola - Lowri 🏡

Rated 5 out of 5 stars

Richard is a wonderful estate agent

Richard is very professional, helpful, knowledgable and very friendly. Communication is brilliant, very efficient. Not pushy just very easy to talk to and always available. Sat down and gave options which were all very favourable priced. Also fixed fee so no hidden extra costs. Dont pay until property is sold. So dont just take the money and dont bother. He really cares and passionate about his work. Highly recommend Yopa

10 July 2026
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Reply from Yopa

We're so pleased to hear about your positive experience with us! It's wonderful to know that Richards's professionalism, helpfulness, and clear communication made such a difference. We'll certainly pass on your compliments - Becca 🏡

Rated 5 out of 5 stars

Courtesy

Courtesy, quick and not messy. Non-ambiguous language, thorough explanation.
I would recommend them to anyone that needs their service. More grease to their efforts.

10 July 2026
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Reply from Yopa

We are so happy to hear that you had such a positive experience with us, Elizabeth! We pride ourselves on clear communication and thorough explanations, so your feedback is truly appreciated. We'll pass on your praise to the team - Becca 🏡

Rated 5 out of 5 stars

Exceptional service and fantastic customer care

Exceptional service from start to finish from Yopa. Ali in particular regularly kept us updated on the progress of our sale and was always at hand to answer any questions posed. Could not rate the service received highly enough and would definitely recommend to anyone who would like an efficient and effective service. The sale went through smoothly and on time thanks to the efforts of Ali and the Yopa team. Many thanks and have already instructed on another property to sell!

9 July 2026
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Reply from Yopa

Thanks for your lovely review, Kamran. We're so pleased to hear about your exceptional experience from start to finish. It's wonderful that our agent Ali kept you updated and answered all your questions, ensuring a smooth and timely sale. We'll certainly pass on your praise to all involved - Becca 🏡

Rated 5 out of 5 stars

Millie Gavan from Yopa

As soon as I met Millie from Yopa I knew I wanted her to sell our house for us! She has kept in touch every step of the way and helped us through everything without being pushy. Nothing has been too much hassle and she is amazing at what she does. Would recommend to anyone

9 July 2026
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Reply from Yopa

We're so pleased to hear about your wonderful experience, Bryony! It's fantastic that our agent Millie provided such supportive and hassle-free assistance throughout your sale. We'll certainly pass on your praise to her - Becca 🏡

Rated 5 out of 5 stars

Nicola and Callum were excellent…

Nicola and Callum were excellent throughout the process and were always on hand to help with questions we had, they made the process as easy and as smooth as they could

9 July 2026
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Reply from Yopa

Thank you for your wonderful review, Ryan! We're so happy to hear that Nicola and Callum were excellent throughout the process and always on hand to help. We're delighted they made everything easy and smooth for you - Becca 🏡

Rated 1 out of 5 stars

Inacurrate valuation.

Not sure how you are do far out with your valuation.
It can only be a generic estimate, as there are so many different types of houses.
Perhaps asking a few more questions about the amount of bedrooms, other rooms and amount of land connected to the property would give you more details to more accurately assess the value.
You're approximate valuation is 40%
Short.

9 July 2026
Unprompted review
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Reply from Yopa

Thank you for your review, Nigel. We're sorry to hear that our instant valuation tool did not provide you with your expected estimate. The instant valuation tool takes data from multiple data points based on sold data in the area surrounding the property postcode looking at similar number of bedrooms and square footage which provides the estimate

Unfortunately, the tool is unable to account for the current market or for any updates to your property which could change it's value, which is why we recommend booking in a face-to-face valuation, we will however pass on your feedback - Becca 🏡

Rated 5 out of 5 stars

Helpful and understanding VG

Scott was very helpful and understanding of the personal circumstances for which the valuation was required. He was responsive and adapted to my availability. Thank you.

18 June 2026
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Reply from Yopa

Thanks for your awesome review, Cath. We are so pleased to hear that Scott and our team were helpful and understanding of your personal circumstances. We always strive to be responsive and adaptable to our clients' needs. We'll certainly pass on your praise to Scott - Becca 🏡

Rated 4 out of 5 stars

Yopa offered a professional and…

Yopa offered a professional and efficient service with excellent customer relations approach. We were very pleased.

7 July 2026
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Reply from Yopa

Thanks for your lovely review, Adeleke. We're so pleased that your experience has been efficient and professional. We'd love to know what we can do to gain that additional star - Becca 🏡

Rated 5 out of 5 stars

John was brilliant

John was brilliant, was always there for every query and made the whole experience feel easy. Will recommend to friends and family

25 June 2026
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Reply from Yopa

Thanks for your wonderful feedback, Sally! We're so happy to hear that our agent John made your experience easy. We look forward to your recommendations - Becca 🏡

Rated 1 out of 5 stars

So far out you’d need Musk’s Starlink for a lift back

Valuations are so far out you’d need to call Elon Musk to get back to Earth.

One house in the village it has valued at 3,500,000 - 4,000,000 when it sold 2 years ago for 6,000,000. My detached house is valued at £500k to £600k when semi-detached ones sell for £650k (terraced) to £850k (semi).

Bizarre!!!

8 July 2026
Unprompted review
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Reply from Yopa

Thanks for your review, Claire. We're sorry to hear that our online valuation tool didn't provide you with the expected value.

Unfortunately, the tool is unable to account for the current market or for any updates to your property which could increase it's value. If you would like to be booked in for a free valuation with our local agent who can advise on the property, please reach out to the team and we'll be happy to help - Becca 🏡

Rated 4 out of 5 stars

Everything was explained and has been…

Everything was explained and has been organised quickly. They have also kept in touch.

8 July 2026
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Reply from Yopa

Thank you for your lovely feedback, Maureen! We're so pleased to hear that everything was clearly communicated and arranged swiftly. We'd love to know what we can do to gain that extra star - Becca 🏡

Rated 5 out of 5 stars

Just sold my bungalow using Yopa

Just sold my bungalow using Yopa, and Divya in Sales Support was my saviour and pivotal in helping get us over the line, after my liaison left Yopa. Thanks so much Divya you are outstanding.

30 June 2026
Unprompted review
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Reply from Yopa

Thank you for your lovely feedback, Claire! We are happy to hear Divya was able to support throughout the sales progression stage. We will certainly pass on your kind words - Lowri 🏡

Rated 5 out of 5 stars

Amazing service from David O'Connor YOPA!

Just want to give a big thank you to David O'Connor form Yopa. He was amazing through the process of buying my new house in garthamlock, Glasgow. From the initial first viewing right through to picking uk the keys. He kept me up to date of what was going on at his end and made the process of actually getting the house as simple as possible. 10/10 service and a great guy to work with. Thanks again mate.

26 June 2026
Unprompted review
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Reply from Yopa

Thank you for your amazing review, Ryan! We are so pleased to hear the local Yopa agent provided a informative and provided amazing communication throughout your time using our services. We will certainly pass your lovely words onto David - Lowri 🏡

Rated 5 out of 5 stars

Scott from Sheffield.

Scott from Sheffield, was an excellent host. He was very informative and allowed me to take my time when viewing the property

7 July 2026
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Reply from Yopa

Thank you for your kind review, John! We are happy to hear Scott was an excellent host and was informative whilst you were viewing one of our properties. We will certainly pass this on - Lowri 🏡

Rated 5 out of 5 stars

We have had great pleasure in using…

We have had great pleasure in using Yopa to sell our property, great communication both on the phone and the app throughout the whole process, would highly recommend.

7 July 2026
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Reply from Yopa

Thank you for taking the time to leave us your lovely feedback, Gavin! We are so pleased to hear our local Yopa agent provided great communication throughout your time using our services. I will certainly pass your kind words on - Lowri 🏡

Rated 5 out of 5 stars

Top service from Wayne at Yopa

Wayne has been very helpful in dealing with the marketing of our property and conducting viewings and subsequently negotiating the sale

This is the second property Wayne has sold for us. He is highly professional and always been available by mobile or text

7 July 2026
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Reply from Yopa

Thank you for your fantastic review! We're so pleased to hear that Wayne provided such helpful and professional service, especially with the sale of your second property. We'll be sure to pass this onto Wayne for you. - Derrie 🏡

Rated 5 out of 5 stars

Great service!

Scott from Sheffield was absolutely brilliant, he showed nothing but professionalism and friendliness. Unfortunately for the moment we don't consider the house to be right for us. But thank you for your time! Would definitely recommend Yopa!

7 July 2026
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Reply from Yopa

Thank you for taking the time to leave a review, Claudiu! We really appreciate your lovely words regarding Scott. - Derrie 🏡

Rated 5 out of 5 stars

Great communication from the start and…

Great communication from the start and throughout. Matt and Nora have worked really well firstly getting our property noticed by others on the market. Nora has been very helpful in arranging viewings that suit both us and the potential buyers. When you are 23 viewings in and 12 months on the market, it can get a little daunting and frustrating but Matt put our minds at ease. We as sellers would highly recommend Matt and his team. Well done to all involved.

7 July 2025
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Reply from Yopa

Thank you for your wonderful feedback! We are so pleased to hear that our team provided excellent communication and support throughout your selling journey. We will certainly pass on your kind words to everyone involved.- Derrie 🏡

Rated 5 out of 5 stars

We were very happy with the service we…

We were very happy with the service we received from Alan and Divya. They were friendly, responsive, and professional throughout the whole process. Thanks to their support and guidance, we sold our house within a week, which was a fantastic result. We would highly recommend them to anyone looking for a reliable and helpful estate agent.

6 July 2026
Unprompted review
Yopa logo

Reply from Yopa

Thank you for your wonderful review! We're so pleased to hear Alan and Divya provided such friendly, responsive, and professional service. We truly appreciate your recommendation. - Derrie 🏡

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