2 years ago I was a customer of a electricity company who had offered 42 percent discount on usage. Unfortunately at the end of 12 months the discount reduced to 30 percent and the charges increased.... See more
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See what reviewers are saying
SPOKEN WITH JEANE. POLITE AND VERY PROFESSIONAL LADY.UNDERSTANDABLE WITH MY PROBS WITH ENERGY AUSTRALIA IN THE PAST. HER EXPLANATION WAS FULL AND "EXHAUSTED". YOU COULD BEE LUCKY TO HAVE EMPLOYEES... See more
I have seen the ads for Compare the Market on TV but wasn't sure of what it meant until my electricity bill kept going up n up with every new gadget we had to get for which we had no choice so I went... See more
Harold was amazing, polite, professional and very helpful. Thanks to him and youcompare and his research we have switched and will now be saving up to 40% on our usage rates. Harold was very patient... See more
Company details
Information provided by various external sources
At youcompare, we compare rates and plans on electricity & gas, broadband, mobile phones and pay TV. Since 2005, we have been crafting & refining our comparison tools to ensure that we can find the best deal possible for you. Plus, our services come at no cost to you.
Contact info
Flinders Street, 3000, Melbourne, Australia
- 1300 321 160
- www.youcompare.com.au
Made a good deal for me
spoke with David
spoke with David. He was extremely helpful and I changed my health care fund on his advice.
They showed the actual KW rate of…
They showed the actual KW rate of electricity provider and not discount. Other compare sites show you 50% discount but the KW rate is $2.00 a KW so price is $1.00 per KW peak rate.
You compare found the cheapest rate at 32c a KW park rate including GST.
Did not return my follow up calls.
Helpful advice from youcompare.
Operator was very informative and professional. Happy with the outcome of her advice. Money saved on gas and electricity at a time when savings are much needed.
I held off giving this review (a few…
I held off giving this review (a few days) as I hadn't heard from the energy company until today ... ie. I wanted to make sure that you had done what you promised!! True to your word though .. I was given what appears to be the best contract available and the process you have of achieving that for me was excellent ... No fuss and very simply extended to me - Thank you!
I thought the service I got was…
I thought the service I got was excellent.
The young lady from Manilla was really…
The young lady from Manilla was really knowledgeable and friendly.
The consultant was very helpful
The consultant was very helpful, but I found him a little difficult to understand.
Very fast response and the person was…
Very fast response and the person was very helpful. Explained all the details and got me a better deal. Highly recommend.
Lady was very good at explaining things
Extremely helpful staff who gave plain…
Extremely helpful staff who gave plain language information that was easy to understand
very easy to do and good results to get…
very easy to do and good results to get chipper electricity and gas bills
It was good that Makki followed up on…
It was good that Makki followed up on my initial online contact, then with a couple of phone calls that were quite helpful.
Excellent service
Happy Customer
Very happy with the service an the information that was provided.
Talking nicely with patient.
Found cheaper rates
Found cheaper rates with my own provider. No need to change providers now.
I liked the guy I talked to in Manila…
I liked the guy I talked to in Manila he was nice 🙂
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