Kara was fantastic regarding purchase of our home in Ashleigh Road. Not at all pushy and accomodated our request for a second viewing at very short notice. Was then very helpful throughout the buying... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Being elderly and myself and my husband having to move for medical reasons we felt it would be a daunting experience. We didn’t need to worry. From start to finish we were talked through everything an... See more
Company replied
Your Move , Hastings , BRILLIANT ! Rob, Megan ,Stuart , Emma...All the Team at Your Move , Hastings have constantly provided a wonderful , supportive service. They " understood " my property and valu... See more
Company replied
Couldn’t recommend Your Move enough. From the very beginning of the process they were efficient and friendly. Kept me up to date throughout the process and did everything possible. Catherine in partic... See more
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Company details
- #23 of 31 best companies in Estate Agents
- #37 of 48 best companies in Estate Agent
Written by the company
Your Move is a multi-award winning estate and letting agency with a nationwide network of connected branches, offering expert property services across England, Scotland and Wales. Whether you're buying, selling, renting or letting, our local property professionals are here to guide you every step of the way. We put our customers first in everything we do. From initial valuation to final completion, Your Move is committed to delivering exceptional service, honest advice, and tailored support. We pride ourselves on our clear communication and personal approach, because we know that no two moves are the same. With decades of experience and local market knowledge, our team takes the time to understand your needs and ambitions, ensuring a smooth and stress-free journey. "All under one roof" - we also offer access to trusted partners for mortgage advice, insurance, surveying and conveyancing, making Your Move a truly comprehensive property solution.
Contact info
Head Office - Newcastle House, Albany Court, Newcastle Business Park, NE4 7YB, Newcastle upon Tyne, United Kingdom
- enquiries@your-move.co.uk
- www.your-move.co.uk
4.4
Excellent
11k reviews
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Always keep you in the loop
Very friendly and informative from the first call to book a viewing to concluding a deal.
22 June 2026
Reply from Your Move
We're so glad our team provided a friendly and informative experience from start to finish. We appreciate your kind words!
Regards,
Your Move
They were helpful from the beginning
They were helpful from the beginning. As i dont live in the area they were great at sorting me out with 2 viewings on the same day. Got back to me straight away and left messages if i was unavailable. All the staff i spoke to were professional and friendly. Very easy to deal with.
13 June 2026
Reply from Your Move
Thank you for your wonderful feedback! We're so pleased to hear that our team was helpful and accommodating, especially with your viewing arrangements. It's great to know our communication and professionalism made things easy for you.
Regards,
Your Move
The profesionalism of the Durham team
The profesionalism of the Durham team. This is the second time that i have their services at Durham . Truly ( for me ) a no brainer. Thanks to all that were involved in the sale .
Many thanks
Paul G.
8 June 2026
Reply from Your Move
We are so glad to hear of your positive experience with our team in Durham. We truly appreciate your continued trust and kind words. Thank you for your feedback!
Regards,
Your Move
5 star experience
Couldn’t recommend Your Move enough. From the very beginning of the process they were efficient and friendly. Kept me up to date throughout the process and did everything possible. Catherine in particular was amazing but the whole team were outstanding. After dealing with other estate agents previously I’d recommend Your Move above everyone else.
24 June 2026
Reply from Your Move
Thank you for your wonderful review! We are so pleased to hear about your positive experience with our team. It's fantastic to know our efficiency and friendliness made such a difference. We appreciate your high recommendation!
Regards,
Your Move
Outstanding Service from Start to Finish
I had an excellent experience with Your Move throughout my recent house purchase. The team was proactive, professional, and consistently prompt in responding to queries and progressing the transaction. Their communication was clear, and they worked diligently to ensure everything proceeded smoothly from start to finish. I am grateful for their support and would not hesitate to recommend Your Move to anyone looking for a reliable and efficient estate agent.
15 June 2026
Unprompted review
Reply from Your Move
We are so pleased to hear about your excellent experience with us during your house purchase. We truly appreciate your kind words regarding our team's proactive communication and efficiency. Thank you for recommending us!
Regards,
Your Move
The best estate agent I have…
The best estate agent I have experienced in my 40 years of buying and selling properties!
Andrew and his team do a fantastic job. Andrew in particular is on the case seven days a week and it was not unusual for him to chase information or update me outside office hours even on a Sunday.
The whole team at the Crewe branch deserve the success that work tirelessly to achieve!
In addition to the great service they are one of the cheapest in the area!
22 June 2026
Unprompted review
Reply from Your Move
We are so pleased to hear about your excellent experience with our team. It's wonderful to know we could provide such dedicated service, even outside of regular hours. Thank you for your kind words and positive feedback!
Regards,
Your Move
Extremely happy with Your Move…
Extremely happy with Your Move throughout the process. We were pleasantly surprised with the number of viewings and how quickly they came after the house went on the market. We received an offer within a week of the house going up for sale. The staff have been very professional, courteous and have kept us up to date throughout the process. I have no hesitation in recommending them.
19 June 2026
Reply from Your Move
Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you were extremely happy with the service you received and that your property attracted strong interest so quickly, resulting in an offer within the first week.
Our team takes great pride in providing a professional, courteous service and keeping our clients informed throughout every stage of the process, so it’s fantastic to know this made a positive difference to your experience.
Thank you for choosing Your Move. We wish you all the very best for the future and are always here if you need any assistance.
Excellent experience with Your Move Whitton
We had an excellent experience with Your Move Whitton. Alan and Anish were incredibly helpful, professional, and supportive throughout the entire process. They guided us through every step, always keeping us informed and making what could have been a stressful experience much easier.
Their communication was excellent, and they were always available to answer questions and provide advice whenever needed. We truly appreciated their dedication, patience, and commitment to helping us achieve a successful outcome.
We would highly recommend Alan, Anish, and the team at Your Move Whitton to anyone looking for a reliable and trustworthy estate agent.
Thank you for all your help!
28 May 2026
Unprompted review
Reply from Your Move
Hi Sousan/Majid, Thank you for the review, was a pleasure to help you, I can see you have already started refurbishing the house when passing by last week. All the best for the future. Regards Alan, Anish & team.
The agent we saw Lee was really helpful…
The agent we saw Lee was really helpful and knowledgable
3 June 2026
Reply from Your Move
Thank you for taking the time to leave us a review, we really appreciate your kind words.
Great service by the Leven Team
Great service by the Leven Team, always kept in the loop and very well informed
12 June 2026
Reply from Your Move
We are so happy to hear you had a great experience with us. We appreciate your kind words!
Regards,
Your Move
You move Walkden are by far the best…
You move Walkden are by far the best estate agents out there. I couldn't go ahead with the sale of the property because I was tied to another estate agents, not a single charge no fuss, they are trustworthy give honest reviews and explain everything. If the house doesn't sell with the estate agents I'm contracted to I will come back. Lisa at Walkden is professional kind and truthful.
18 June 2026
Unprompted review
Reply from Your Move
We are so pleased to hear about your positive experience with us. It's wonderful to know our team provided excellent service and honest advice. We truly appreciate your kind words and look forward to assisting you in the future.
Regards,
Your Move
This feedback is for Samantha from your…
This feedback is for Samantha from your Margate branch which I cannot find listed below.
Sam:
Has excellent local knowledge.
Understood our individual situation.
Is super friendly.
Gave us the time we needed to discuss everything we needed.
Gave us a brilliant service.
Give her a pay rise!
17 June 2026
Unprompted review
Reply from Your Move
We are so happy to hear about your excellent experience! We truly appreciate you taking the time to share such wonderful feedback regarding the brilliant service you received.
Regards,
Your Move
The price of my property was reduced…
The price of my property was reduced by Paul because I was told that this would pull in buyers. Once ‘hooked’ they are then encouraged to bid against each other. He was extremely confident that my property would achieve a higher final price.
I was very dubious as I only had 3 viewings and the price achieved was disappointing. I feel very let down and they charge 1.5% fees which they definitely did not deserve.
12 June 2026
Reply from Your Move
Thank you for taking the time to leave a review.
I am naturally disappointed to read that you feel let down by your experience, particularly as I know how important this move is to you. It would have been nice to have had the opportunity to discuss your concerns directly so that we could better understand your perspective and hopefully address them.
As discussed throughout the marketing process, your property had previously been marketed with another agent for a considerable period of time without generating any meaningful interest or securing a buyer. Our recommendation was therefore to reposition the property in order to attract fresh interest and maximise the number of prospective purchasers viewing the property.
You are correct that I explained the principle of pricing competitively from the outset. This is a strategy I have successfully used for many years and one that is designed to bring the market to the property, rather than chasing the market down through a series of future price reductions.
Whilst this approach often generates multiple offers and, in most cases (including your property), sales ABOVE the asking price, no estate agent can ever guarantee a final sale price. Ultimately, the value of any property is determined by what the market is prepared to pay at a given point in time.
Whilst there were only three viewings, one of those viewings resulted in an offer which was subsequently accepted. Throughout the process, all advice was provided based on our experience and knowledge of the local market, but every decision regarding pricing and the acceptance of offers remained entirely yours.
In relation to our fee, this was fully discussed and agreed prior to instruction. We have remained committed throughout the transaction and continue to work hard on your behalf to progress the sale.
Whilst I appreciate that the agreed sale price may not have met your expectations, it is important to note that the sale has only recently been agreed and remains subject to contract. Our focus is now on working closely with all parties involved to ensure the transaction progresses smoothly and reaches a successful exchange and completion.
Thank you for your feedback and for giving us the opportunity to market your property. We remain fully committed to supporting you throughout the remainder of the transaction and wish you every success with your onward plans.
Selling dads house
My dad had to go in a care home and YOUR MOVE Dudley branch , sold his house and made everything easy for me , they got a quick sale and a good price , thank you too the whole team especially JAKE DREW WHO SORTED EVERYTHING OUT FOR ME , would highly recommend this estate agents
17 June 2026
Unprompted review
Reply from Your Move
Hi Julie
Thank you for taking a few minutes to leave us such a nice review. Jake works extremely hard, so it's always nice to get such positive feedback.
Regards
Tony Thornton
Your Move Estate Agents, Dudley.
We had been looking for quite a while
We had been looking for quite a while. Never quite found the right forever home, so our home was not on the market, when I found this one. I knew immediately , it could be the one for us. It ticked all the boxes. All I had to do was get mine on the market and sold. Matt at Your move, talked sence without pushing. His advice was sound. My house sold quickly and at the asking price. We discussed our offer, and the best way to go. Matt put the offer in and it was accepted within the day. We are now moving forward, to surveys .
3 June 2026
Reply from Your Move
We are so pleased to hear about your positive experience finding your new home. It's wonderful that our advice helped you navigate the process smoothly, from selling your previous home to securing your new one. We wish you all the best with the surveys!
Regards,
Your Move
Enquired, Viewed, Reviewed & Moved..
Excellent service. The Agent went the extra mile to help me with my first Private Tenancy. Kept up to date and informed all the way through the process.
Enquired, Viewed, Reviewed and Moved.
Recommended for service and delivery.
1 June 2026
Unprompted review
Reply from Your Move
Thank you for your lovely review. I wish you all the best in your new home. Kind Regards - David
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, would 100 percent recommend to a friend.
15 June 2026
Reply from Your Move
We are so glad you had a positive experience with our team. We appreciate your recommendation!
Regards,
Your Move
Absolutely brilliant service
Absolutely brilliant service from this agency
Communication is very good, no delays.
Staff are very friendly and respectful
Sadie has been extremely professional and helpful
I cannot thank her enough for the support, prompt response and flexibility.
Definitely had a great experience with this agency
12 June 2026
Reply from Your Move
We're delighted to hear you had such a great experience with our team. Your kind words about our service are truly appreciated.
Regards,
Your Move
Reply from Your Move
Hi Michael,
Thank you for the great review!
YMDumfries 🙂
Selling made easy
Being elderly and myself and my husband having to move for medical reasons we felt it would be a daunting experience. We didn’t need to worry. From start to finish we were talked through everything and kept up to date. Paul was very informative and came to us a few times as we were unable to visit office, also Angela kept us updated by phone. Smooth from start to finish. Thank you
4 June 2026
Reply from Your Move
We're so glad we could make your move a smooth experience . We appreciate your kind words about our team's support and communication. Thank you for sharing your positive feedback.
Regards,
Your Move
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