Your Baby Club UK Reviews 

1,234
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the physical box contents do not match the high monetary value advertised by the brand. Reviewers also pointed out ongoing concerns regarding subscription terms and unexpected monthly credit card charges. Many people expressed deep frustration over receiving items that were close to expiration dates or already outdated. Some reviewers were happy with the earlier deliveries and found specific products genuinely useful for their growing families. A few customers also appreciated receiving helpful daily baby care essentials such as wipes and pacifiers in their parcels.

What people talk about most

Product

Reviewers highlight negative aspects of product, expressing widespread frustration with the poor quality and... See more

Quality

People report negative experiences with quality, expressing deep disappointment over cheap items, duplicate... See more

Price

Clients share negative opinions on price, consistently highlighting disappointment with the value of the... See more

Subscription

Users describe negative interactions with subscription services, expressing disappointment over unexpected... See more

Value for money

Reviewers mention negative feedback about value for money, describing the contents as a complete waste of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The contents of the box are OK, but wasn't impressed that it came with 2 large bars of chocolate. I've been avoiding chocolate because of NHS food guidelines when pregnant, and not great in terms of g... See more

Rated 3 out of 5 stars

The first box was alright but the shipping was delayed for me. I haven't yet received my second box despite it being shipped over 10 days ago, and the only update I have was that the updated delivery... See more

Rated 4 out of 5 stars

Updating my review as I feel it’s only fair. After my initial issue (my first box arrived opened and completely empty), the company did eventually respond and kindly sent out a replacement... See more

Company replied

Rated 2 out of 5 stars

First box was free but with costly shipping. Received a couple of nice products and was relatively happy. What I didn't realise, is that id been signed up for a subscription at the same time. Second b... See more

Company replied


Company details

  1. Baby shop
  2. Internet marketing service

About Your Baby Club UK

Written by the company

Get My Free Box

Who is Your Baby Club?

Your Baby Club is the ultimate personalised community for new and expectant parents. By bringing together leading brand offers, week-by-week pregnancy content, free resources, and much more, we keep parents and parents-to-be supported through pregnancy, parenthood and everything in between.

At each life stage, expect relevant information from our network of bloggers and team of leading experts, real product reviews, competitions, anecdotes, tips and stories. Whatever your parenting journey holds, we hope to be with you every step of the way!

Our club is parenting unfiltered. We don't shy away from discussing the difficult topics or paint a picture of the 'perfect parent'. There isn't only one experience of parenthood or one type of parent, but many. Your Baby Club is for everyone!

Join Your Baby Club today and let us help guide you through your journey to parenthood.

Join the club

Pregnancy By Week

Let's be honest, parenting isn't always plain sailing.

To help you through your pregnancy journey, we share weekly overviews with our members, throughout pregnancy and beyond. These updates include everything you need to know about your baby, your body, upcoming appointments, preparing for birth, and SO much more! Sign up below for your weekly updates.

Sign up now

Contact info

3.2

Average

TrustScore 3 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

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3.2

All reviews

(1,234)

47 reviews in the last 12 months

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Rated 2 out of 5 stars

Baby supplement expired before due date

Baby supplement with Best before date expiring before the baby is born.
Unacceptable for a baby box.
Who is gonna buy for his future baby expired product?!
Very poor from reputation perspective and brand, it shows how little you care.

22 March 2026
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Roberta, we’re sorry your experience didn't live up to your expectations.

Please email hello@yourbabyclub.co.uk, with your order number, so we can look into this issue for you.

As a small business, we truly value your feedback and will share it with our team to help us improve.

YourBabyClub

Rated 2 out of 5 stars

I wouldn't recommend

I paid the £11.99 postage for the 'free' box. Delivery was delayed, I'm not convinced the contents are worth the £70 advertised, I certainly wouldn't buy the items included.
I cancelled the subscription.
I wouldn't recommend.

22 February 2026
Unprompted review
Rated 1 out of 5 stars

Total SCAM

Total SCAM!
After 3 boxes, it is safe to say the total of all 3 is probably £20, if lucky. They provide jam packed boxes to social media influencers to rope people in to using them but no paying customer actually gets those boxes advertised. They send the same items repeatedly, none of which are useful (choc bars, menopause products!), they send expired products (baby milk, face masks, to name a few) and expired vouchers, and the cheapest, poorest quality of the minimal baby clothing they send. I can’t believe they’re still operating, they also just ignore email communication when pressed on issues. The fact these women take full advantage of vulnerable mothers to be is disgusting.

15 January 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing

The first 2 boxes were brilliant but the 3rd was just really disappointing! It came in much smaller box, no formula, there was 1 short clothing item, towel, dummies from 6 months, chocolate and mini cream and a shower get so nothing actually helpful... The first 2 boxes were brilliant.. honestly packed with great stuff but the last one made me cancel my subscription as it was really not worth it.. could get that elsewhere for a tenner... Honestly this was very disappointing

19 February 2026
Unprompted review
Rated 4 out of 5 stars

Glad this was resolved

Updating my review as I feel it’s only fair.

After my initial issue (my first box arrived opened and completely empty), the company did eventually respond and kindly sent out a replacement box. The second box arrived properly sealed and contained everything as expected, which I’m very grateful for. I really appreciate them resolving the situation and making sure I still got to see what was included.

The box itself contains a decent mix of items. Mine included BIBS dummies (which I was especially happy about as it’s a brand I’ve already bought for my baby), a baby grow, body lotion, lip balm, hand cream, lactic acid drops and a gold foil sheet mask. It’s a nice variety and a good way to discover different products.

That said, I’m still unsure whether it’s worth the money long-term. I understand this first box is “free” aside from shipping (which is £12!!), but paying full price, it would definitely work out cheaper to buy the items separately, especially as there are certain products I personally wouldn’t use, like the lactic acid drops.

I’m going to keep my subscription for now and see what comes in the next box. If it’s very similar, I’ll probably cancel, but I do think it’s a great concept overall.

Thank you to the team for eventually putting things right after my box arrived unsealed and empty, I’m really glad I still got to receive everything in the end.

26 January 2026
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Please email hello@yourbabyclub.co.uk where our team will look into this for you :)

Rated 2 out of 5 stars

What an absolute waste of money

What an absolute waste of money - get hardly anything in the box and definitely not £70s worth. My daughter was extremely disappointed.

4 February 2026
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Julia, we’re sorry your experience didn't live up to your expectations.

As a small business, we truly value your feedback and will share it with our team to help us improve.

YourBabyClub

Rated 1 out of 5 stars

Another dishonest scam

Another dishonest scam - don’t waste your money. They advertise a “free” box but still charge £10 for delivery, and the contents aren’t worth anywhere near that. The items are completely cheap and useless. They also sign you up to a subscription without making this clear. Avoid at all costs.

2 February 2026
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Hannah, we’re sorry your experience didn't live up to your expectations.

As a small business, we truly value your feedback and will share it with our team to help us improve.

YourBabyClub

Rated 1 out of 5 stars

Don’t sign up to receive a baby box…

Don’t sign up to receive a baby box unless you want money taking out of your account every month without giving any permission, I signed up for a free baby box, I had to pay postage so not exactly free, items I received were terrible, it’s a baby box and I received two bars of mr beast chocolate, lol, wouldn’t even eat them myself, anyway I signed up for the free box, month later I noticed money had been taken out of my account from them £23, when I signed up I was not made aware at allll regarding any subscription, they are frauds and they are scammers who obviously catch a lot of people out doing this, I was not made aware of noooooo subscription and even if I was, I would of cancelled it as the first box I received was absolutely terrible, I want my money back asap you absolute frauds, disgusting how you do this

30 January 2026
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Mike, we’re sorry your experience didn't live up to your expectations.

You can find all the details about our Monthly Subscription on the page where you sign up for your first box: https://store.yourbabyclub.co.uk/pages/your-baby-box

As a small business, we truly value your feedback and will share it with our team to help us improve.

YourBabyClub

Rated 2 out of 5 stars

Wouldn’t recommended purely because of…

*edit they have since contacted me and cancelled my subscription which I am very thankful for.

Wouldn’t recommended purely because of communication.
Most things in the box were good - although I didn’t get the baby grow and the vouchers I had were all out of date!

I have also been trying to cancel my subscription for weeks now, they say you can cancel anytime but never send you the “magic link” email you need to get into your account (why is that even a thing?) and I have emailed a few times now and messages on Facebook and they still won’t get back to me! It’s getting close now to when I have to pay and I will not be happy if the money comes out when I have been trying to cancel for weeks.

Do not use this unless you want the subscription

22 January 2026
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Lil, we’re sorry your experience didn't live up to your expectations. We have contacted you and resolved this issue.

As a small business, we truly value your feedback and will share it with our team to help us improve.

YourBabyClub

Rated 1 out of 5 stars

It's a scam⁉️ it's repeat payment and you look for the cancellation button it can't bee find and even if you find it and cancel. there go through and take the payment email them they still take the💰

It's a scam⁉️ it's repeat payment and you look for the cancellation button it can't be find and even if you find it and cancel. there go through and take the payment email them they still take the💰

19 January 2026
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

We’re really sorry to hear about your experience and want to reassure you that this is not a scam.

You can access your Monthly Subscription at any point through your online account, where you’re able to skip, pause, or cancel anytime. The cancellation option is always available within your account dashboard.

If you have any trouble accessing your account or cancelling, you can contact us at hello@yourbabyclub.co.uk at any time. Our team is more than happy to help, and we can cancel and refund your order if needed.

We genuinely want all our customers to have a positive experience, so please reach out directly and we’ll resolve this for you as quickly as possible.

YourBabyClub

Rated 1 out of 5 stars

First box was ok however I’ve just been…

First box was ok however I’ve just been charged for another box because they hid a subscription on checkout, not great time for unforcasted expenses in January so they clearly do the free box with overpriced postage as a hook and hide a subscription if anyone didn’t know this is illegal in the uk, because of this I’ve evidenced and sent everything to citizens advice, the ombudsman and also reported to uk action fraud. Targeting mothers is a bit of a shameful deception.

14 January 2026
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Kimberley, please can you email hello@yourbabyclub.co.uk where we can help you with this.

Rated 1 out of 5 stars

Hidden subscription and disappointing box contents

Hidden subscription which is disgusting considering this is aimed at Mums and Mums to be. Website states that there is a link on every email to manage your subscription but I couldn't find this so they effectively make it difficult to actually cancel your subscription. The box came and I was thoroughly disappointed with the contents. Mostly skincare items that I do not need, only one item I would use for baby which is the pacifiers. The baby grow is for a boy, has mickey mouse on it and is grey and blue and made of cheap material. A flyer for a photoshoot which is great until you realise that the photoshoot only offers one small photo, the rest you would have to buy. Will not ne recommending and would instead be warning Mums to be not to bother.

13 January 2026
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Zoe, please can you email hello@yourbabyclub.co.uk where we can help you with this.

Rated 1 out of 5 stars

Not worth the money

Not worth the money. Received first box and had damage items, almost none of the items advertised, expired products and vouchers.

11 January 2026
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Mischa, we’re sorry your experience didn't live up to your expectations.

Please email hello@yourbabyclub.co.uk where we can help you.

As a small business, we truly value your feedback and will share it with our team to help us improve.

YourBabyClub

Rated 1 out of 5 stars

BE CAREFUL ordering from this site

BE CAREFUL ordering from this site , ordered my first free box last month which you just pay postage for , have unknowingly been signed up for a subscription in the process which they have just tried to take £23.99 which i honestly dont believe the box last month would have been worth that , luckily there was no money in that account so they couldn't take it so be careful and check if youve been signed up for a subscription after ordering your free box

10 January 2026
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Stephanie, we’re sorry your experience didn't live up to your expectations.

Please email hello@yourbabyclub.co.uk where we can help you.

YourBabyClub

Rated 1 out of 5 stars

Disappointed with products and customer service

I received my first baby box but did not receive a baby vest as advertised, I contacted them immediately which was several weeks ago now but have not received a response back. I won’t be continuing with my subscription

8 December 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Julie, we’re sorry your experience didn't live up to your expectations.

As a small business, we truly value your feedback and will share it with our team to help us improve.

YourBabyClub

Rated 5 out of 5 stars

Amazing Service

Amazing kit put together by Your Baby Club with only the best quality products out there to give you a headstart with things. This kit has been super helpful for me as a first time parent. Thank you team for helping me explore what works best for us and for sorting us out.

3 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your lovely review, Jasmine!

We're thrilled to hear you enjoyed your Baby Club box and found the items useful for both you and your little one.

YourBabyClub

Rated 2 out of 5 stars

Be careful about the hidden subscription!

First box was free but with costly shipping. Received a couple of nice products and was relatively happy. What I didn't realise, is that id been signed up for a subscription at the same time. Second box cost me £23 and I don't feel what I received in this box was worth that much, especially given that I didn't even know I was paying for anything!

6 December 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Hey Sam, we’re sorry your experience didn't live up to your expectations.

As a small business, we truly value your feedback and will share it with our team to help us improve.

YourBabyClub

Rated 5 out of 5 stars

Happy!

I ordered the baby box which was absolutely lovely. Came very quickly and with lots of nice little bits inside 😀

7 February 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

We truly appreciate you leaving a lovely review, Amy, your feedback is really important to us.

YourBabyClub

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