Your Local Mechanic Reviews 

114
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Cannot recommend enough, they came to the house with a diagnostic machine, explained the fault in detail they booked me into their garage to repair. Fantastic job, superb friendly service, very reaso... See more

Company replied

Rated 5 out of 5 stars

If you are looking for a trustworthy company and mechanic then you have found both! Contacted these guys for a quote, got a VERY good quote and availability within 30 minutes. They even arranged to co... See more

Company replied

Rated 5 out of 5 stars

Elliot was amazing! I had a problem with my engine on Friday, turned out to be a big job. My car was picked up and returned back to me in 5 days better than ever! Friendly, professional and efficient.... See more

Company replied

Rated 5 out of 5 stars

Prompt response my vehicle that had broken down (would not start at home). The mechanic Elliot was friendly, attentive and knowledgeable and immediately put me at my ease. He identified the issue quic... See more

Company replied

Company details

  1. Car service
  2. Vehicle Repair

Written by the company

Your mechanic comes to you. No waiting rooms. No juggling lifts. No disruption to your day. Your Local Mechanic brings professional car servicing, diagnostics and repairs straight to your door across Birmingham and the Black Country. Expert care, wherever you are. Whether you're at home, at work, or stranded somewhere inconvenient, our fully-equipped mobile workshops and experienced technicians handle everything from routine servicing and MOT prep to fault diagnostics, electrical issues and engine repairs. How it works Give us a call on 07453 957641. We'll book a time that suits you, arrive at your location, and diagnose the issue on the spot. You'll get a clear explanation of what's needed and upfront pricing before we touch a single bolt. No surprises, no pressure. Why customers stick with us We've built our reputation on doing things properly—turning up when we say we will, fixing problems first time, and treating your car like it's our own. It's old-fashioned service with modern convenience. Ready to skip the garage hassle? Call 07453 957641 and let us come to you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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4.9

All reviews

(114)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

Great service from the very helpful lads, 2nd to none for knowledge, definitely would recommend them to anyone 👍🏼

13 May 2024
Unprompted review
Your Local Mechanic logo

Reply from Your Local Mechanic

Thank you so much for your glowing review! We're thrilled to hear that our team provided you with excellent service and that you found our knowledge to be top-notch. Your recommendation means the world to us, and we're grateful for the opportunity to assist you. If you ever need anything in the future, don't hesitate to reach out. We're here to help!

Hayley

Rated 5 out of 5 stars

Highly recommend Elliott his so good at…

Highly recommend Elliott his so good at what he does honest and professional. Me and my husband have used Elliott for our cars for years now. I had a car a night off a garage turn up faulty Elliott diagnosed it and dealt with the company for me, wouldn’t use anyone else

14 May 2024
Unprompted review
Your Local Mechanic logo

Reply from Your Local Mechanic

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've been satisfied with Elliot's service for years. Delivering honesty, professionalism, and top-notch automotive expertise is always our goal, and it's wonderful to know that we've met your expectations time and time again.

We understand how stressful it can be when unexpected issues arise with your vehicle, and we're glad Elliot was able to diagnose and resolve the problem efficiently for you. Going above and beyond to ensure your peace of mind and satisfaction is what drives us every day.

Your loyalty and trust mean the world to us, and we're honoured to be your go-to choice for automotive care. If there's anything else we can do to continue providing excellent service, please don't hesitate to reach out. We look forward to serving you and your husband for many more years to come!

Thank you again for choosing us.

Hayley

Rated 5 out of 5 stars

Elliot as a team are so good I would…

Elliot and th team are so good I would not go Anywhere else, Service was amazing

1 May 2024
Unprompted review
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Reply from Your Local Mechanic

Dear Shaun

We're truly grateful for your kind words! Knowing that you trust Elliot and our team means a lot to us. Providing amazing service is what we strive for every day, and it's fantastic to hear that we've met your expectations. Your satisfaction is our top priority, and we're committed to continuing to deliver exceptional automotive care to you and all our valued customers. Thank you for your loyalty and for choosing us as your preferred automotive service provider. We look forward to serving you again in the future!

Hayley

Rated 5 out of 5 stars

Highly Recommend, Excellent Service

Highly recommend this company, from the first contact, arranging recovery, to picking up my repaired car, their service was exceptional. They were very competitive price wise too.

I won’t be taking my car anywhere else now.

9 May 2024
Unprompted review
Your Local Mechanic logo

Reply from Your Local Mechanic

Thank you immensely for your glowing recommendation! We're thrilled to hear that your experience with us, from start to finish, was nothing short of exceptional. Ensuring a smooth process from the moment you reach out to us, through arranging recovery, to returning your repaired car is our utmost priority. It's fantastic to know that our dedication to providing top-notch service has resonated with you.

We understand the importance of competitive pricing, and we're delighted that you found our rates to be reasonable. Your trust and confidence in our services mean the world to us, and we're honoured to have earned your loyalty. Rest assured, we'll continue to deliver the same level of excellence with each visit.

Thank you for choosing us as your automotive service provider. We're here whenever you need us, and we look forward to serving you again in the future!

Hayley

Rated 5 out of 5 stars

Elliot was extremely professional and…

Elliot was extremely professional and got the job done quickly , would definitely recommend and will now be a returning customer should I ever need any work done again .

10 April 2024
Unprompted review
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Reply from Your Local Mechanic

Dear Gemma

Thank you very much for sharing your positive experience with Elliot! We're delighted to hear that he provided you with professional service and efficiently got the job done to your satisfaction. Your recommendation means a lot to us, and we truly appreciate your trust in our services.

We're thrilled to welcome you as a returning customer, and should you ever need any automotive work in the future, we'll be here to assist you with the same level of professionalism and efficiency. Thank you for choosing us, and we look forward to serving you again whenever you need us!

Hayley

Rated 5 out of 5 stars

Prompt response my vehicle that had…

Prompt response my vehicle that had broken down (would not start at home). The mechanic Elliot was friendly, attentive and knowledgeable and immediately put me at my ease. He identified the issue quickly and made a temporary repair whilst he ordered some parts, and he returned the next day as we agreed, wasting no time in getting them fitted. Price was very reasonable, very satisfied with Your Local Mechanic. A first class job.

10 May 2024
Unprompted review
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Reply from Your Local Mechanic

Dear Zed

We appreciate your detailed feedback! It's fantastic to hear that Elliot provided friendly, attentive, and knowledgeable service, quickly diagnosing the issue and making a temporary repair to get you back on track. We're glad he could promptly return with the necessary parts and efficiently complete the job as agreed upon. Thank you for trusting us with your vehicle, and we're so glad to have met your expectations. We'll be here if you need anything else in the future!

Hayley

Rated 5 out of 5 stars

Job well done

I contacted Your Local Mechanic regarding an oil leak, which I noticed was getting worse on the driveway at home. I found them to be very efficient. Good communication, they kept me well informed as the job progressed, they had to order parts, but even so the job was still completed the same day. I was extremely pleased with the service they provided to me.

8 May 2024
Your Local Mechanic logo

Reply from Your Local Mechanic

Dear Michael,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service efficient and satisfactory.

Addressing oil leaks promptly is crucial, and we're glad we could assist you in resolving the issue swiftly. We understand the importance of clear communication throughout the process, and we're pleased to know that you felt well-informed every step of the way.

Ensuring your vehicle is back on the road safely and promptly is always our priority, even if it means ordering parts to complete the job efficiently. We're delighted that we could complete the task on the same day for you.

We truly appreciate your kind words and your trust in us to take care of your automotive needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Safe travels!

Best regards,
Hayley

Rated 1 out of 5 stars

Did not turn up, did not answer calls or live chat

Did not turn up, tried calling and contacting via live chat and no response.

Eventually got through to him once and said he would call be back, he never did. Has ignored my calls since and have heard nothing.

I cancelled work to make sure I was in for him, so I have lost a whole day of work, losing money and lost a whole day waiting around.

Terrible service. Would give a zero star review if I could.

7 September 2023
Unprompted review
Your Local Mechanic logo

Reply from Your Local Mechanic

Hi Faye,

We are deeply sorry to hear about your experience and the inconvenience it has caused you. We strive to provide reliable and timely service to all our customers, and it is unacceptable that we fell short in your case.

We sincerely apologise for not showing up as scheduled and for the lack of communication. This does not reflect the standards we hold ourselves to. We understand the frustration and disappointment this situation has caused you, especially after rearranging your schedule.

Please know that we take your feedback seriously, and we are actively investigating what went wrong to ensure it doesn't happen again in the future. Your time and trust are incredibly important to us, and we are committed to making things right.

If there's anything specific we can do to rectify this situation or if you would like to reschedule your appointment, please reach out to us directly. We would appreciate the opportunity to regain your trust and provide you with the exceptional service you deserve.

Again, we apologise for the inconvenience and thank you for bringing this matter to our attention.

Warm regards,
Your Local Mechanic

Rated 4 out of 5 stars

Very pleasant

Very pleasant
Very pleasant, quick and above all honest. Thoroughly professional and without question, very knowledgeable.

Would definitely recommend.

Daz

22 February 2022
Unprompted review
Your Local Mechanic logo

Reply from Your Local Mechanic

Thank you so much for your kind words, Daz! We're thrilled to hear that you found your experience with us to be very pleasant, quick, and honest. Providing thorough professionalism and honesty is at the core of our values, and we're glad that our efforts resonated with you.

We're dedicated to ensuring that our team is highly knowledgeable and skilled, so it's fantastic to hear that you found us to be knowledgeable about our craft. Your recommendation means a lot to us, and we're grateful for your trust in our services.

Should you ever need assistance in the future, please don't hesitate to reach out. We're here to help, and we look forward to serving you again whenever you need us. Thank you for choosing us!

Hayley

Rated 5 out of 5 stars

Highly recommend!!! Bridges Garage Pentraeth!!!

Excellent customer service. I took my car into Bridges Garage in Pentraeth, Ynys Mon the day before Christmas Eve. They were very busy, but because I was concerned about my brakes Dave put it straight onto the ramps. Showed me and talked it through (in all my years going to mechanics this has NEVER happened. He dropped me home and returned it the following morning. Professional, efficient, reasonably charged!

28 December 2021
Unprompted review
Rated 5 out of 5 stars

Car fixed at work with no problem

Elliot came and diagnosed the problem with the car at my workplace. He then explained the problem, quoted me, came back the next day, fixed it and all was excellent. Cant recommend him enough. Very pleased. Liz Skinner

21 May 2019
Unprompted review
Rated 1 out of 5 stars

Very bad service

Very bad service, appointment made for 10:30am, didn't turn up, text and called him all day for him to completely ignore me, absolute waste of time.

6 May 2019
Unprompted review
Rated 5 out of 5 stars

Very pleasant

Very pleasant, quick and above all honest. Thoroughly professional and without question, very knowledgeable.

Would definitely recommend.

3 May 2019
Unprompted review
Rated 5 out of 5 stars

Alternator replaced at short notice...

Had an alternator about to pack up on me and working some distance from home and needing the car I had to take a day off work to get it sorted. Having tried a number of the larger usual suspects and local backstreet garages, none of whom could fit me in for the next day or two, I decided to try a mobile mechanic.
This was the first one I tried and got a call back as requested from Elliot within the hour. He was about to travel back from a job some distance away. He gave me a rough eta and turned up on time as promised. Quickly diagnosed the problem and sourced the part at a reasonably price giving me an all-in priced. There were a couple of complications which he sorted at no extra expense and he got me back up and running in a couple of hours. Car now runs like a dream.
Polite, friendly, helpful, explains all and does the job quickly and good to his word.
I cannot fault.

21 November 2018
Unprompted review
Rated 1 out of 5 stars

I had a problem with my Saab losing…

I had a problem with my Saab losing power. I called Elliot after reading all the good reviews, he came to my house and immediatley diagnosed a faulty EGR valve, after he replaced it - same problem. I tested the "faulty" valve, it was working as it should. Then he decided it was a faulty DPF, after he replaced it - same problem! It cost me around £600 and I still had the same problem. He refused to come to my house and insisted that I take the car to him knowing that I work full time and its difficult to take time off. I would definitely NOT recommend this guy.

25 October 2018
Unprompted review
Your Local Mechanic logo

Reply from Your Local Mechanic

Hi Ken,

We appreciate you taking the time to share your experience, and we are truly sorry to hear about the frustration you encountered. Providing accurate diagnostics and effective solutions is paramount to us, and it's disappointing to learn that we were unable to resolve your issue satisfactorily.

We apologise for any inconvenience caused by the misdiagnosis and subsequent replacement of parts. Our aim is always to provide efficient and reliable service, and we regret falling short of your expectations in this instance.

Your feedback is invaluable to us, and we take it seriously as we continuously strive to improve our services. We understand the inconvenience of having to take time off work to address car issues, and we apologise for any additional stress this situation may have caused.

We would welcome the opportunity to discuss this matter further and explore how we can make things right. Please reach out to us directly and we will do our utmost to address your concerns and find a resolution.

Once again, we apologise for any inconvenience caused and thank you for bringing this to our attention.

Best regards,
Hayley
Your Local Mechanic

Rated 5 out of 5 stars

Brilliant service Came and collected…

Brilliant service Came and collected car and fixed the problem within a day. We needed to take the car back to Nottingham urgently so the quick service was so much appreciated . Very reliable and trustworthy thank you so much for your excellent service and help !

4 September 2018
Unprompted review
Rated 5 out of 5 stars

Great friendly service

Great friendly service. My car was ready the day before schedule. Easy to settle the Bill on line. Problem discussed before job being done so no nasty surprises with the bill. Thank you

21 August 2018
Unprompted review
Rated 1 out of 5 stars

Be wary of cheap parts when paid for…

Be wary of cheap parts when paid for expensive parts on your vehicle! Rude and swore at me when called to question why put cheap parts on car and put phone down when paid for expensive part and refused to give me a receipt. Was told to get parts off vehicle then he would refund what paid. Cross threaded bolts/screws by putting them on too tight had to go elsewhere to remove them and got to replace them as damaged. Wrong lubricant etc used. Call him self a mechanic????Tried to fob me off saying accountant has to refund when that's a load of rubbish soon refunded me when said would go to trading standards.

20 August 2018
Unprompted review
Rated 5 out of 5 stars

I was able to get home!

I was able to get home thanks to Elliot!

Elliot was honest about his availability, turned up when he said he would - texted to let me know when he was on his way - got the job done (I needed a new starter motor) and didn't rip me off!

Great service, thank you.

15 August 2018
Unprompted review
Rated 5 out of 5 stars

I was told about this mechanic and I…

I was told about this mechanic and I can honestly say he has lived up to the excellent reviews. Has sorted my car out like I was told he can, was very impressed, he very trustworthy honest and very reliable also quick to respond.. I say that ALL should definitely call him .

20 July 2018
Unprompted review

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