Yournextcar Reviews 

Have had the best experience with YNC from start to finish. Have always answered all my queries and concerns before purchasing. I genuinely trust them and will continue to be a loyal customer with them moving forward.

I can really see why YOUR NEXT CAR has a 5 star rating, the guys were very friendly and helpful throughout my whole experience buying my new car, you can see that they strive for high expectations in delivering high quality cars.
I would highly recommend purchasing a car from this company.
Fantastic customer service

At first, Your Next Car were friendly and easy to deal with when I purchased a VW Polo. Given the value of the car, I expected it to have been properly checked and ready for the road.

They claimed it had undergone a PDI, but when I took it to an approved VW garage, their report listed multiple faults – including wheel bearings I had already raised with them. The same report also flagged: brake pads fitted to worn discs, a distorted wheel, wishbone bushes fallen out, and a split centre exhaust sleeve.

Repairs were eventually arranged through a third-party garage, but they refused to fix the brakes and one of the front bearings also listed on the report. After almost three months of back and forth – and having to involve my finance company – the work was finally completed. This drawn-out process also cost me three days’ holiday from work.

To make matters worse, their follow-up to my review included personal details that I believe breached data protection (reported to the ICO). I also received a phone call from a staff member named Waseem in which foul language was used, and attempts were made to make me feel irrelevant – but it didn’t work. My solicitor has advised me that Your Next Car mishandled the situation from the start.

I regret buying from them and would not recommend.

Bought a bmw 320d last week. Have got to say the service has been exceptional. Were buying from distance so didn't see the car until we picked it up , and wow when we got there what a car , looked amasing fantastic condition and well presented , Waseem who we dealt with has been so very helpful in us getting us our new car . Thank you Norman

This is our fifth purchase over the years, from your next car & every time we have been delighted, not only with their impeccable service but the cars we have purchased. This BMW 2 Series grand tourer that we bought from Waseem is nothing short of immaculate. Thank you as always for your time, advice & presenting the car like it's brand new.

Sold my BMW to this company today, and they were absolutely great. Gave me a fair price for my car, more than £1k more than W.B.A.C. They were very good with communication throughout the process and easy/friendly to deal with.

Purchased a 330e from Naqeeb and Waseem. Exceptional customer experience and very highly recommended. Would definetley visit for next purchase.

2nd time selling through Your Next Car and great service from Naqeeb as usual.

Many thanks

Greeted on arrival by friendly staff. Smooth process for selling a car & excellent deal offered.

Brought my BMW 420 from here a couple of weeks back.... absolute brilliant service provided by all the guys.
Very helpful from our first contact right through to collection...
Highly recommend

Excellent service, a special thanks to Naeem for looking after me and making the whole sale process very easy.
HIGHLY RECOMMEND.

Just bought a 3 series estate. Quick and easy process buying and got a good part ex price for mine. No complaints 👍

Bought a Car from YNC just over a year ago, From the outset they were excellent, I travelled there by train and ended up at the wrong garage (they have 2 locations) They kindly drove me to the correct one without me even asking. I bought a very well priced M2, and have not looked back, love the car, it hasnt missed a beat just MOT'd it and sailed though not a single issue. Staff were friendly and welcoming. I will definatley buy another car from them.

Came to pick up a reserved car, and was given more than enough time to have a look around at the other cars on selection and made me and my dad feel very welcome. Nice little test drive around the area, and a very quick transaction once I confirmed to have the car.
Would highly, highly recommend to anyone in the market for a BMW, with a little more.

Purchasing my new car was an absolute dream come true! The entire process was incredibly smooth, with a team that was friendly, professional, and genuinely eager to help. From start to finish, they made everything effortless and stress-free. As for the car itself, It completely blew me away with its performance, looks, and attention to detail.
You just don’t see these BMW’s look like this anywhere else in the UK, the body kit very unique! We drove all the way from Swansea and it was truly worth it! The overall service was fantastic, and I couldn’t be happier with my experience. Highly recommended!

Very fast and good communication for starters which is really important for me,….

travelled from the Isle of Wight and had a great experience with the team On a stunning 1 series with just 20k miles on!

Would be interested to use YNC again, Rehan was training and doing great, showing keen interest in the job and very polite to deal with. Shadowed by someone with more experience as he learns.

Everyone I dealt with on site tried their best to help any situation or question I had with the car

I bought a car through Zuto in Your Next Car around 2-3 weeks ago, Seat Ibiza 2016 BN66 YSM.

At first I am pleased with the car although small problems came up which is fine. I can deal with them however as time goes, more problems just arises. I will list it down.

1. Key- no battery, bought a battery. Ok thats fine.
2. One light isnt working on the plate. Which is fine.
3. Rear tyres both 1.2 mm thread depth, had to change. The fact that the car had MOT this year last August, how come they will pass it with that 1.2 mm. Also why the dealer would send the car to me without checking it first? The dealer said, they will refund the cost. Ok good. Sorted.
4. Boot not opening. Had to take to garage. They lubricated it. It is opening now however there is a missing piece of the latch, that piece I can click it or screw driver it if when the boot isnt opening. Basically, its an alternative to open the boot if its stucked. Garage said, it wont last long and it needs changing. Dealer already informed and they will refund the cost. But what about the replacement of the latch?
5. Passengers seat dont have a headrest.
6. Parcel shelf none.

I am not happy with the car, the boot's liner was obviously burned by something, liquid, or whatever so thats needs changing. Probably the reason why there was no photo of the boot and the inside when they advertised. I would have not chosen the car.

It has taken my time really. First week, had to change the tyre. Second week, the boot isnt opening. Like what else to come up? Emailed Zuto- no reply. Rang zuto, they contacted the dealer, dealer said they will sort it ou. I have emailed the dealer, messaged their contact number and rang them everyday and until no refund of the cost I have spent on the car, no feedback at all.

This is the second car I have bought from YNC. I cannot recommend them enough. The attention to detail in making these used cars feel brand new is mind blowing. Having to use the word “used” feels a bit insulting 🤣 I won’t buy another BMW from anywhere else. Amazing looking cars, incredible service at all hours of the day they are happy to reply to messages. Just brilliant

Well what can I say. YNC.. An amazing place to purchase your car from. From the day I went to view up-till now 10 months later of having the car I can’t fault the customer service received.. I wasn’t keen on the model of BMW I bought prior to seeing this at YNC, they sure know how to make cars look good.. Mine is for sure a head turner.. Immaculate and beautiful inside out.. Definitely would recommend this place for the cars and the customer service..Waseem... a great guy can’t fault the service he provides at all. I had a minor fault after soo long and he dealt with it without hesitation, didn’t need to after soo long but professionally via dealers managed it all and paid for it.. I mean no one does this after soo long.. That’s the excellent type of service they provide.. can’t fault them at all.. If I repurchase it sure will be from these guys.. Once again Thanks Waseem..