While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
De nieuwe webshop met 1000+ groene en bloeiende planten, supervers van de kweker.
3.8
275 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am not 100% happy with the plant which I received. Does not match with what shown on website.
Reply from YourPlants
Hi, so sorry to hear you are not happy with your new plant. You are welcome to send us a photo of the plant with your order number, so we can see if we can fix it for you to make sure you get the plant you ordered. Please send your information to plantenservice@yourplants.nl.
Best regards,
Team YourPlants.nl
Reply from YourPlants
Thank you so much for writing a review about us. We hope you'll enjoy your new plants and that you'll visit our webshop again soon!
Best regards,
Team YourPlants.nl
I ordered plants with additional card that I paid for, but the plants arrived without the card.
Reply from YourPlants
Hi Wojtek,
Thanks for your review! I'm sorry that we forgot to add the greeting card to your order. I have refunded the money for the card and I send you a small gift from us.
I hope you will give us another chance in the future.
Best regards,
Team YourPlants.nl
Reply from YourPlants
Hoi Mark, dankjewel voor de review! Wij zijn ook fan van de cactus. Veel plezier ermee en hopelijk tot ziens in de webshop!
Vriendelijke groeten,
Team YourPlants.nl
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
