I’ve been a with Your Repair for a number of years. They have always been a great company to deal with, get issues resolved and assist with annual servicing. Today I spoke with Alex to renew my p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time with the company the person I spoke eith was very plight explained what was what and I was very pleased what he said

Reply from YourRepair
You become trapped in this agreement so that once they have taken the annual payment it cant be cancelled except within a few days of renewal. I am amazed that an insurance company is allowed to treat customers like this.

Reply from YourRepair
Had my first boiler service with Your Repair.
The Engineer arrived on time after texting an hour before his visit.
He was thorough and tested many of the parts.
The service was about half an hour. After he had finished he went through every thing he had tested.
I would recommend Your Repair and hopefully they will not increase my payment for next year when I renew.

Reply from YourRepair
The knowledge and ease with which i was helped.

Reply from YourRepair
Not used yet, but just joined up and the process was straight forward and not complicated or left hanging on. The person I spoke to was very polite and professional with some humour involved, so yes an easy sign up.

Reply from YourRepair
Prompt service on booked date, explanation of any possible future problems, and cleaned area inside and around boiler. Prices for contract are reasonable compared to many others.

Reply from YourRepair
we have just set up our boiler cover and we had a very polite helpful , man

Reply from YourRepair
Really helpful engineer, explained any questions i put to him, very polite and professional.

Reply from YourRepair
Excellent service. All my questions were answered in a polite and easy to understand way. The young man who I spoke to was amazing. Great customer service.

Reply from YourRepair
ialready have a policy and added my own home cover. The agent was helpful and personable

Reply from YourRepair
Easy sign up to follow instructions. Done in a minute. Fair price. Easy selection on what cover you can afford and what service you get for your money.

Reply from YourRepair
The engineer arrived within the time frame given, he was a very pleasant young man, efficient and completed the service in good time. All good!

Reply from YourRepair
Great found easy to join looking forward too having your cover

Reply from YourRepair
Signing up was a pleasant experience until I tried to login for the first time.

Reply from YourRepair
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.