I’ve been a with Your Repair for a number of years. They have always been a great company to deal with, get issues resolved and assist with annual servicing. Today I spoke with Alex to renew my p... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Very pleased with Your Repair, have had them in place for 6 years since moving to our house. They've only raised prices once and kept it stable since then. They connect us with reliable local engineer... See more
Company replied
The response from Your Repair is excellent. The allocated a Company to carry out my annual Boiler Service (Same Company I have had several times before) Whilst the engineer was here I mentioned a conc... See more
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Engineer turned up at agreed time to service my gas boiler. Friendly and polite explaining exactly what he was going to do and how long he thought he'd be there. Took the time to inspect the back o... See more
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Company details
- #72 of 119 best companies in Heating service
- #70 of 98 best companies in Plumber
Written by the company
Boiler & Home Emergency Cover
Written by the company
- Avoid Expensive Repair Bills...
- We offer a range of plans to protect your, boiler, heating, plumbing, electrics, drains and kitchen appliances against the expensive cost of repair.
- 3 Year Fixed Price
- No more price hikes! We fix your monthly price for up to 3 years, no matter how many claims you make.
- Instant Cover
- When you switch to us from another provider, we'll give you instant cover to ensure continious protection from the moment you sign up. You can also select a future start date so your instant cover starts the second your existing policy ends. No stress, no over lap and no gaps in cover.
- Free Boiler Service
- To keep you and your family warm and safe all year round, all our standard plans include a free annual boiler service worth £80, every year for the life of your plan.
- Unlimited Claims
- You can claim as many times as you like and there's no limit on the value of each claim.
- All Parts & Labour
- All parts labour and call out charges are included in your monthly plan.
- 24 Hour Callouts
- Our UK based emergency claims line is open 24 hours a day, 365 days a year.
- Boiler Replacement Promise
- Don't worry, in the unlikley event that we can't repair your boiler and it's under 7 years old, we'll replace it at our expense.
- Manufacturer Repairs
- We believe the best people to repair your boiler are the people who made it, thats why we've partnered with most major boiler manufactures such as Worcester, Ideal, Baxi & Vaillant who carry out repairs on our behalf. For plumbing and drain repairs we work with Lanes for Drains to deliver a rapid emergency response, nationwide 24/7 365 days a year. This is all backed up by our growing network of over 5000 qualified gas safe registered engineers
Contact info
4.7
Excellent
23k reviews
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Excellent service from Your repair
Excellent service from Your repair , communication in particular has been great . They sent an excellent engineer from Morheat (Croydon) called Daniel to service the boiler. Your Repair and Daniel have fulfilled commitments on timing and quality of work, along with value for money. I would happily recommend both ,
20 August 2026
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our communication was great and that our engineer provided excellent service. We're so pleased that we fulfilled commitments on timing, quality, and value.
Friendly efficient service.
17 August 2026
Reply from YourRepair
Thank you for your 5-star review! We appreciate your feedback.
The engineer was on time very friendly
The engineer was on time very friendly. Agreedable did a great job.
19 August 2026
Reply from YourRepair
We appreciate your feedback. We're delighted to hear that our engineer was punctual, friendly, and did a great job.
always very helpful
always very helpful. Engineer very good in explaining actions which helps us OAPs
22 August 2026
Reply from YourRepair
We appreciate your feedback. We're delighted to hear that our service is always helpful and that our engineer was great at explaining their actions.
Everything went like clockwork
Everything went like clockwork. Engineer came when he said he would and done an excellent job.
19 August 2026
Reply from YourRepair
We're delighted to hear that everything went smoothly and that our engineer arrived as scheduled, providing excellent service. Thank you for your positive feedback!
Excellent communication and customer…
Excellent communication and customer service, booking a boiler service for my elderly father, who has dementia. Great to be able to keep track of his account online and know that everything is working as it should with his rather ancient boiler, which gives extra peace of mind. Would definitely recommend.
19 August 2026
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our communication and customer service were excellent, especially when booking the boiler service for your father. It's great to know that our online account access provides you with peace of mind.
Very pleased with the service I get…
Very pleased with the service I get from YourRepair they contact you when a service is due and you can choose the date and time am or pm the engineer was very polite and friendly. The cost is affordable.would definitely recommend to others.
19 August 2026
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our service is convenient and affordable, and that our engineer was polite and friendly. We're so pleased you would recommend us to others.
The fella turned up on time
The fella turned up on time, did a professional job and left, what more do you want ?
19 August 2026
Reply from YourRepair
We're so pleased to hear that our team member was punctual and carried out the work to a high standard. Thank you for your kind words!
Polite and helpful engineer
21 August 2026
Reply from YourRepair
Thank you so much for leaving us a fantastic review! We're very happy to hear our engineer was polite and helpful during their visit.
Excellent all round
22 August 2026
Reply from YourRepair
Thank you for the 5-star review! We appreciate your feedback.
Great boiler service
Excellent service engineer visited yesterday and was courteous, efficient and prompt.
22 August 2026
Reply from YourRepair
We appreciate your feedback. We're delighted to hear that our service engineer was courteous, efficient, and prompt during their visit!
Clear information
Clear information, kept me informed, the engineer was excellent and very professional. Overall exceptional service.
22 August 2026
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that you received clear information, were kept informed, and that our engineer was excellent and very professional. We're so pleased you experienced exceptional service.
Immediate response to my boiler
Immediate response to my boiler. Lovely man Rak attended and sorted issue out. Very pleased xxx
22 August 2026
Reply from YourRepair
We're delighted to hear about the immediate response to your boiler issue and that our engineer was able to resolve it for you. Thank you for your wonderful 5-star review!
Reply from YourRepair
Thank you for your wonderful 5-star review! We're so pleased to hear that we were able to provide a fast and efficient service.
Reply from YourRepair
Thank you for your feedback! We're delighted to hear that our service was very good as always. We truly appreciate your continued support.
Straightforward informative and efficient
Ryan was most knowledgable, understood where I was coming from and provided all the info I needed to make a decision as to how to proceed with a Your Repair policy.
21 August 2026
Unprompted review
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our colleague was knowledgeable and provided all the information you needed to make a decision.
The service was excellent
The service was excellent.
Engineer arrived well in time, finished his job very professional manner.
No complaints at all
21 August 2026
Reply from YourRepair
We appreciate your positive feedback and 5-star rating! We're delighted to hear that our engineer arrived promptly and completed the job in a very professional manner.
Reply from YourRepair
Thank you for your feedback. We appreciate your 5-star review!
DO NOT USE THIS COMPANY
I received renewal notice 7th July and renewed contract to start 4th August. My boiler is 18 years old and was making a strange noise so contacted a gas inspector who informed me I needed a new boiler, which is being installed shortly. I contacted YourRepair on 12th August, 8 days after the contract started, to cancel and was informed this wasn't possible and I have to stay with them for the 12 months. I asked about the cooling off period, which apparently doesn't apply to renewals. After several calls and complaint long firm is adamant I cannot cancel and must continue to pay the remaining 11 months direct debit. I am 73 and only have the state pension, so a new boiler plus this payment will cripple me. I can't see in the contract where it says I can't cancel? PLEASE DO NOT USE THIS COMPANY. I have, in the pas,t given them a 5 star rating as I have never had to call on them for anything, but this lack of help during what everyone says are challenging times on budgets is just cruel.
Today LilyB from YourRepair has called and agreed to cancel the contract.
12 August 2026
Unprompted review
Reply from YourRepair
Hello,
Thank you for your feedback.
One of our agents will contact you to discuss this further.
Kind Regards,
YourRepair
A basic boiler service
18 August 2026
Reply from YourRepair
Hello,
Thank you for your feedback.
One of our agents will contact you to discuss this further.
Kind Regards,
YourRepair
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