Such a lovely experience. Adorable items packaged beautifully! So happy I stumbled across your website. Thank you for making my two daughter’s Easter extra special. Will definitely be back :)
Company replied
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Such a lovely experience. Adorable items packaged beautifully! So happy I stumbled across your website. Thank you for making my two daughter’s Easter extra special. Will definitely be back :)
Company replied
Absolutely faultless. Super quick delivery and everything was packaged beautifully. It’s refreshing to find a company which clearly cares about its customers. First time ordering and it will not be th... See more
Company replied
I have had the most wonderful experience from start to finish with Yoyo and Flo. I couldn't be happier with my Easter shopping, yes I know it's early but I like to be organised. There is a wonder... See more
Company replied
The best toy shopping experience. I have been shopping here for two years after a happy find on Instagram. Sue goes above and beyond and her gift wrapping service is always so beautiful. It’s a one st... See more
Company replied
We are a children's lifestyle store based in Cheshire and an official Maileg stockist, with one of the largest ranges online in the UK. Here at Yoyo & Flo you'll find beautiful toys, nursery decor, clothes and accessories, all chosen for their exceptional quality and design. Our products are made to last and be loved for years to come. As well as our huge range of Maileg toys we also stock many other premium children's brands such as Bob & Blossom, Mimi and Lula and Runaround Retro. We are a small family business, packing every order ourselves and answering every phone call and email personally. Our customers love our service and we receive lots of lovely messages such as "what an absolute pleasure it was dealing with you", "5 star service, as usual" and "the most wonderful shopping experience from start to finish".
United Kingdom
Such a lovely experience. Adorable items packaged beautifully! So happy I stumbled across your website. Thank you for making my two daughter’s Easter extra special. Will definitely be back :)

Reply from Yoyo and Flo
Absolutely faultless. Super quick delivery and everything was packaged beautifully. It’s refreshing to find a company which clearly cares about its customers. First time ordering and it will not be the last. 5⭐️

Reply from Yoyo and Flo
What a lovely company! I was blown away by the attention to detail in their gift wrapping service - a wonderful parcel to receive. I am always very impressed with their selection of children’s gifts, which meet the needs for both my 6 year old and my 9 month old. I don’t usually write reviews, but I will be sure to recommend Yoyo & Flo. Thanks again
I have had the most wonderful experience from start to finish with Yoyo and Flo.
I couldn't be happier with my Easter shopping, yes I know it's early but I like to be organised.
There is a wonderful choice of very high quality goods and delivery is quick.
This is an excellent company where customer service is above and beyond, what more can you ask and 5* doesn't seem enough
Thank you.

Reply from Yoyo and Flo
After a boisterous play date and a broken mouse box, I reached out to yoyo&flo about sourcing a replacement. Sue was super helpful and organised a replacement very swiftly. The customer service was amazing and my little girls are very happy!

Reply from Yoyo and Flo
I ordered a couple of items as a surprise for my wife, they arrived really quickly.
Unfortunately one of the items was damaged, this would not have been noticeable prior to dispatch.
I contacted Yoyo and Flo and had an almost immediate response and the issue was rectified within minutes for me.
Great products and fantastic customer service,

Reply from Yoyo and Flo
The experience I have had is amazing. There is no doubt that the customer service by Sue is the best I have ever had. Communication from start to finish is outstanding. The items arrived wrapped up beautifully and even received a hand written card from Sue.
I highly recommend YoYo & Flo. Get your Maileg items from Sue at Yoyo & Flo. If you have a query there is a telephone number where you can speak to Sue very quickly too, no hanging around. What a professional lady Sue is. I have never received a service before like this. Above and beyond.
What a lovely experience shopping with Yoyo and Flo. Sue was a delight to communicate with. My order arrived packaged beautifully with a lovely little note. Excellent personal service - this will be my ‘go to’ gem for all future Maileg purchases. Thank you 😊

Reply from Yoyo and Flo
Great customer service, delivery and products. I’m really happy I ordered from Yoyo and Flo and shall be ordering from them again in the future.

Reply from Yoyo and Flo
Thank you very much for your kindness and willingness to go above & beyond.
Amazing communication.
Thank you.
Best wishes,
Trudie.
They are the best . Brilliant communication and customer service . Prompt dispatch and delivery and the most wonderful products . Cannot recommend highly enough

Reply from Yoyo and Flo
Customer service was very helpful. Thank you Sue for your assistance and advice. Greatly appreciate it.

Reply from Yoyo and Flo
Excellent service ! Fast delivery with full updates. A beautiful little paper gift bag was even included. Would definitely use again!

Reply from Yoyo and Flo
Amazing service, they could not have done more to ensure I got my order in time for a birthday, not only that it came beautifully wrapped as well. They will be my first stop for Maileg from now on

Reply from Yoyo and Flo
Great products and cute as well. Great customer service as well !

Reply from Yoyo and Flo
Items came so beautifully pre gift wrapped with a note on the order which item was inside each box. Thoughtfully packed and sent quickly. Will buy more Maileg from here without question.

Reply from Yoyo and Flo
I’ve ordered from Yoyo & Flo twice now, about a year apart. Each time my items have arrived promptly and beautifully packaged. They are a joy to unwrap.

Reply from Yoyo and Flo
The best toy shopping experience. I have been shopping here for two years after a happy find on Instagram. Sue goes above and beyond and her gift wrapping service is always so beautiful. It’s a one stop shop for both my children’s birthdays and Christmas presents now.

Reply from Yoyo and Flo
Yoyo and Flo is is one of my favourite shops for Maileg products. They have a great selection, goods always arrive promptly and their customer service is exceptional. I highly recommend, you won’t be disappointed.

Reply from Yoyo and Flo
Beautifully packaged delivery and excellent customer service. A really lovely small business.

Reply from Yoyo and Flo
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