YuLife Reviews 

914
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the mobile application is exceptionally useful, providing great motivation and wonderful rewards for maintaining a healthy and active lifestyle. Users find the platform to be an essential asset that seamlessly integrates into their daily routines. People also highlight the outstanding support team, noting their rapid response times and friendly, patient attitude when resolving technical issues. Consumers consistently express deep satisfaction with the efficient communication, helpful guidance, and professional assistance provided by staff members during every interaction. Reviewers appreciate how quickly questions are answered and problems are solved.

What people talk about most

Customer service

Consumers find customer service to be positive, frequently praising prompt responses, helpful agents, and... See more

Staff

Customers had positive experiences with staff, expressing great satisfaction with the helpful, polite, and... See more

Response time

Reviewers highlight great satisfaction regarding response time, frequently praising the prompt communication... See more

Application

Customers consistently note positive experiences with application, praising the motivating platform, amazing... See more

Service

People report positive experiences with service, often highlighting prompt responses and effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love it.Have challenges,bonus challenges for more points and meditation is very plesunt.I never do meditation before i have this ap,but now i love it and is help me a lot to relax after long work an... See more

Company replied

Rated 5 out of 5 stars

The app works very well to provide motivation for quests to keep mind and body active. Points earned from quests can be converted to many discounts or gift vouchers. Customer support, if you should ne... See more

Rated 5 out of 5 stars

Robyn was amazing! Best customer service Iv experienced in a long time. She solved my issue with ease and was very knowledgeable of how to fix it. She went above and beyond with a follow up and vey fr... See more

Company replied

Rated 5 out of 5 stars

What a great app this is! Do your normal daily routine or challenge yourselves. Whatever it is, you can be rewarded for doing what your day entails. An incentive to keep fit and moving.

Company replied


Company details

  1. Business-to-Business service
  2. also in
  3. Human Resource Consulting
  4. Income Protection Insurance Company
  5. Insurance company
  6. Life Insurance Agency

Written by the company

Health and wellbeing, made part of everyday life. YuLife is an employee benefit people actually love that is designed to help you live healthier, happier days by turning small, everyday actions into something that feels good and keeps you coming back. Move a little. Pause for a moment. Build healthy habits that fit into real life and grow over time. YuLife rewards progress, not perfection, so wellbeing feels supportive, motivating, and easy to stick with. Alongside the experience, YuLife brings your employee benefits into one simple, joyful app. It helps you understand what support is available and makes it easier to access wellbeing tools, rewards, and insurance-backed protection when you need it. Because inspiring life means helping people feel supported every day, and not just when something goes wrong.


Contact info

4.9

Excellent

TrustScore 5 out of 5

914 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(914)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent immediate response from…

Excellent immediate response from Fernanda - great customer service!

31 January 2025
YuLife logo

Reply from YuLife

Hey Claire, thanks for leaving this lovely review! So glad to hear that Fernanda was able to help you out, and I've passed your thanks on :)

Rated 5 out of 5 stars

Fantastic customer experience

As a regular user of YuLife I had a question about expansion of use which was handled in super quick time and in a professional, clear, friendly and helpful manner. A lot of customer care departments could learn a lot from the YuLife team! Great work

31 January 2025
YuLife logo

Reply from YuLife

Thanks for the lovely feedback, Richard! :)

Rated 5 out of 5 stars

I would like thank to Robyn for help…

I would like thank to Robyn for help and passion because I was so stressed that my JuLife not working and I couldn't follow instructions stein away because I was working. But Robyn didn't give up on me. It's took almost 9 hours but we did it. I'm older lady and don't have too much experience with computer but I love YuLife because it gives me relax and help me fill better after yoga and yudoku. My husband sed that I'm obsess with it but I love it. It's lovely that someone will give you something for that you feel better. Normally you have to pay for it. I'm apologise if I wrote something wrong but I am not English and my writing is not perfect. But I would like thank you thank you so much for everything. Gabriela.

30 January 2025
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Reply from YuLife

Thank you for taking the time to leave this lovely feedback Gabriela. I've passed your thanks onto Robyn, and I'm so glad to hear that you're enjoying the yoga and yudoku; keep up the great work :)

Rated 5 out of 5 stars

I love using the Yu life app for daily…

I love using the Yu life app for daily challenges.
I used the chat/message service following an update on my phone. Robyn at Yu life was quick to respond and resolve my issue quickly

24 January 2025
YuLife logo

Reply from YuLife

Hey Kerry :) Thanks for this review; we love having you onboard as a YuLifer!

Rated 5 out of 5 stars

Really makes you focus on your fitness

Really makes you focus on your fitness. You will be more aware of how much you do and will keep getting fitter as you go.

27 January 2025
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Reply from YuLife

Thanks for the fantastic feedback; keep up the great work Siggy!

Rated 5 out of 5 stars

Its good fun...

Its good fun...I enjoy collecting the coins on a daily basis. Some of the tasks aren't appropriate for me - but I like the meditations and the Yudoku puzzle.

20 January 2025
YuLife logo

Reply from YuLife

Thanks for the lovely feedback, Sally! It's great to see you getting your meditations and yudoku in 🤩

Rated 5 out of 5 stars

YuLife is a great app

YuLife is a great app! I am using it for a year now and I can say it motivates me to move regularly. I have a desk job but collecting steps and by that getting more coins is a great tool to walk up to someone and ask a question instead of just sending another email. You can turn your coins into vouchers which is another pro and there are several discount/savings opportunity , will writing and life insurance so many beneficial things which comes from the app. I just love it! And their customer service is 5 star plus, their help desk is very responsive and sort your problem out within a few minutes.

27 January 2025
Rated 5 out of 5 stars

Needed Help

Had an issue with the app and contacted customer services - Amy replied very quickly, advised on how to fix it and was polite and friendly.
Rewards in the app are good and easy to navigate round.

24 January 2025
YuLife logo

Reply from YuLife

Thanks for taking the time to leave this lovely feedback, Mark! I've passed your thanks onto Amy, and I'm so glad that you're enjoying the app :)

Rated 5 out of 5 stars

Love YuLife the app exceeds on all levels

Love YuLife the app the customer service everything about it is great. Really helps me daily with motivating myself and the best bit about it is achieving not only the fitness and the mindset but having the rewards at the end of it and through it it's a game changer in company Fitness. I would recommend this to anyone

17 January 2025
Rated 5 out of 5 stars

Elisabeth was super helpful

Elisabeth was super helpful! Really managed to help me reset the app and not lose my points!

Worthy of 5* praise! Thanks again Elisabeth!

14 January 2025
YuLife logo

Reply from YuLife

Thank you for this lovely feedback! We think Elisabeth's great too, and we've passed your thanks on to her :)

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